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Idira Identity

Idira Identity

formerly Idaptive

197 ratings
72 reviews
💼 Business
Free

Details

  • Released
  • Updated

Developer

Idaptive, LLC
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About

Access all your company's cloud and on-premise applications securely from your iOS device. This app offers single sign-on and adaptive multi-factor authentication to protect corporate data, with options for push notifications and one-time passcodes.

✓Single sign-on (SSO) access
✓Adaptive multi-factor authentication (MFA)
✓Push notifications for authentication
✓Secure access to corporate resources
✓Mobile device management (MDM) integration
Show original description

What users say

Summarized from real user reviews of Idira Identity. Based on 197 reviews and a 2.2/5 average, it highlights the 15 positives and 39 negatives reviewers mention most about this Business app.

Positive things

  • 👍Works every time for MFA
  • 🚀Quick MFA with variety of methods
  • 👍Works fine for notifications
  • 👍Working fine for 1k users
  • 👍One app for launching apps and OTPs
  • 👍Stable and MFA token
  • 👍Makes signing into apps a breeze
  • 👍Great one-stop-shop for corporate apps
  • 👍Quick access to work apps
  • 👍SSO for all app logins
  • 👍Excellent identity management
  • 👍User friendly SSO experience
  • 👍Full functionality after update
  • 👍Best MDM app
  • 👍Easy management for mobile devices

Negative things

  • 🐛Navigating is a nightmare
  • 🐛Unenrolling randomly
  • 🐛Access doesn't work on the go
  • 🐛Difficult to uninstall
  • 🐛Push notifications not functioning
  • 🐛Doesn't work on iOS 18
  • 🐛Not working on iPad Pro M4
  • 🐛Notification never prompts
  • 🐛Needs Face ID when not used
  • 🐛Difficult to work with
  • 🐛Glitchy and requires multiple sign-ins
  • 🐛Name changes confusing
  • 🐛Geolocation almost never works
  • 🐛Blank screen
  • 🐛Terrible app performance
  • 🐛Malísima aplicación
  • 🐛Unusable
  • 🐛Terrible programming
  • 🐛Frustrating on iPad
  • 🐛Completely useless
  • 🐛Horrible authentication system
  • 🐛SSO error 401 unauthorized
  • 🐛Shares location information
  • 🐛Unusable after update
  • 🐛Disappointing appearance and reliability
  • 🐛Crashes every time
  • 🐛Problems with logins, won't load
  • 🐛Horrible and unfriendly to use
  • 🐛Worst app ever used
  • 🐛Crashes all the time
  • 🐛Practically unusable in multi-tenant
  • 🐛Gets worse day by day
  • 🐛Notification 3D Touch menu broken
  • 🐛Notifications broken
  • 🐛New app not working
  • 🐛Apps un-clickable
  • 🐛Consistently out of whack
  • 🐛Does not work anymore
  • 🐛Crashes whenever opened
See all reviews

What's New in Idira Identity

26.9.207

June 14, 2026

Bug fixes and enhancements

User reviews

Most RecentHighest RatedLowest Rated

Terrible app

Navigating is a nightmare
mikeoramymikeoramy

Unenrolling randomly

This app is useless. It keeps unrolling me and I have to call my Helpdesk to reenroll every day. Fix this issue ASAP.
BZ_007BZ_007

Access doesn’t work on the go

I can no longer access apps on the go. It used to be a brilliant app, but it no longer is a viable option on the go.
Kat rogers2025Kat rogers2025

Trash

App worked for a week and then somehow changed to a new program, that redirects to a new site.
Also, incredibly difficult to uninstall from phone
ElmodumboElmodumbo

Push notifications not functioning

Since one of the most recent updates in the past months, the app has not been sending me push notifications. I have to into the app to approve logins. Annoying!
TheShadowWithin92TheShadowWithin92
See 67 more reviews

