Comparison

CTrides vs CTrail eTix

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CTrides

Discover carpools, transit, and other travel choices in Connecticut. Log your journeys to track savings, monitor environmental impact, and earn rewards. It's a free and simple way to explore your commute options.

Highlights
  • Find carpools
  • Discover transit options
  • Record trips
  • Track savings
  • Monitor impact
  • Qualify for rewards
Read full description

Use the CTrides app to find carpools, transit, and other travel options in Connecticut. Then record your trips to see your savings, track your impact, and qualify for special rewards. Get started today – it's free and easy to do!

About

CTrail eTix

Purchase mobile rail tickets for Hartford Line and Shore Line East customers directly from your smartphone. Avoid lines and cash transactions by buying daily parking and various ticket types, including monthly bus add-ons for CTtransit users.

Highlights
  • Purchase mobile rail tickets
  • Buy daily parking
  • Save tickets for later
  • Receive email receipts
  • Add CTtransit bus passes
Features
Read full description

Traveling on CTrail just got easier! No more waiting in line to purchase a paper ticket, swiping your credit card, or carrying around cash. Connecticut DOT’s CTrail eTix app allows Hartford Line and Shore Line East customers to buy mobile rail tickets using their smartphone. Daily parking at Wallingford and Berlin stations is also available for purchase using CTrail eTix. With CTrail eTix, One-Way, Weekly, Monthly, and Ten-Trip mobile tickets are available for purchase. For customers that also use CTtransit, a CTtransit Monthly (Local) Bus add-on is available for purchase with your monthly rail ticket. Pay on the go, and use your mobile tickets immediately or save them for later. Keeping track of expenses is easy with CTrail eTix receipts provided via e-mail. Get started right away by downloading CTrail eTix and creating your account.

Screenshots

CTrides4 screens
CTrail eTix4 screens

Verdict

The call

The clearest difference is rating: CTrides at 3.6 against CTrail eTix's 1.6. CTrides also leads on update cadence (monthly vs every 6 months) and review sentiment (29% vs 6%). CTrail eTix's advantage is ratings volume (173 vs 41) and iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CTrides holds the better App Store score, 3.6 against 1.6. Both are backed by a comparable volume of ratings — 41 and 173 respectively. Written reviews point the same way: 29% of CTrides's written reviews are positive against 6% of CTrail eTix's.

UpkeepUpdate frequency

CTrides ships an update monthly, CTrail eTix every 6 months. The most recent releases landed on September 17, 2026 and September 13, 2026 respectively.

Scorecard5 real differences · 5 level
CTrides versus CTrail eTix: the parameters behind the verdict, then further details
ParameterCTridesCTrail eTix
PriceFreeFree
Rating3.6 (41 ratings) — better1.6 (173 ratings)
Positive reviews29.4% of reviews — better6.0% of reviews
Number of ratings41173 — better
Update frequencyMonthly — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.013.0 — better
Further details — not scored
Size29 MB63 MB
Age rating17+4+
DeveloperAgile Mile, Inc.CTrail Connecticut Department of Transportation

Customer experience

CTrides

All ratings41 ratings
Positive56.1%
Neutral9.8%
Negative34.1%
Written reviews17 reviews
Positive29.4%
Neutral17.6%
Negative52.9%

CTrail eTix

All ratings173 ratings
Positive11.0%
Neutral4.6%
Negative84.4%
Written reviews84 reviews
Positive6.0%
Neutral7.1%
Negative86.9%

Bugs and requests

CTrides

Not enough reviews yet to summarise bugs or requests.

CTrail eTix

Reported bugs

35 issues
  • Cannot create an account
  • Password reset functionality broken
  • Email already in use error when creating account, but no account found for password reset
  • App crashes frequently
  • Purchased tickets disappear from the app
Show 30 more
  • Login errors/connection errors
  • App reverts to old keyboard and screen size
  • Apple Pay not working reliably
  • Time change detected errors when accessing tickets
  • App closes when selecting a destination/station
  • App immediately crashes after an update
  • No confirmation email received
  • Cannot log in
  • App doesn't let me select a destination
  • App doesn't work at all
  • Tickets disappear multiple times
  • App crashes on first install
  • App requires camera access unnecessarily
  • App doesn't load over HTTPS reliably
  • Payment form hosted on a different service
  • App doesn't support larger screens/newer phones
  • App doesn't allow copy/paste of passwords
  • App doesn't interact with password managers
  • App crashes when trying to start
  • App doesn't let me purchase a ticket
  • App doesn't allow me to select a destination
  • App closes out when entering a station
  • App keeps crashing
  • App is incredibly buggy
  • App requires camera access to verify tickets
  • App displays browser windows within itself
  • App requires constant logging in
  • App is formatted for much older phones and does not display correctly
  • App keeps telling me to confirm email with no way to do so
  • App lacks proper support for newer phones

Requested features

18 requests
  • Modernize the app's UI/UX
  • Add train schedules to the app
  • Improve password management (copy/paste, password managers)
  • Add Apple Wallet support
  • Add Dynamic Island support
Show 13 more
  • Add Live Updates
  • Allow round trip ticket purchases
  • Add trip planning ability
  • Improve payment options (Apple Pay, security)
  • Add a way to confirm email
  • Fix app crashing issues
  • Coordinate with Amtrak and Metro North apps
  • Add a schedule page
  • Add a reservation system
  • Increase time window for ticket confirmation
  • Improve security of backend and payment forms
  • Add Dark Mode option
  • Add an interactive schedule like the website

In-app purchases

None

CTrides

No in-app purchases

None

CTrail eTix

No in-app purchases

Questions

Is CTrides free?
CTrides is free to download, with no in-app purchases.
Is CTrail eTix free?
CTrail eTix is free to download, with no in-app purchases.
Which has better reviews, CTrides or CTrail eTix?
CTrides is rated higher. CTrides averages 3.6 out of 5 from 41 ratings, while CTrail eTix averages 1.6 from 173 ratings.
Do CTrides or CTrail eTix have ads?
Neither CTrides nor CTrail eTix shows ads.
Which is updated more often, CTrides or CTrail eTix?
CTrides ships an update monthly, and CTrail eTix every 6 months. Most recently, CTrides was updated on September 17, 2026 and CTrail eTix on September 13, 2026.

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