Securely manage voice interactions for NICE CXone directly from your mobile device. This app extends the capabilities of your contact center to your phone.
5.0(1 ratings)
Free
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CXone Connect by inContact, Inc
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1.9(22 ratings)
Free
This app offers an AI-powered conversational agent to assist with IT support inquiries. It aims to streamline IT helpdesk operations by providing automated assistance.
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Worth Considering
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Manage your contact center schedule with flexibility and control. This app allows frontline agents to self-manage their shifts, view hours, and request changes efficiently. Improve work-life balance by taking advantage of schedule optimization opportunities.
What We Love
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- 👍 User-friendly interface
- 👍 Ability to manage schedule on-the-go
Room to Improve
- 🐛 Frequent crashes and glitches
- 🐛 Blank screens and login issues
- 🐛 Inconsistent performance
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