Token Transit vs CTrail eTix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Token Transit
Purchase and activate digital transit passes directly from your phone. Your mobile device becomes your ticket, allowing you to easily board public transportation. Supports over 200 cities across North America.
- Purchase transit fares
- Activate digital tickets
- Store tickets on phone
- Supports over 200 cities
- Tap to activate
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1. Purchase - Select your preferred fare type in the Token Transit app. 2. Activate - Your phone holds all your tickets. When you are ready to ride, tap your ticket to activate. 3. Ride - As you board the vehicle, show the driver your digital ticket or scan it on the validator. Download and start riding today! Live in over 200 cities across North America including: - NFTA Metro, Buffalo, NY - RTA, New Orleans, LA - Miami Dade Transit, Miami, FL - CTtransit, Hartford, New Haven & Stamford, CT - JTA, Jacksonville, FL - Metro Transit, Minneapolis/St. Paul, MN - DDOT, Detroit, MI - Omnitrans, San Bernardino, CA - Roam Transit, Banff, AB - RTC, Reno, NV - TARC, Louisville, KY See the full list of available transit agencies here: https://tokentransit.com/agency
CTrail eTix
Purchase mobile rail tickets for Hartford Line and Shore Line East customers directly from your smartphone. Avoid lines and cash transactions by buying daily parking and various ticket types, including monthly bus add-ons for CTtransit users.
- Purchase mobile rail tickets
- Buy daily parking
- Save tickets for later
- Receive email receipts
- Add CTtransit bus passes
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Traveling on CTrail just got easier! No more waiting in line to purchase a paper ticket, swiping your credit card, or carrying around cash. Connecticut DOT’s CTrail eTix app allows Hartford Line and Shore Line East customers to buy mobile rail tickets using their smartphone. Daily parking at Wallingford and Berlin stations is also available for purchase using CTrail eTix. With CTrail eTix, One-Way, Weekly, Monthly, and Ten-Trip mobile tickets are available for purchase. For customers that also use CTtransit, a CTtransit Monthly (Local) Bus add-on is available for purchase with your monthly rail ticket. Pay on the go, and use your mobile tickets immediately or save them for later. Keeping track of expenses is easy with CTrail eTix receipts provided via e-mail. Get started right away by downloading CTrail eTix and creating your account.
Screenshots
Verdict
The clearest difference is rating: Token Transit at 3.3 against CTrail eTix's 1.6. Token Transit also leads on review sentiment (39% vs 6%) and update cadence (every 3 months vs every 6 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Token Transit holds the better App Store score, 3.3 against 1.6. Both are backed by a comparable volume of ratings — 424 and 173 respectively. Written reviews point the same way: 39% of Token Transit's written reviews are positive against 6% of CTrail eTix's.
Token Transit ships an update every 3 months, CTrail eTix every 6 months. The most recent releases landed on September 21, 2026 and September 13, 2026 respectively.
| Parameter | Token Transit | CTrail eTix |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (424 ratings) — better | 1.6 (173 ratings) |
| Positive reviews | 38.8% of reviews — better | 6.0% of reviews |
| Number of ratings | 424 — better | 173 |
| Update frequency | Every 3 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #179 — better | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 20 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | Token Transit, Inc. | CTrail Connecticut Department of Transportation |
Customer experience
Token Transit
CTrail eTix
User reviews
Token Transit
From 424 App Store ratingsWhat we love
- 🚀 Convenient and easy to use
- 👍 Great customer service
- 💡 Eliminates need for cash/change
- 🚀 Fast and efficient
Room to improve
- 🐛 Frequent crashes and errors
- 🐛 Unreliable app performance
- 🐛 Disappearing purchased passes
- 🔒 Privacy concerns with phone number requirement
CTrail eTix
From 173 App Store ratingsWhat we love
- 👍 Functional for ticket purchase
- 👍 Easy to download
- 👍 Straightforward and accessible design (rare)
- 👍 Text is big and does the job (rare)
- 👍 Large buttons are useful (rare)
Room to improve
- 👎 Atrocious UI/UX
- 👎 Outdated interface/looks from another decade
- 👎 Unusable/broken app
- 👎 Impossible to create account
- 👎 Password reset issues
Bugs and requests
Token Transit
Reported bugs
4 issues- Account suspension issues
- Inability to transfer passes to new devices
- Activation/expiration date problems
- Repeated login/logout issues
Requested features
4 requests- Offline pass support
- Apple Watch compatibility
- More pass/ticket options
- Improved sync between devices
CTrail eTix
Reported bugs
35 issues- Cannot create an account
- Password reset functionality broken
- Email already in use error when creating account, but no account found for password reset
- App crashes frequently
- Purchased tickets disappear from the app
Show 30 moreShow fewer
- Login errors/connection errors
- App reverts to old keyboard and screen size
- Apple Pay not working reliably
- Time change detected errors when accessing tickets
- App closes when selecting a destination/station
- App immediately crashes after an update
- No confirmation email received
- Cannot log in
- App doesn't let me select a destination
- App doesn't work at all
- Tickets disappear multiple times
- App crashes on first install
- App requires camera access unnecessarily
- App doesn't load over HTTPS reliably
- Payment form hosted on a different service
- App doesn't support larger screens/newer phones
- App doesn't allow copy/paste of passwords
- App doesn't interact with password managers
- App crashes when trying to start
- App doesn't let me purchase a ticket
- App doesn't allow me to select a destination
- App closes out when entering a station
- App keeps crashing
- App is incredibly buggy
- App requires camera access to verify tickets
- App displays browser windows within itself
- App requires constant logging in
- App is formatted for much older phones and does not display correctly
- App keeps telling me to confirm email with no way to do so
- App lacks proper support for newer phones
Requested features
18 requests- Modernize the app's UI/UX
- Add train schedules to the app
- Improve password management (copy/paste, password managers)
- Add Apple Wallet support
- Add Dynamic Island support
Show 13 moreShow fewer
- Add Live Updates
- Allow round trip ticket purchases
- Add trip planning ability
- Improve payment options (Apple Pay, security)
- Add a way to confirm email
- Fix app crashing issues
- Coordinate with Amtrak and Metro North apps
- Add a schedule page
- Add a reservation system
- Increase time window for ticket confirmation
- Improve security of backend and payment forms
- Add Dark Mode option
- Add an interactive schedule like the website
In-app purchases
Token Transit
No in-app purchases
CTrail eTix
No in-app purchases
