The app has glitches
Just like the company. Please go to a local storage unit. These guys are crooks
Log out
I have my account, and only works online!!!! I have the app! I put the verification and doesn't even let me in!!!! Just online!!! I am so done with this app!! Plus payments aren't consistent!!
Very Disappointing Experience
This app has been extremely frustrating to use. Accessing my storage unit and managing payments should be simple and convenient, but instead, the app has made the entire experience bad! You just can see basic information about your unit and that’s it!
The app is unreliable, and the payment system is particularly frustrating. There have been issues with extra charges, and when problems occur, there is little accountability or clear support to resolve them. Customers should not have to waste their time chasing down payment errors or dealing with unnecessary complications just to access a service they are already paying for.
The payment system is unnecessarily complicated and difficult to use, and trying to access or open the gate through the app is honestly a joke. The app is more frustrating than helpful, and I honestly don’t see any real reason to have it installed. It feels like it adds extra hassle instead of making things more convenient.
The app is unreliable, and the payment system is particularly frustrating. There have been issues with extra charges, and when problems occur, there is little accountability or clear support to resolve them. Customers should not have to waste their time chasing down payment errors or dealing with unnecessary complications just to access a service they are already paying for.
The payment system is unnecessarily complicated and difficult to use, and trying to access or open the gate through the app is honestly a joke. The app is more frustrating than helpful, and I honestly don’t see any real reason to have it installed. It feels like it adds extra hassle instead of making things more convenient.
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DO NOT GO HERE!
yeah don’t come over here y’all they threaten to charge me for public dumping but have no dumpster near by for me to drop the items yet they used the dumpster at there location to put some of my things away and refused to lend us help with heavy items yall it was raining and everything i feel like when you pick up your keys they should inform the storage owner of these stipulations cause obviously most people wouldn’t know about the Florida law of leaving items out of a storage unit would be considered illegal dumping and they seem like a group of suspicious and unorganized individuals If I could rate my experience as ZERO stars that is what I would give this company just straight atrocious and the guy in the front was being extremely weird doing circles around us in his car as we were lifting the items into the U-Haul. Oh and don’t trust the original pricing and “deal“ they hand out to you in the beginning as your signing complete scamer the price goes up every month.
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Gate Access
The functionality rarely work. When trying to open entrance/exit gates, the gate access screen shows a blank screen.