User experience

🐞

Reported Bugs

55 issues

Unenrolling randomly

Bug

Push notifications not functioning

Bug

Notification never prompts

Bug

Blank screen

Bug

Geolocation almost never works

Bug

App crashes every time

Bug

SSO error 401 unauthorized

Bug

Notification 3D Touch menu broken

Bug

Notifications broken

Bug

Apps un-clickable

Bug

Consistently out of whack

Bug

Does not work anymore

Bug

Crashes whenever opened

Bug

App is unusable after update

Bug

App is slow and takes multiple tries to connect

Bug

App requires multiple sign-ins

Bug

App glitches and erases deliveries

Bug

App redirects to a new site

Bug

App is difficult to uninstall

Bug

App requires Face ID when not used

Bug

App is difficult to work with

Bug

App is not consistent

Bug

Approved services not displayed

Bug

Employees can't sign in

Bug

Clients not showing

Bug

App states staff not in allowable service areas

Bug

App does not mark exact location

Bug

App does not close service properly

Bug

App gives error when entering

Bug

Location is sometimes wrong

Bug

Authentication process not working

Bug

Support has no reasonable solution

Bug

App shares location information

Bug

App gets notifications but never loads prompt

Bug

App processes each step slowly

Bug

Apple Watch app never loads

Bug

App appearance looks like 2010

Bug

App is unreliable

Bug

App is glitchy

Bug

App requires too many steps to authorize

Bug

App prompts show up on Apple Watch but nothing happens

Bug

Text is cut off on iPhone XS screen

Bug

Lock screen and Apple Watch notifications don't work

Bug

Cannot approve from notification directly

Bug

Cannot approve via Apple Watch

Bug

App is consistently inconsistent

Bug

App rarely works

Bug

App website rarely works

Bug

App crashes after opening

Bug

App enrollment takes multiple tries

Bug

App fails to install a simple certificate

Bug

App dims apps making them un-clickable

Bug

App has bugs

Bug

App does not work anymore

Bug

App crashes when trying to open

Bug
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Requested Features

42 requests

Fix push notifications

Feature

Allow access on the go

Feature

Improve unenrollment issue

Feature

Fix Face ID requirement

Feature

Improve geolocation accuracy

Feature

Allow app usage without Face ID

Feature

Simplify the app interface

Feature

Fix iPad Pro M4 compatibility

Feature

Fix iOS 18 compatibility

Feature

Improve notification reliability

Feature

Enable direct approval from notification

Feature

Enable direct approval from Apple Watch

Feature

Improve multi-tenant environment support

Feature

Add feature to add/remove/change devices

Feature

Automatically activate Face ID scanning

Feature

Improve Apple Watch app functionality

Feature

Fix notification 3D Touch menu

Feature

Fix banner notification approval

Feature

Improve app stability and reduce crashes

Feature

Improve login process speed

Feature

Fix SSO error 401 unauthorized

Feature

Option to disable location sharing

Feature

Improve app loading speed

Feature

Make app more user-friendly

Feature

Improve app appearance and reliability

Feature

Fix app crashing issues

Feature

Improve app loading times

Feature

Fix authentication system

Feature

Improve multi-tenant login process

Feature

Fix device management features

Feature

Improve web authentication

Feature

Fix notification loading

Feature

Improve app performance on older devices

Feature

Fix app compatibility with new OS versions

Feature

Improve app stability on new hardware

Feature

Fix app unresponsiveness

Feature

Improve app navigation

Feature

Fix app uninstall issues

Feature

Fix app enrollment issues

Feature

Fix certificate installation issues

Feature

Fix app un-clickable issues

Feature

Improve app contrast for accessibility

Feature

FAQ

What does the CyberArk Identity app do?

The CyberArk Identity mobile app provides secure access to all your organization's applications and resources from your iOS device. It offers single sign-on (SSO) and adaptive multi-factor authentication (MFA) to protect corporate data.

What are the key features of CyberArk Identity?

Key features include single sign-on access to cloud and on-premise apps, adaptive multi-factor authentication with options like push notifications and one-time passcodes, and secure access to corporate email, mobile apps, VPN, and Wi-Fi if enrolled in MDM.

Is CyberArk Identity free to use?

The app itself is free to download and use. However, your company must have licensed the necessary services from CyberArk for you to access its features. You will need your normal authentication credentials to log in.

What are the compatibility requirements for CyberArk Identity?

The app is designed for iOS devices. It may also utilize Device Administrator permissions if your company has enrolled in MDM services, which is necessary for secure access to certain corporate resources like Wi-Fi and VPN.

Who is the target audience for this app?

This app is intended for employees of organizations that have licensed CyberArk Identity services. It enables them to securely access all their company's cloud and on-premise applications and resources from their mobile devices.