Don't take my word for it
It's possible this app was designed by a five year-old who's never been to school. Just read the other one star reviews and you'll get the picture pretty quickly.
This app could’ve been made in the 1960s and no one would’ve known
Utter trash, a total waste of time I would rather carve into a tablet, then have to use this piece of trash app. If the lowest bitter bid five dollars in the state took it I wouldn’t have been surprised this might be the only app AI is capable of doing better
Awful
Horrible App. Don’t even bother.
Worst app in history
Completely broken, impossible to create an account, reset password, etc. How are we supposed to buy tickets for the train if the app is broken?? Incredibly frustrating.
Not user friendly
The user interface on this app is atrocious.
As bad as everyone says, if not worse
Even if I were to overlook the atrocious UI, the app is literally unusable. Attempting to create an account says my email is already in use, but attempting to reset my password says there’s no account associated with my email. I’m stuck in an endless time loop, experiencing a level of insanity and brain tissue degradation I can only imagine is similar to what this app’s designers must have been undergoing for years in order for them to think it would be acceptable to release something like this to the public. Avoid at all costs.
Show more
does work half of the time
hasn’t been updated in a decade probably
Unusable
Could not even make an account and you can not use it without an account
Absolute worst app
After 1 painful hour I have finally installed and updated a weak password, which I used just to create my account. My password app did not recognize this site, therefore the weak password, Once I established an account, I had to call to find the path for changing the password. No option was listed. BTW, you have to logout to see it. Not worth the anguish and time
Show more
Horrible app
No schedules available any longer on an app to buy train tickets? Is this a joke?
Total Failure
I use a password manager.
This app won’t interact with a password AND you can’t copy paste a secure password into this app.
This app won’t interact with a password AND you can’t copy paste a secure password into this app.
Why won't you take my money?
Why build an app that doesn't facilitate selling tickets? I cannot log in!
PLEASE bring this app into the 21st century
This is effectively just a browser window. It’s not obvious (or even possible??) to find train schedules in the app, and forget about trying to coordinate with a Metro North train. Especially disappointing considering how good the MTA TrainTime app has gotten recently. Can CTRail borrow their engineering team a little bit to bring this app into the future???
Show more
Outstanding
The level of complete obsolescence is a feat of modern design and engineering rivaled by few. I’d like to applaud whichever half-sentient beings created this monstrosity, but clearly it would fall on deaf ears given the number of pleas to modernize this app that have gone untended. In particular, I would like to recognize the complete lack of ease, over-complication, and gratuity that reflects that of Connecticut itself. This app is like the DNC trying to fix systemic problems in America, except they atleast have enough sense to throw our tax dollars in large wads at the corpse until they can claim thy saw it move.
Show more
App not displaying purchased tickets
I purchased two tickets through the app using Apple Pay. The tickets show up in my email as purchased, but do not show up in the app. Therefore I can’t use the tickets on my phone.
liar app
terrible!! app wouldn’t let me create an account, claiming the email was in use. I’ve never made an account with that email before, but I tried to do the password recovery steps anyway. When I submitted, it said there’s no account with that email address! Make up your mind???
Functional but looks from another decade
I was able to purchase a ticket easily enough but wow this app looks like it was developed in 2010. Outdated tech like this makes public transit riders feel like 2nd class citizens. CT Rail could learn a lot from MTA’s TrainTime app, which is both easy to use and looks modern. There is also no way to view schedules in the app, which is totally inexcusable.
Show more
Does not work
The app does not work. Won’t let me into account, I try to get password changed says my email doesn’t exist, try to recreate my account says it already exists, tried it with both of my emails and my husbands and continued to do the same thing. I am an iPhone user no problems with other apps.
Ticket machine broke and app doesn’t work
Ticket machine broke and app doesn’t work at all
Outdated
This application despite having an update as recent as a month ago seems relatively behind iOS platforms. The font, inability to copy and paste, and the graphic layout are archaic compared to other travel applications. I declined the Face ID in concerns of this apps security. I may just buy my ticket with cash, as the older websites tend to be prone to hackers. I would have expected a better website for such a prestigious travel platform. Can be easily a few more stars with a better GUI.
Show more
