Comparison

Idira Identity vs symplr Workforce

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Idira Identity

Access all your company's cloud and on-premise applications securely from your iOS device. This app offers single sign-on and adaptive multi-factor authentication to protect corporate data, with options for push notifications and one-time passcodes.

Highlights
  • Single sign-on (SSO) access
  • Adaptive multi-factor authentication (MFA)
  • Push notifications for authentication
  • Secure access to corporate resources
  • Mobile device management (MDM) integration
Features
Read full description

The Idira® Identity mobile app (formerly CyberArk Identity) provides secure access to your organization's applications and resources from your mobile device. The Idira Identity mobile app provides the following benefits: • Workforce Password Management (WPM) to securely view, manage or copy web application credentials and secured item details on the go while keeping business secrets encrypted and protected. • Single sign-on (SSO) access to all cloud and on-premises applications while giving IT the security and compliance they need. • Multifactor authentication (MFA) via single-tap, one-time passcodes or push notifications to mobile devices and Apple Watches to better protect corporate data. Before you install this application, verify that your company licenses the Idira Identity service. To sign in, use the standard authentication credentials for the Idira Identity Security Platform.

About

symplr Workforce

This app allows employees to manage their schedules, request time off, and clock in/out with location verification. Managers can oversee employee timecards, approve requests, and monitor staffing levels to ensure optimal workforce management.

Highlights
  • Self-scheduling and shift requests
  • Location-based clocking with alerts
  • Timecard management and approval
  • Request time off
  • View employee schedules and timecards
  • Monitor staffing levels
Features
Read full description

The Workforce app streamlines key features from Time and Attendance, Staffing and Scheduling, and ShiftSelect®. Note: Available features differ based on your solution. FEATURES As an employee: • Add shifts during self-scheduling periods. • Request open shifts and trade. • View your schedule and request time off. • Clock in based on your location and get notified when there is a mismatch with your location. • View missed clocking alerts, clock in/out, sign off your timecard, and add/edit/delete clockings and calendars. As a manager: • View your employees' timecards, requests, exceptions, and contact information. • Correct a clocking or location mismatch by editing the schedule or clocking. • View missed clocking alerts and preventable overtime, approve employee clockings, calendars, and timecards, and add, edit, or delete employee clockings and calendars. • View hourly staffing levels to show situations that need immediate attention such as over or understaffing.

Screenshots

Idira Identity4 screens
symplr Workforce4 screens

Verdict

The call

Idira Identity and symplr Workforce both sit at 2.3 stars, but that hides the real split: 27% of Idira Identity's written reviews are positive against 3% of symplr Workforce's. Idira Identity also leads on device support (4 vs 2) and iOS requirement (14.0 vs 17.0). symplr Workforce's advantage is ratings volume (2.1K vs 202). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.3 for Idira Identity against 2.2 for symplr Workforce. That said, the two scores are not equally well evidenced: symplr Workforce has 2.1K ratings behind it against 202, so its average is the more settled of the two. Written reviews are what separate them: 27% of Idira Identity's written reviews are positive against 3% of symplr Workforce's.

UpkeepUpdate frequency

Idira Identity ships an update monthly, symplr Workforce every 5 weeks. The most recent releases landed on September 20, 2026 and September 25, 2026 respectively.

Scorecard4 real differences · 6 level
Idira Identity versus symplr Workforce: the parameters behind the verdict, then further details
ParameterIdira Identitysymplr Workforce
PriceFreeFree
Rating2.3 (202 ratings) — better2.2 (2.1K ratings)
Positive reviews26.8% of reviews — better3.0% of reviews
Number of ratings2022.1K — better
Update frequencyMonthly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad
Requires iOS14.0 — better17.0
Further details — not scored
Size57 MB49 MB
Age rating4+4+
DeveloperIdaptive, LLCsymplr software LLC

Customer experience

Idira Identity

All ratings202 ratings
Positive29.7%
Neutral2.5%
Negative67.8%
Written reviews82 reviews
Positive26.8%
Neutral4.9%
Negative68.3%

symplr Workforce

All ratings2,063 ratings
Positive25.6%
Neutral7.2%
Negative67.2%
Written reviews264 reviews
Positive3.0%
Neutral4.9%
Negative92.0%

