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CubeSmart Self-Storage

CubeSmart Self-Storage

by CubeSmart

31 ratings
143 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • August 29, 2020
  • April 30, 2026

Developer

CubeSmart
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About

Manage your self-storage account easily with this app. Access your rental details, gate codes, payment history, and set up autopay. Find store hours and directions to simplify your storage experience.

✓My Unit dashboard
✓View rental details
✓Access gate codes
✓Payment history
✓Set up autopay
✓Store hours and directions
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What users say

Summarized from real user reviews of CubeSmart Self. Based on 31 reviews and a 2.1/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Convenient and simple to use
  • 🔒Secure payment processing
  • 👍Straightforward user interface
  • 👍Helpful location recommendations
  • 👍Improved performance over time

Negative things

  • 🐛Frequent crashes and freezes
  • 🐛Login and registration issues
  • 🐛Payment processing problems
  • 🐛Inconsistent app behavior
  • 🔋High battery consumption
See all reviews

What's New in CubeSmart Self

3.2.7

April 30, 2026

Various bug fixes and performance enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Horrible Login Process

The fact that I have to re-login every time I wanna access my unit is very frustrating. If there is a way you can enable face recognition or at least saving my email and password would prevent lines from forming as people try to login so they can open the gate.
blhgsgajblhgsgaj

Remember user

These day and age, facial recognition to access the app should be native process. Any payment SSL all uses facial recognition plus remote gate opening
TsaiCoTsaiCo

Easy

Easy to access my account payment due date and amount, easy to open entry and exit gates
just some guy, y' know?just some guy, y' know?

Access is a nightmare

The CubeSmart app works great, when you are able to access it. 9 out of 10 times I need to use it I encounter a log in issue that is not easily resolved. It is so frustrating and a waste of my time.
JCP “Synchrony”JCP “Synchrony”

the worst app ever

putting this back up since took my previous review down. The functionality on this app is absolute garbage, and your developers should be fired immediately.
will pandisciawill pandiscia
See 138 more reviews

User experience

🐞

Reported Bugs

4 issues

App not opening or loading

Bug

Incorrect password errors

Bug

Inability to register new accounts

Bug

Sync issues between app and website

Bug
✨

Requested Features

4 requests

Ability to store payment information

Feature

Integration with web account

Feature

Improved gate/door access controls

Feature

Enhanced customer support

Feature

FAQ

What can I do with the CubeSmart app?

The app allows you to manage your self-storage account, view all rental details on your My Unit dashboard, access your gate code, check your balance and payment history, set up autopay, and find store hours and directions.

Is the CubeSmart app free to use?

Yes, the CubeSmart app is free to download and use. There are no in-app purchases or ads mentioned in the description.

How do I access my gate code?

Your gate code is conveniently available within the app. Once logged into your account, you can find your gate code on your My Unit dashboard for easy access.

Can I make payments through the app?

Yes, you can manage your payments through the app. The app allows you to view your payment history and set up autopay for a simplified billing experience.

What information is available on the My Unit dashboard?

The My Unit dashboard provides a comprehensive overview of your rental. You can view your current balance, review your payment history, check the features of your specific unit, and access your gate code.