Curb User Reviews

Customer Experience

Positive experience19.6% of reviews
Neutral4.6% of reviews
Negative experience75.8% of reviews

~ Based on 521 written reviews from the US App Store.

What users say

Is Curb Safe?

Curb - Request & Pay for Taxis appears safe based on user ratings. AppsHunter Safety Score for Curb is 96/100.

This assessment is based on 140,001 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 140,001 App Store ratings for Curb.

Is Curb Legit?

Curb - Request & Pay for Taxis appears to be a legitimate app. AppsHunter Legitimacy Score for Curb is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Short ride

Driver gives attitude on short ride

Air freshener free option please!

Love having a cab app alternative to rideshares, but one of the huge benefits of a yellow cab is that they’re required to have air freshener-free air. Curb is giving me cars with the poisonous little trees and it makes me wish I’d just hailed a cab.

R Robert

It took me the entire ride to get it to pair.

Convenient and functions well

I haven’t had a problem with this platform. It’s easier and faster to get a cab at ORD than an Uber.

Scam

If you don’t pay in advance and just hail a taxi, prepare to pay 25-50% more for your rate especially if coming from an airport. Will never use again and will stick with other ride share apps as they don’t overcharge. Use the competition as they are up front with rates regardless of how it’s booked. I will never use Curb again and will be filing a formal complaint.
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Poor UX

I wonder if the developers of this app actually use the app? After setting up an acct, loading my (US) credit card in as default, setting my home (US) address - I tried to use it for first time:

- first it selected wrong address using GPS as opposed to my home address where I was - it was a couple hundred meters off.

- it was defaulting to my Apple Pay (which is my Brazilian credit card which I never use when in U.S.) even though I had just set my U.S. card as payment method.

In summary dumb and dumber and not worth the minute or two of my wasted time so I’ll just stick to Uber.
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ipad in the face is the worst way to travel

that part of this sucks so much

Great App!

Fantastic alternative to Uber/Lyft. Usually cheaper, too!!

Changing destination

App keeps changing destination

Payment method rejected

ApplePay & Amex rejected after pairing with code. Get your act together. No wonder Uber & Lyft are so popular

Easy

Reliable and easy to use. Happy customer.

Very expensive

I took a cab from the Miami airport to my apartment it was $83 , first and last time using this service, Uber and Lyft a thousand times better and cheaper

It good

It good

WORST APP DONT USE

I waited for 20+ minutes for my driver to lie and never show up. This is absolutely unacceptable and I will not be using this app again

Convenient

Reliable

Scammed During Jay Z Weekend

They charged my card even though the driver never came. As of today I still have pending charges from them. The concert was LAST WEEK! I submitted a ticket and no one ever responded. Release my funds.

Dishonest business

They do not forward tips to the drivers and instead pocket the money. Ask any Driver.

Waste of time

I waited for 10min at the airport and the driver didn’t not even moved at all. Then I called another one, the other drivers just went away, which wasted me another 10 minutes and forced me cancelled all those trips. Discussing!

Worth the effort to set up

Seamless once set up. Set was easy.

Inconsistent / Unreliable

Sometimes it works; sometimes it doesn't