Curb Driver User Reviews

Name: Curb Driver
Rating: 3.71161 (267 reviews)

Curb Driver

Curb Mobility, LLC

💼 Business

✈️ Travel

Customer Experience

Positive experience16.7% of reviews

Neutral0.0% of reviews

Negative experience83.3% of reviews

~ Based on 30 written reviews from the US App Store.

Is Curb Driver Safe?

Curb Driver appears mostly safe based on user ratings. AppsHunter Safety Score for Curb Driver is 74/100.

This assessment is based on 267 user ratings, with an App Store average of 3.7/5.

Safety Analysis

66.1% of ratings point to a safe experience

4.2% of ratings suggest some concerns

29.7% of ratings point to a risky experience

~ Based on 236 App Store ratings for Curb Driver.

Is Curb Driver Legit?

Curb Driver appears to be a legitimate app. AppsHunter Legitimacy Score for Curb Driver is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Mr

Good

Alex Alexalex

4 months ago

New Jersey

Just a question
Why is not available in New Jersey?

Amaky2021

6 months ago

Response from developer

Curb does not currently cover New Jersey. If you need to inquire about additional cities, please contact driver_support@gocurb.com.

App doesn’t work

I press online but nothing works or no rides appear

Thamcab

7 months ago

Response from developer

We're sorry to hear that you have had some trouble using the app. Please contact our Driver Support team at driver_support@gocurb.com for quick help!

Stealing money

They will steal your money and information.
They don’t pay drivers their hard earned money, they steal money from your rides.

Be careful/ stay alive

9 months ago

This Company is a Criminal Organization & should be investigated

Do not drive for this company, they will have you do work & not pay you, they hide behind the Chat in the app & emails, they will never talk to you on the phone. Work with them at your own risk, you have been warned.

Skered

10 months ago

Response from developer

Our Driver Payments team will be happy to help you with any payment inquiries that you might have. Please contact driverpayment@gocurb.com and reference this app review so we can assist you.

Taxi driver

Curb’s prices don’t match Uber prices for the same distance. Curb’s algorithm doesn’t take traffic into account, ending with cheap rates for drivers. The only time that makes sense accepting curb fares is around midnight where there is no traffic and city is dead.

citytaxi

a year ago

Response from developer

Thank you for your feedback. If you have questions or concerns regarding specific fares, please contact driverpayment@gocurb.com for assistance.

Fare is not fair

Commission and hidden fees are very high. I took one ride from nyc to jfk in $55 and with tips and surcharge altogether it was $78 and something but what I got was $63. It’s not fair for drivers.

Shyam5_6sth

a year ago

Response from developer

Thank you for your feedback. If you have any questions or concerns about a payment, kindly contact us at driver_payment@gocurb.com. Our team will be happy to look into this for you.

Thieves!!!

They stole my money on multiple occasions. Hopefully they get legal pushback someday.

Zamindaar

2 years ago

Rude and terrible company

It's been 3 weeks i am trying to sign up with curb app , the guy over the phone is so ignorant and uneducated he wasn't able to understand how to enter 10 figures social security. He was showing me attitude that i am not providing him correct one. And guy was super rude and yelling at me. It shows the face of the company right from the beginning. Stay away they are scammers.

oboroin

2 years ago

Response from developer

We're sorry that you had some trouble with the onboarding process and that the representative that you spoke with apparently misunderstood you. If you are still in need of assistance, kindly contact driver_support@gocurb.com and reference your review for help.

👎 Awful Driver support

They deactivate your account aimlessly without any warning. Contacting driver support takes forever to respond. The frustration with this app is just too much. If this were the only source of income for cabbies, some of us would not get any fare at all. If you have an issue over the weekend, tough luck!

THE REAL LION

2 years ago

Response from developer

Please contact driverstatus@gocurb.com with questions about your account.

Payment issue

New York they did pay correctly to drivers

Random Indian 69😏

2 years ago

Response from developer

Thank you for your review. If you have questions or concerns about payment, please contact driverpayment@gocurb.com. Our team will be happy to look into your concerns and clear this up for you.

bad service

Every trip requires contacting customer service in order to enter the money into the bank, but there is no customer service

shayfali

2 years ago

Response from developer

Thank you for your feedback. That certainly does not sound like the expected experience. Please contact driverpayment@gocurb.com with any payment related inquiries. We do in fact have a Driver Support team available at all times for help with inquiries like this.

Not enough Opportunity

Im a driver in NYC TLC licensed and while uber has me on a waitlist because uber has NYC on lock there are just not any trips available on this app. ONLINE FOR 4 Hours i made 16 dollars off of 1 trip. On a Friday. Renting vehicles is highly expensive and this app is just not worth it.

Mikeytoofly

2 years ago

Response from developer

Thank you for your feedback. If you have not done so already, please contact driver_support@gocurb.com. Our team will be happy to look into this for you.

Add landscape mode and multi-window support.

Just like the title says. Also would be good to have a waiting time countdown timer that would precisely record cancellations reimbursement.
Update since I see no reply…if you don’t know what I meant with landscape, it is in reference to running to app on a tablet IOS or Android with support as such as well as possibility to run it along other similar apps on one screen instead of flipping between back and forth.

Sabiin

3 years ago

Add landscape mode and multi-window support.

Just like the title says. Also would be good to have a waiting time countdown timer that would precisely record cancellations reimbursement.

Sabiin

3 years ago

Absolute garbage

The app is complete garbage the company is also complete garbage, issues signing on, billions not millions of bugs, customer service is horrible and useless, always issues, I’ve been online for 1 week without closing my app and have driven everywhere have not got a single ride yet

Mike81797

3 years ago

Response from developer

We're sorry to hear that you are frustrated. If you are having issues with signing on or any other specific issues with the app, please contact driver_support@gocurb.com with screenshots to show what you are experiencing.

Zero stars if I could

😂 can’t become a driver there system won’t take pic and let you move forward

purplepooh1113210417

3 years ago

Response from developer

We're sorry to hear that you have had a frustrating experience. If you need assistance, please contact driver_support@gocurb.com.

Instant Red Flag

“Contact customer support when entering Driver’s License”. Uploading a document isn’t rocket science. If you can’t even upload a document it’s a clear sign the app is trash.

Tonyinthebiz

3 years ago

Response from developer

We're sorry to hear that you have had a frustrating experience and we appreciate your feedback. Our team at driver_support@gocurb.com is always happy to help if you have any questions or concerns about the onboarding process.

I like it better than Uber

I use this app to drive customers best driver’s support always they answer the call if you need help payment very easy get paid every day
I use too drive Uber black NOT ANY MORE I LOVE CURB NOW ITS THE BEST DRIVER APP IN CHICAGO all customers can request a black car service from all airports now you we’ll get professional drivers

Snake3222

3 years ago

Response from developer

Thank you for your feedback. We are thrilled to hear that you love Curb!

Scam star

This guys running big scam, they introduced curb driver app as direct competitor to Uber but guess what they are giving access to livery plate in Chicago, and livery plate getting taxi order, I wouldn’t be surprise if they given access to curb driver app to private car as well.

OIA50