Online depositing
The only thing that sucks is depositing your check by taking a picture, half the time it doesn’t work
HORRIFIC PHONE APP
I’ve brought this issue to CVB’s attention several times and nothing is done about it. Other customers have complained about it too. Their phone app for deposits is terrible. Today, I must have tried 10 times, with different lighting and different places in the house and I still got error messages. Conversely, the BOA app is wonderful- it takes the picture when it’s ready and it’s perfect the first time. CVB would rather inconvenience its customers than adopt a better product.
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Easy to use!
I've been using this app for years and I haven't had any concerns. If there's an issue, the bank quickly resolves the problem and answers my questions.
Trust CVB
Cashmere Valley Bank has been a very good partner with our finances.
CVB
The best bank on Earth
Muy mala
Segido se traba el saldo seguido esta en reparación las transacciones no se registran a tiempo derrepente aparece y luego se quitan cambiando el monto total de la cuenta la verdad ay otras apps con mejor sistema que esta app la uso porque tengo que pero la verdad estoy muy inconforme con esta app
Communication is key!
This bank has made me feel like a part of a family. I am learning about even having a bank account and I have not done so well. But with learning it’s important to communicate even if it’s not comfortable at times and this bank has been very helpful when I need explanation on things I didn’t know. I hope to keep this home town bank and to grow in my daily financial life. Thank you Cashmere Vally bank . Customer Ms. M George
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Mobile deposit has something to be desired
Overall, the app is good. But the mobile deposit is very finicky. By the time I try literally a dozen times to get a check deposited via mobile. I could’ve run to the bank and had it deposited. It keeps rejecting the backside of the check. I’ve had other bank accounts that have never been so finicky on mobile deposits.
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Not so great
App is down often. Checks take forever to deposit. Transferring money between accounts is slow. Seems like the bank doesn’t want me to ever have access to my money. Other institutions banking apps are so much better.
Hometown Banking
Great bank for all our needs!
Excellent Local Bank
I highly recommend Cashmere Valley Bank. Best ono we’ve ever used.
Happy
The workers at Cashmere Valley always go out of their way to help you. It’s a. Wonderful Bank. so nice that there’s so many locations that you were able to.visit if problem
Cashmere Valley Bank
Great App! Great Bank🙂👍🏼
New phone to accommodate CVB software.
Still unhappy w need to upgrade in order for your choice of software to work. As far as your upgrade is concerned - the need for “cloud” storage and operation needs time to be evaluated. I preferred the small town operation of Teller to Client , more secure in my opinion!
Deposit using Cashmere app..6
Best bank option EVER! Thank you for convenience!
cashmere Valley Bank update requires I buy a new phone as version 8 doesn’t process edeposits any longer! Rip off!!!!
cashmere Valley Bank update requires I buy a new phone as version 8 doesn’t process edeposits any longer! Rip off!!!!
User
Love the app. Such ease of use. Customer service answers my questions promptly. CVB is the best!!
Remote Deposit
Remote deposit software works very poorly. Rejects photos that are clearly visible. Would be helpful if it allowed a live person to evaluate them.
Slow & getting slower?
I have been using the app for a few years now, and it might just be the slowest banking app that I have ever used. It almost never updates balances correctly upon loading in and needs a few extra minutes and maybe a few refreshes to update. Annoying, but not a huge deal.
Except it has now been 4 days since any of my balances have updated. Not sure if I should blame the app or the bank, since it’s on their windows app and website as well. If it continues to happen regularly I’ll probably just switch banks.
Except it has now been 4 days since any of my balances have updated. Not sure if I should blame the app or the bank, since it’s on their windows app and website as well. If it continues to happen regularly I’ll probably just switch banks.
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Buen trabajo
Kenny
Lifelong member
Very good bank. I have been a customer since the late 80’s, and I wouldn’t bank anywhere else.
