Very Clunky
Response from developer
We're very sorry you're having trouble. We recently updated a few security items that might have caused your problem. If you can, please log out and log in one more time and hopefully this will keep you logged in. If the problem persists, please contact support by selecting More -> Contact us and we'll look into it further. Thank you.
No way to add money
Response from developer
I'm very sorry you had a bad experience. The CTrides app does not sell bus passes. We recommend using the Transit app to purchase your bus passes.
Requires account
It acts like you might be able to on the map tab, but when you input starting and ending points it does nothing but mark those two points, with the typical pin used on apple maps or google maps. (They use apple maps, by the way.) No indication of nearby transit options.
I was hoping this app would solve the issue of all the fragmented Public transit websites of trying to figure out the route and transfers available to me to choose from for a commute that would be then dependent on this. It let me down in this regard. I hoped it was a one-stop for finding this out at least. Though that should've easily been a website...
Ui is nice, I guess, though. Or at least what little you could see without logging in, was. 🤦
Response from developer
Thanks for your review and we're sorry you had a bad experience. You can select the Find Rides tab and search for rides without creating an account. Just indicate the type of ride you're looking for, enter your origin and destination, and your options should appear below. To view transit options, just select the transit icon. An account is only required if you want to connect with other carpoolers or log your trips. If you have other questions please contact our support and we'll do our best to help.
Needs improve
Response from developer
Thanks for contacting us. Our trip planner does show SEAT CONNECT (a.k.a. HOP/NLSmartRide) as an option when you search for a ride in their service area. However, since SEAT CONNECT is demand-response they do not have a published schedule and you need to contact them to arrange a ride. This is why we link you to their website.
Rewards could use improvement
Response from developer
Thanks for your review. The reason drawing entries are one-at-a-time is to make sure other members can get a chance to enter the drawing and that one member does not use all the entries at once. Having said that, your suggestion is a good one and we'll explore ways to make the entry process a bit easier. Thank you.
easy to receive pts for trips
Not helpful
Response from developer
Sorry, but the CTrides app does not have a listing of transit schedules. However, if you open the CTrides app, select Find Rides, and enter your origin and destination you will be able to see transit options for your trip. You can then adjust the date and time to see just the right transit routes.
CT Rides App
Rich Moll
Decent
Also if you’re looking for a ride, there’s not a very straightforward way of matching you to someone who is willing to give people rides in your general direction.
For carpooling, you’re better off using a private ride share app.
I would love to support the CT Rides program, but it doesn’t support my transportation needs very well apart from telling me to walk on a busy state road to the bus station the night before I have to go to work.
Response from developer
Sorry for not replying sooner. When searching for a ride, the transit routes default to your current date and time since we don’t know when you want to leave. However, you can select the link in the transit window that says “depart at” and change your desired time to the next morning or any other date and time you like.
