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Public Storage

Public Storage

Easy Self-Storage Management

104K ratings
402 reviews
With Ads#46 in free Business
💼 Business
📊 Productivity
Free
With Ads

Details

Released
December 7, 2020
Updated
October 13, 2026

Features

Background Location Access

Developer

Public Storage
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iphone
ipad
📉no. 46
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Reviews summary↘︎
⭐402
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📝40+ tags
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🔄3+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦~ in 4 weeks
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About

Manage your self-storage experience with ease. Access gates, pay bills, and manage your account all from your phone. Get quick customer support and enjoy a streamlined, contactless storage solution.

✓Contactless gate access
✓One-tap bill payment
✓AutoPay activation
✓Account management
✓Customer support access
✓Notifications for rent due
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What users say about Public Storage

Reviews of Public Storage are mostly negative: the Business app is rated 4.5/5 from 104K App Store ratings. What users like most: helpful and friendly staff, convenient mobile app. Top complaints: frequent and steep rent increases, poor customer service and lack of responsiveness. Summarized from real user reviews.

Positive things

  • 🌟Helpful and friendly staff
  • 📱Convenient mobile app
  • 🔒Secure storage facilities
  • 🧹Clean and well-maintained premises

Negative things

  • 💰Frequent and steep rent increases
  • 🚫Poor customer service and lack of responsiveness
  • 🚧Broken or malfunctioning access gates and elevators
  • 🐜Pest and vermin issues in some locations
  • 🕰️Reduced operating hours and limited access
See all reviews

What's New in Public Storage

2.34.0

October 13, 2026

We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements

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Charts

Top Free

📉 46-1

Business

This app dropped -1 position in Business chart.

Last updated on October 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Glitchy, can’t access storage unit

The app doesn’t work, and I can’t open the gate if someone isn’t working in the office. Very frustrating to pay for a storage unit you can’t access when you need to.
BSBronson S

MANDITORY FOR USE

I CANNOT BELIEVE THIS APP IS REQUIRED TO USE A STORAGE UNIT. THIS IS UNACCEPTABLE. I WANT A REFUND KN MY UNIT I DONT NOT WANT TO DOWNLOAD AN APP.
Eettheguy

App & Company

The app sucks and so does the company
Jjayhhhj

Your mobile developers should all be replaced

Trying to enable two factor authentication but get pop up telling me to enable text on my phone in my profile. It is enabled. Still pop up and can’t enable two factor authentication

Still have the notification count bubble you’ve said you’ve fix for months.

I’m available if you want me to fix both. Serious.
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UUnhappyuser0891

Apple CarPlay Support Needed!

I love the app! One feature I would really appreciate is Apple CarPlay support, allowing me to remotely open the main gate directly from my vehicle’s touchscreen instead of having to open the app on my phone.
MIMy II¢
See 397 more reviews

Developer apps

Nokē Access for Public Storage
Nokē Access for Public Storage

by Public Storage

🔧 Utilities

(63)

Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

Bluetooth and location services issues with mobile app

Bug

Billing and payment processing problems

Bug
✨

Requested Features

4 requests

Improved mobile app functionality and reliability

Feature

Better communication and transparency around policy changes

Feature

Consistent and fair pricing across locations

Feature

Enhanced security measures and monitoring

Feature

FAQ

What does the Public Storage app do?

The app simplifies your self-storage experience by allowing you to manage your account, pay your bills, and even gain contactless access to gates and doors at most locations. It provides a convenient, all-in-one solution for your storage needs.

How do I pay my bill using the app?

You can make monthly payments with just one tap. The app also allows you to activate AutoPay for seamless, contactless payments. You'll receive notifications when rent is due, helping you avoid late fees.

Is the Public Storage app free to use?

Yes, the Public Storage app is free to download and use. It offers a range of features to enhance your self-storage experience without any cost to you.

What are the main benefits of using the app?

The primary benefits include faster, contactless gate access, easy bill payment and management, and the ability to manage one or multiple storage accounts from a single platform. It also provides direct access to customer support.