Curb User Reviews

Customer Experience

Positive experience20.5% of reviews
Neutral4.7% of reviews
Negative experience74.9% of reviews

~ Based on 537 written reviews from the US App Store.

What users say

Is Curb Safe?

Curb - Request & Pay for Taxis appears safe based on user ratings. AppsHunter Safety Score for Curb is 96/100.

This assessment is based on 140,001 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 140,001 App Store ratings for Curb.

Is Curb Legit?

Curb - Request & Pay for Taxis appears to be a legitimate app. AppsHunter Legitimacy Score for Curb is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

NYC Yellow Cabs. The best.

What else need I say. It’s a great app to make life easy in NYC.

Terrible GPS

Always autofills the wrong address. I change it, the app changes it back. Arrgh!

App won’t open

I love Curb app and use it whenever I get in a taxi. However for the last week I haven’t been able to use it. When I open the app it keeps closing, or is just a blank screen. There is a bug that needs to be fixed

Pairing and paying great. Hailing not so much.

I've given up on trying to hail a can with this app. Too many cancellations have crush my faith that a driver will come get me in Brooklyn. But the app is great to pair and pay. Saves time getting out of the cab.

Not enough drivers

They didn’t have a driver for us and help our payment for a while.

Trouble

Could not get app to let me in. Requested reset many times and never received

..

Makes you sign up before letting you see the app and see if it even works in your area.

Pointless if not from US

Can’t get registered. Good thing NYC doesn’t have many tourists that want taxis 🙃

Great service

Cabs arrive on time (when called) and are mostly clean and comfortable. The drivers usually take the quickest route without being told which way to go. But, the prices are way too high . It’s $10 by the time I go a block.

Convenient app

Works well. I like that it works in multiple cities. Remembers cc info

O’Hare ride

Very professional driver

Horrible service

Wait times as long as 40mins

Needs work

I’d give this app a much more favorable review if (1) you could tag the stored credit cards with nicknames (like “Business” or “Personal”), and (2) you could switch the card to be charged while on the ride. As it stands now, if you select the wrong card there’s no way to undo it.

Absolute trash!

Constantly gives me error messages, won’t let me add a payment method. I’ve tried uninstalling reinstalling resetting evvvverything and never ever works!

Pairing suggestion

It would be great if there was a QR code to scan to pair the cab.

Thank you

This makes paying for your taxi SO much easier!!!

Short ride

Driver gives attitude on short ride

Air freshener free option please!

Love having a cab app alternative to rideshares, but one of the huge benefits of a yellow cab is that they’re required to have air freshener-free air. Curb is giving me cars with the poisonous little trees and it makes me wish I’d just hailed a cab.

R Robert

It took me the entire ride to get it to pair.

Convenient and functions well

I haven’t had a problem with this platform. It’s easier and faster to get a cab at ORD than an Uber.