CTM BusFinder User Reviews

Customer Experience

Positive experience11.6% of reviews
Neutral7.0% of reviews
Negative experience81.4% of reviews

~ Based on 43 written reviews from the US App Store.

Is CTM BusFinder Safe?

Not enough ratings yet to assess CTM BusFinder.

Is CTM BusFinder Legit?

CTM BusFinder appears to be a legitimate app. AppsHunter Legitimacy Score for CTM BusFinder is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not user friendly at all

It is very complicated to surf on it, not clear place where to add a destination address unless you know the city and all.

NUL À FUIR !

Ne permet même pas de payer un ticket en ligne : attention aux amendes !

Response from developer

Bonjour, si le problème persiste, vous pouvez le signaler dans la rubrique dédiée à l’assistance, accessible depuis le menu latéral de l’application en cliquant sur les trois lignes situées en haut à gauche, ou via le lien suivant : https://segnalazioni.ctmcagliari.it.

Mega mist

Mega mist

Useless

Useless app use google map or plan

Impossible

How hard should it be to buy a bus ticket?!?

0 Sternen!

Man kann in dieser App nur mit Kreditkarte bezahlen!! Wir sind in 2025!! Wir haben PayPal / Apple Pay / girocard! Aber nein, sie wollen die Kreditkarte, die man EXTRA beantragen muss! Busfahrer geben auch keine Tickets auf, sind unfreundlich und haben kein Bock!! Schweinerei.

Bug au moment du Scan QR

À la première utilisation, BusFinder ne m’a pas demandé l’activation de la caméra et présente une page blanche figée.
De toute évidence, les contrôleurs le savent et propose immédiatement de sortir de l’applie et d’aller manuellement dans les réglages… sans oublier d’appliquer l’amende !

C’est injuste d’être verbalisé pour un bug BusFinder. Un système bien rentable pour CTM qui malgré la vidéo en guise de preuve refuse bizarrement de reconnaître le problème.

Mon seul mauvais souvenir de Sardaigne.
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Response from developer

Bonjour, nous sommes désolés que vous gardiez un mauvais souvenir de l'application. Si vous souhaitez contacter directement la CTM, vous pouvez écrire dans la section d’assistance du menu latéral de l'application.

Shocking

App does not let me validate ticket

Response from developer

Hi, thanks for the review. If the problem persists you can report it to the transport company, using the contact section of the side menu.

Impossible to use

Stupid application

Application Lamentable …

Au lieu d’afficher un lien vers le paramètre d’autorisation de la caméra pour cette application , CTM préfère afficher une page entièrement blanche… ce qui leurs permets de racketter les touristes innocents avec des amendes bien salées ( voir tous les avis sur les sites de voyages pour comprendre ) . Honteux pour la Sardaigne qui est un si beau pays !
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Pas pratique

Application pénible. Je souhaite préparer depuis la France un trajet en bus qui aura lieu en Italie demain. Comme c’est compliqué: l’application me remet systématiquement chez moi, ne trouve pas la ville où je veux aller, et sur la carte…, ça recommence… je voulais acheter des tickets, je ne vois pas comment. Je trouve l’application ratp mille fois mieux. C’est dire!!!!
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One star is too much

App did not find the intended station. When I located our place, we got recommendations of buses (which worked), but buying the ticket did not work.

Unable to buy tickets

Unable to buy tickets

Response from developer

Hi, thanks for the review. If the problem persists, you can report it in the "Complaints/Assistance" section in the side menu of the app, which you can access from the three lines at the top left, or via the link below: https://segnalazioni.ctmcagliari.it.

Works, but clumsy and unintuitive

The app does allow you to plan a trip, or see a bus route. But once you press start the map looses the difference between the asking and bus sections or segments. And the icons along the route are huge and block out the map. As well, they don’t seem to relate to stops or anything.

Also, no direction of travel is indicated so when a bus doubles back, you can’t tell which way it will go.

Finally, the ‘real time’ info is a joke. You have to select the origin of the route and assume the indicated time of arrival is reliable.

One final thing. There was a spontaneous strike one day and they couldn’t even put a banner on the app.
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Waste of time

Useless, cannot purchase ticket online.
That’s what an app is for but not this one!!!

It’s does the job!

We purchased a multi-use ticket for a week. We've visited beaches to the south west of Cagliari, the app has been OK.
I use Google maps to plan my route plus when/where the next bus is coming. Once the bus is coming, I activate purchase in the app and scan the QR code on the bus.
It’s a shame it doesn’t cover all bus companies and the train, like in Northern European countries like Sweden.
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Response from developer

Hi, if the problem persists you can report it to the transport company, using the contact section of the side menu.

Totally broken

Absolutely nothing works in the application. Failed to have any feature work as intended, the payment times out repeatedly. Better plan to have some cash to pay in the bus !

Response from developer

Hi, thanks for the review. Now the app works correctly.

This app is awful!

When you add an address it does nothing!

Response from developer

Hi, if the problem persists you can report it to the transport company, using the contact section of the side menu.

Ancora nel medioevo

Nessuna possibilità di pagare con PayPal o con una normalissima carta.
Chi non ha una carta di credito se la prende in quel posto.

Response from developer

Ciao, il pagamento è possibile effettuarlo anche con la carta di debito.

Müll

Tickets werden nicht angezeigt

Response from developer

Hallo, danke für die Rezension. Um das Problem zu lösen, können Sie CTM unter dem folgenden Link kontaktieren: https://segnalazioni.ctmcagliari.it