This app is trash
Why do they even offer it? IT DOESN'T WORK
Horrible experience
Horrible experience at this unit. Gate doesn’t work. Security cameras are missing. Staff is unprofessional and makes promises they can’t keep.
Manager Monica A
Monica was friendly and cared about my issues and she listened to my concerns
Glitchy, can’t access storage unit
The app doesn’t work, and I can’t open the gate if someone isn’t working in the office. Very frustrating to pay for a storage unit you can’t access when you need to.
MANDITORY FOR USE
I CANNOT BELIEVE THIS APP IS REQUIRED TO USE A STORAGE UNIT. THIS IS UNACCEPTABLE. I WANT A REFUND KN MY UNIT I DONT NOT WANT TO DOWNLOAD AN APP.
App & Company
The app sucks and so does the company
Your mobile developers should all be replaced
Trying to enable two factor authentication but get pop up telling me to enable text on my phone in my profile. It is enabled. Still pop up and can’t enable two factor authentication
Still have the notification count bubble you’ve said you’ve fix for months.
I’m available if you want me to fix both. Serious.
Still have the notification count bubble you’ve said you’ve fix for months.
I’m available if you want me to fix both. Serious.
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Apple CarPlay Support Needed!
I love the app! One feature I would really appreciate is Apple CarPlay support, allowing me to remotely open the main gate directly from my vehicle’s touchscreen instead of having to open the app on my phone.
A pin would be nice
I wish it had a 4 digit pin to open app. I stay logged in so I wish it had some security to limit access.
The app has glitches
Just like the company. Please go to a local storage unit. These guys are crooks
Log out
I have my account, and only works online!!!! I have the app! I put the verification and doesn't even let me in!!!! Just online!!! I am so done with this app!! Plus payments aren't consistent!!
Very Disappointing Experience
This app has been extremely frustrating to use. Accessing my storage unit and managing payments should be simple and convenient, but instead, the app has made the entire experience bad! You just can see basic information about your unit and that’s it!
The app is unreliable, and the payment system is particularly frustrating. There have been issues with extra charges, and when problems occur, there is little accountability or clear support to resolve them. Customers should not have to waste their time chasing down payment errors or dealing with unnecessary complications just to access a service they are already paying for.
The payment system is unnecessarily complicated and difficult to use, and trying to access or open the gate through the app is honestly a joke. The app is more frustrating than helpful, and I honestly don’t see any real reason to have it installed. It feels like it adds extra hassle instead of making things more convenient.
The app is unreliable, and the payment system is particularly frustrating. There have been issues with extra charges, and when problems occur, there is little accountability or clear support to resolve them. Customers should not have to waste their time chasing down payment errors or dealing with unnecessary complications just to access a service they are already paying for.
The payment system is unnecessarily complicated and difficult to use, and trying to access or open the gate through the app is honestly a joke. The app is more frustrating than helpful, and I honestly don’t see any real reason to have it installed. It feels like it adds extra hassle instead of making things more convenient.
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DO NOT GO HERE!
yeah don’t come over here y’all they threaten to charge me for public dumping but have no dumpster near by for me to drop the items yet they used the dumpster at there location to put some of my things away and refused to lend us help with heavy items yall it was raining and everything i feel like when you pick up your keys they should inform the storage owner of these stipulations cause obviously most people wouldn’t know about the Florida law of leaving items out of a storage unit would be considered illegal dumping and they seem like a group of suspicious and unorganized individuals If I could rate my experience as ZERO stars that is what I would give this company just straight atrocious and the guy in the front was being extremely weird doing circles around us in his car as we were lifting the items into the U-Haul. Oh and don’t trust the original pricing and “deal“ they hand out to you in the beginning as your signing complete scamer the price goes up every month.
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Gate Access
The functionality rarely work. When trying to open entrance/exit gates, the gate access screen shows a blank screen.
HOLLI is the girl to go to for excellent service and help!!
So happy with our service HOLLI was amazing very helpful, nice and friendly and got us the storage unit we were looking for, so grateful for her and making our move to storage easy and fast and convenient go HOLLI!!!🫶🏻💯
Candice Best ever
Professional high quality service
Reliable and good location
The location on Carl Binson is perfect. It’s always maintained well. Clean and the climate control works perfect .
If you’re in need of a good storage unit to keep your valuables in, go to this place on Carl Vinson in Warner Robşns.
If you’re in need of a good storage unit to keep your valuables in, go to this place on Carl Vinson in Warner Robşns.
Worst app
Worst app ever. Constantly asking to re-enter password. Never works with the gate in front on you and within range, stead wants to open doors 100 feet away.
App is buggy
After reading a message the new message bubble on the app icon does not go away.
Needs this bug fixed
There's a glitch where the login screen is seen as an account creation page by my iPhone. And recently the app has been logging me out every 2 weeks.
So I'm at the gate, open the app, suddenly notice I'm logged out for some reason, go to log in, but now my
IPhone is creating a new profile with a new password, so upon realizing this, I have to manually open the passwords app, copy whichever PS account's password is correct then go back and enter it to log in. Meanwhile there's someone behind me wondering what is going on with this crazy person. You get the point.
So I'm at the gate, open the app, suddenly notice I'm logged out for some reason, go to log in, but now my
IPhone is creating a new profile with a new password, so upon realizing this, I have to manually open the passwords app, copy whichever PS account's password is correct then go back and enter it to log in. Meanwhile there's someone behind me wondering what is going on with this crazy person. You get the point.
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