Public Storage

Public Storage

Easy Self-Storage Management

104K ratings
356 reviews
#44 in free Business
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • December 7, 2020
  • July 14, 2026

Features

Public Storage screenshot #1 for iPhone
Public Storage screenshot #2 for iPhone
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Public Storage screenshot #4 for iPhone
Public Storage screenshot #5 for iPhone
Public Storage screenshot #6 for iPhone
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About

Manage your self-storage experience with ease. Access gates, pay bills, and manage your account all from your phone. Get quick customer support and enjoy a streamlined, contactless storage solution.

Contactless gate access
One-tap bill payment
AutoPay activation
Account management
Customer support access
Notifications for rent due
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What users say

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+1

What's New in Public Storage

2.29.0

July 14, 2026

We're always working to make our app better for you. In this update, we have: - Performance Improvements: We've optimized the app to run smoother and faster. - Bug Fixes: We've squashed some bugs related to gate access and electronic locks to enhance your experience. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don't miss any future improvements

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Charts

Top Free

📉 44-2

Business

This app dropped -2 positions in Business chart.

Last updated on July 19, 2026.

User reviews

Persistent notification badge

App has persistent notification badge, even after I read all the messages

App is okay

New customer/user feedback:
1. Code entry ###### can I give this to moving 3rd party people? No idea.
2. I’m going to ignore the iOS badge counter or turn it off. Legitimate or not, stop bothering me with nonsense like:
3. Is auto pay off or is auto pay on get your app together because it’s so misleading or buggy. And don’t send me past due or payment implying it’s late for half a month away. It tells me you don’t communicate well at all. I turned auto pay back on and off and still seems off on the dashboard.
4. This insurance coverage is useless. Please explain why 5K is the value for everyone regardless of what’s in their storage or how large the storage is?
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Payment Method Error

There has been a payment method error since March of this year which has created an issue with my account. Thinking I remedied the issue by using my credit card instead of my bank account to remit payment, in June I was told neither April nor May’s payment was received. To avoid any further issues I submitted payment via my AMEX card; however, I also submitted proof of my previous payments for April and May via bank statements and proofs of payment as requested from the storage facility personnel in order to have the double payment returned which still has not happened. Either there is a glitch in the app or there is an issue with Public Storage’s payment mechanism itself which is fleecing customers out of their money. This issue must be resolved immediately.
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IT SUCKS!

My credit card has been attached to this stupid app!!!
It is not downloading and is constantly requesting me me to “ update”!!!
It is so annoying!!

Descontenta

Frustración con la comunicación

Developer apps

User experience

🐞

Reported Bugs

2 issues

Bluetooth and location services issues with mobile app

Bug

Billing and payment processing problems

Bug

Requested Features

4 requests

Improved mobile app functionality and reliability

Feature

Better communication and transparency around policy changes

Feature

Consistent and fair pricing across locations

Feature

Enhanced security measures and monitoring

Feature

FAQ

What does the Public Storage app do?

The app simplifies your self-storage experience by allowing you to manage your account, pay your bills, and even gain contactless access to gates and doors at most locations. It provides a convenient, all-in-one solution for your storage needs.

How do I pay my bill using the app?

You can make monthly payments with just one tap. The app also allows you to activate AutoPay for seamless, contactless payments. You'll receive notifications when rent is due, helping you avoid late fees.

Is the Public Storage app free to use?

Yes, the Public Storage app is free to download and use. It offers a range of features to enhance your self-storage experience without any cost to you.

What are the main benefits of using the app?

The primary benefits include faster, contactless gate access, easy bill payment and management, and the ability to manage one or multiple storage accounts from a single platform. It also provides direct access to customer support.