Garmin must have !
After moving from an Apple Watch to a Garmin really missed Apple Pay, and the Garmin equivalent has very limited uk functionality. With Curve it works perfectly, accepts all main Uk cards 👍
No Longer Works
Since selling out to Lloyds Bank, the Curve app, card and Support services isn’t working as it used to. What a shame.
Bad customer service
I have been using Curve for
3 years, it was all good until recently, my card stop working, contact customer support for over 3 weeks, no response at all.
3 years, it was all good until recently, my card stop working, contact customer support for over 3 weeks, no response at all.
Why wouldn't you 🤷🏼♂️
Such a useful card and couple of times a year I have a nice meal out with my wife using the cash back rewards. Anti-embarrassment is a great feature that I think is possibly unique. They sold out to Lloyds and I got stiffed on my crowd funding investment, but I forgive that, on balance.
Great service
Thanks
On point
Been using for some time now, and could no longer live without it. Works perfectly with my astari ring
Poor performance
Really difficult to contact and struggling now to see its benefits given £19.99 taken each month . Shop around before committing here
Easy and Helpful
I really like using my Curve app. The rewards are clear and quick and I use them for treats. They do exceed what I pay for the service because I use the card in those places I shop most.
Run by clowns
Customer service is non existent
Verification failed
Verification failed. First time in my life anything life(66) this has happened to me. I have an excellent credit score. Unable to try again, message saying it’s a secret why failed! Clearly something has gone wrong but unable to fix.
ID checks
Can’t use the app. Been waiting days for my ID check to be done when it says it shouldn’t take longer than a day. There isn’t any help option if it’s taking a while, it’s locked on the screen of waiting for my manual ID check.
Used to be great
My account stopped being able to be logged into, then my card stopped working, that was around June 1st.... so almost 2 months ago, and they have escalated it but no one answers, nothing is happening and i cant use the service i am still having to pay for.... so now i will do what i never do and leave a review cause people need to know this is how these cases are treated. When it works It works, a bit clunky sometimes and a bit meh customer service sometimes but usually its been good in the year+ i have used it, but i wouldn't rely on it and i wouldn't expect anything from their service team. They dont even answer the email thread unless i contact customer service on a new thread. If i reply they wont even answer in a week before i give up and start a new thread... save your money and save urself the hassle
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Terrible
The app is terrible. I requested support but haven't received a response in nearly a week. I'm giving it a 1-star rating because it's so bad.
App will not verify your age
I put my details in to the app while signing up and used my drivers license to prove my age (I’m 28) yet the AI denied it and told me to contact the support, so I did.
I sent the support a picture of both my drivers license and passport and they still told me they still couldn’t verify my age
I sent the support a picture of both my drivers license and passport and they still told me they still couldn’t verify my age
Lost Payment ring scare
I mislaid my payment Ring for a moment and found it very difficult to handle the situation to prevent any fraudulent use of the Ring. Two major problems faced me. The first is that I could not contact curve for Support and the second was that when I wanted to verify adding a new card it seemed to imply that I was going to pay curve the entire balance of that account rather than the 0.00 debit amount required to launch the Card I found this quite stressful.
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Very happy
Curve works seamlessly with my Astari ring. The ability to point it to any one of my cards is really useful.
Greatest
Very convenient, accessible and acceptable.
Awful service!!!
Card got blocked for security reasons, which I completely understand BUT getting no response from support to unblock for over 1 month. Complaint wasn’t taken seriously and just said we’ll get back to you… No offer of a refund for a subscription I couldn’t use! Stay clear!!
Very bad Kyc system
I was refused and my account closed just because no warning, no explanation, no reply. Stay away from this company.
Sign in
Apparently failed kyc can’t do f all about it, customer service NONE EXISTENT Can’t even sign up ABSOLUTELY GARBAGE
