Not worth it
More hassle to get the loyalty app and points than it’s worth. Had better doughnuts from super markets. Very pricy doughnuts
good rewards, bad app
the idea is good, the rewards are decent as well but the app is terrible. super slow, crashes, not always up to date and for some reason consumes a crazy amount of data
Coffee & Doughnuts
What’s not to like…..
Great loyalty scheme
Great to get rewards for my doughnut orders which I can use in-store and online
Unable to login
I’ve had the app since launch but been order to place my orders or login as it ever accepts my details. I’ve reset my password several times and sign in online but the app doesn’t even recognise there’s information entered. Would love to have this fixed so I can actually use the app and place an order via it please 🫶🏼
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Response from developer
Hi there, Thanks for your feedback- we are keen to get to the bottom of this issue as soon as possible for you. Are you using a password manager/autofill tool to insert your email and password? If so, occasionally our app does not recognise that the necessary fields are populated. I recommend closing the app, reopening, and retyping your details manually. Let me us know you have success with this, or email customerservice@crosstown.co.uk, if you require further assistance. Sincerely, Ed
