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Public Storage

Public Storage

Easy Self-Storage Management

104K ratings
371 reviews
#42 in free Business
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • December 7, 2020
  • July 14, 2026

Features

Developer

Public Storage
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About

Manage your self-storage experience with ease. Access gates, pay bills, and manage your account all from your phone. Get quick customer support and enjoy a streamlined, contactless storage solution.

✓Contactless gate access
✓One-tap bill payment
✓AutoPay activation
✓Account management
✓Customer support access
✓Notifications for rent due
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What users say

Summarized from real user reviews of Public Storage. Based on 104K reviews and a 4.5/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🌟Helpful and friendly staff
  • 📱Convenient mobile app
  • 🔒Secure storage facilities
  • 🧹Clean and well-maintained premises

Negative things

  • 💰Frequent and steep rent increases
  • 🚫Poor customer service and lack of responsiveness
  • 🚧Broken or malfunctioning access gates and elevators
  • 🐜Pest and vermin issues in some locations
  • 🕰️Reduced operating hours and limited access
See all reviews

What's New in Public Storage

2.29.0

July 14, 2026

We're always working to make our app better for you. In this update, we have: - Performance Improvements: We've optimized the app to run smoother and faster. - Bug Fixes: We've squashed some bugs related to gate access and electronic locks to enhance your experience. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don't miss any future improvements

More

Charts

Top Free

📈 42+5

Business

This app rose +5 positions in Business chart.

Last updated on August 28, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Useless map

The map of the facility site that is provided on the app is extremely distorted, to the point that it is useless.
Stds9ftwStds9ftw

Frequent update no use

Bro this is just a god darn app what are you even upgrading? It is already bad enough
Uhb_tyUhb_ty

Tracy customer service

Great customer service and attention from Tracy. Great attitude and willing to help, above and beyond. Thank you!
yolo929yolo929

Worst company by far

Rate increases and constant battles to keep pricing or just trying to get access to move out. If 5 days let expect to have your items ready for auction. Hate this company
IamfogivenIamfogiven

unethical business practices

One word THIEFS they will sell you an overprice insurance scam and their terms and conditions state any items on oremesis are prooerty of Public Storage no matter state or federal laws.. Double Charging unethical business practices..Thanks to Apple screen record review lives every where
galleria photo studiogalleria photo studio
See 366 more reviews

Developer apps

Nokē Access for Public Storage
Nokē Access for Public Storage

by Public Storage

🔧 Utilities

(63)

Free
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User experience

🐞

Reported Bugs

2 issues

Bluetooth and location services issues with mobile app

Bug

Billing and payment processing problems

Bug
✨

Requested Features

4 requests

Improved mobile app functionality and reliability

Feature

Better communication and transparency around policy changes

Feature

Consistent and fair pricing across locations

Feature

Enhanced security measures and monitoring

Feature

FAQ

What does the Public Storage app do?

The app simplifies your self-storage experience by allowing you to manage your account, pay your bills, and even gain contactless access to gates and doors at most locations. It provides a convenient, all-in-one solution for your storage needs.

How do I pay my bill using the app?

You can make monthly payments with just one tap. The app also allows you to activate AutoPay for seamless, contactless payments. You'll receive notifications when rent is due, helping you avoid late fees.

Is the Public Storage app free to use?

Yes, the Public Storage app is free to download and use. It offers a range of features to enhance your self-storage experience without any cost to you.

What are the main benefits of using the app?

The primary benefits include faster, contactless gate access, easy bill payment and management, and the ability to manage one or multiple storage accounts from a single platform. It also provides direct access to customer support.