Curb User Reviews

What users say

Top reviews

Worth the effort to set up

Seamless once set up. Set was easy.

Inconsistent / Unreliable

Sometimes it works; sometimes it doesn't

Ridiculous policy

The estimates are completely fabricated. It will estimate 2 minutes then once you look for a driver it says 30 minutes. When I cancel I am charged $4 when the driver hasn’t even pinched towards me. Their policy is that you will be charged a fee if it takes you more than 30 seconds to cancel you get charged. I’ve cancelled immediately and still been charged.

Update- they are now trying to back track and claim that if you cancel immediately you won’t get charged. That ridiculous and untrue. I cancel immediately, which is once I see the ACCURATE time estimate. They claim I cancelled after 30 seconds which is impossible to prove as there’s no screen timer. Don’t waste your time just use legitimate apps that value customer service and experience.
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Easy peasy

Nothing to it.

Fast

Easy Breezy payment for your ride.

Can’t review cars or drivers

In NYC many drivers not turning on AC for riders; serious problem re health issues

Payments never work

Payments never work

Does not work in Dallas area

All requests in the DFW area just go into a circle until it hits an error and you have to try again.

Ridiculous policy

The estimates are completely fabricated. It will estimate 2 minutes then once you look for a driver it says 30 minutes. When I cancel I am charged $4 when the driver hasn’t even pinched towards me. Their policy is that you will be charged a fee if it takes you more than 30 seconds to cancel you get charged. I’ve cancelled immediately and still been charged.
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Debbie

This app works intermittently every other time. I’m in the car. It won’t connect so I can’t say I would really recommend that.

Greedy app

Took Payment and I don’t even have a car yet. if the cab doesn’t show up then what. they shouldn’t charge you upfront. It could be a hold yes but not a charge, it said charge not hold 🤔

Terrible for wheelchair users

Whenever I have to take my wheelchair-bound mother for an appointment, and I order a wheelchair accessible vehicle via Curb, the driver turns up and seems surprised that there is a wheelchair. Drivers claim they didn’t know it was a wheelchair ride. Then they claim the wheelchair ramp doesn’t work or some other excuse. This has happened multiple times and I will no longer use Curb.
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Kiminthecity

Excellent easy no other way

Great Ride NYC

Awesome driver. Clean Car. Friendly

Talltinman

Friendly cab driver. App is very easy to use.

Better than Uber

Great driver and attentive.

No drivers , began scheduled search late

I scheduled a ride and it began its search for a driver after the scheduled time and ultimately did not find a driver. Good app to raise the risk of missing a flight

Doesn’t work

Sucks

IT ALWAYS WORKS!

As the man says….It always works and it’s easy.

Garbage

Can’t use it keeps giving me pop ups that I am out of the country but no vpn on at all
Allowed location
Won’t synchronize with Apple Pay
Terrible