CXone Connect

CXone Connect

by inContact, Inc

22 ratings
9 reviews
Free

Details

  • Released
  • Updated
  • October 1, 2021
  • November 9, 2022

Features

CXone Connect screenshot #1 for iPhone
CXone Connect screenshot #2 for iPhone
CXone Connect screenshot #3 for iPhone
🖼️Get Icon
Icons↘︎

About

This app offers an AI-powered conversational agent to assist with IT support inquiries. It aims to streamline IT helpdesk operations by providing automated assistance.

Conversational AI agent
IT support assistance
Streamlined helpdesk operations
Cloud contact center integration
Show original description

What's New in CXone Connect

1.40

November 9, 2022

- ui bug fix

User reviews

Won’t load at all

It just spins

Won’t open

Cant even open the app

Doesn’t work

App just keeps cycling. Won’t even open on my IPhone 14 pro

app error

not loading

Doesn’t not load

Please fix the app

FAQ

What is CXone Connect?

CXone Connect provides a conversational AI agent designed to assist with IT support inquiries. It is part of NICE's cloud contact center software offerings.

What devices does CXone Connect support?

CXone Connect is available for iPhone and iPod devices. It is not currently listed for Android or other platforms.

Is CXone Connect free to use?

Yes, CXone Connect is offered for free. There are no in-app purchases or subscription fees associated with this application.

How often is CXone Connect updated?

The latest version, 1.40, was released on November 9, 2022. Updates are provided by the developer, inContact, Inc.

What is the age rating for CXone Connect?

CXone Connect has an age rating of 4+. This indicates it is suitable for users of all ages.

Does CXone Connect have ads?

No, CXone Connect does not contain advertisements. The application is ad-free.

What kind of AI does CXone Connect use for IT support?

CXone Connect utilizes a conversational AI agent to handle IT support requests. This allows for automated and interactive assistance.

What is the user sentiment for CXone Connect based on ratings?

Based on 22 ratings, CXone Connect has an average rating of 1.9 stars. This suggests a generally negative user sentiment.