Buggy and useless
The app is buggy and useless but you always get pushed here to do any account stuff. Ironically I needed to raise a support ticket but after filling out the form it just doesn’t submit. Now I need to call, and past experience is even worse on the phones. If you have an app - make sure it works
Failure of an App
For a broadband company you would think they would be able to have an app that works. The login is useless as it doesn’t do anything so can’t log in via the app. I have to do it on my browser. Fix it guys.
Useless
Absolutely useless, pointless app. Cannot log in-you enter your email address and click send magic link, no link arrives. The log in process needs complete overhaul
Magic link useless!
Another one here with whom the magic link does nothing so app totally unusable! Sort it out please, how difficult can it be?!
Can’t login via Magic Link
I’ve no idea whether this app is any good or not as the magic link just doesn’t work.
Whoever thought this was a good idea needs to take a long hard look at themselves in the Product Management mirror.
Migrating across from Swish so let’s hope the fibre connection is better than the app experience. You’ve already lost some brownie points by downgrading me from 1 Gbps to 900 Mbps.
Whoever thought this was a good idea needs to take a long hard look at themselves in the Product Management mirror.
Migrating across from Swish so let’s hope the fibre connection is better than the app experience. You’ve already lost some brownie points by downgrading me from 1 Gbps to 900 Mbps.
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