User reviews

Idira Identity

From 202 App Store ratings

What we love

  • 👍 Works every time for MFA
  • 🚀 Quick MFA with variety of methods
  • 👍 Works fine for notifications
  • 👍 Working fine for 1k users
  • 👍 One app for launching apps and OTPs

Room to improve

  • 🐛 Navigating is a nightmare
  • 🐛 Unenrolling randomly
  • 🐛 Access doesn't work on the go
  • 🐛 Difficult to uninstall
  • 🐛 Push notifications not functioning

symplr Workforce

From 2.1K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 👍 Convenient for clocking in/out
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent login issues
  • 🔍 Confusing schedule display
  • ⏱️ Slow app performance
  • 🔒 Unreliable biometrics
  • 🤔 Unintuitive user interface

Bugs and requests

Idira Identity

Reported bugs

55 issues
  • Unenrolling randomly
  • Push notifications not functioning
  • Notification never prompts
  • Blank screen
  • Geolocation almost never works
Show 50 more
  • App crashes every time
  • SSO error 401 unauthorized
  • Notification 3D Touch menu broken
  • Notifications broken
  • Apps un-clickable
  • Consistently out of whack
  • Does not work anymore
  • Crashes whenever opened
  • App is unusable after update
  • App is slow and takes multiple tries to connect
  • App requires multiple sign-ins
  • App glitches and erases deliveries
  • App redirects to a new site
  • App is difficult to uninstall
  • App requires Face ID when not used
  • App is difficult to work with
  • App is not consistent
  • Approved services not displayed
  • Employees can't sign in
  • Clients not showing
  • App states staff not in allowable service areas
  • App does not mark exact location
  • App does not close service properly
  • App gives error when entering
  • Location is sometimes wrong
  • Authentication process not working
  • Support has no reasonable solution
  • App shares location information
  • App gets notifications but never loads prompt
  • App processes each step slowly
  • Apple Watch app never loads
  • App appearance looks like 2010
  • App is unreliable
  • App is glitchy
  • App requires too many steps to authorize
  • App prompts show up on Apple Watch but nothing happens
  • Text is cut off on iPhone XS screen
  • Lock screen and Apple Watch notifications don't work
  • Cannot approve from notification directly
  • Cannot approve via Apple Watch
  • App is consistently inconsistent
  • App rarely works
  • App website rarely works
  • App crashes after opening
  • App enrollment takes multiple tries
  • App fails to install a simple certificate
  • App dims apps making them un-clickable
  • App has bugs
  • App does not work anymore
  • App crashes when trying to open

Requested features

42 requests
  • Fix push notifications
  • Allow access on the go
  • Improve unenrollment issue
  • Fix Face ID requirement
  • Improve geolocation accuracy
Show 37 more
  • Allow app usage without Face ID
  • Simplify the app interface
  • Fix iPad Pro M4 compatibility
  • Fix iOS 18 compatibility
  • Improve notification reliability
  • Enable direct approval from notification
  • Enable direct approval from Apple Watch
  • Improve multi-tenant environment support
  • Add feature to add/remove/change devices
  • Automatically activate Face ID scanning
  • Improve Apple Watch app functionality
  • Fix notification 3D Touch menu
  • Fix banner notification approval
  • Improve app stability and reduce crashes
  • Improve login process speed
  • Fix SSO error 401 unauthorized
  • Option to disable location sharing
  • Improve app loading speed
  • Make app more user-friendly
  • Improve app appearance and reliability
  • Fix app crashing issues
  • Improve app loading times
  • Fix authentication system
  • Improve multi-tenant login process
  • Fix device management features
  • Improve web authentication
  • Fix notification loading
  • Improve app performance on older devices
  • Fix app compatibility with new OS versions
  • Improve app stability on new hardware
  • Fix app unresponsiveness
  • Improve app navigation
  • Fix app uninstall issues
  • Fix app enrollment issues
  • Fix certificate installation issues
  • Fix app un-clickable issues
  • Improve app contrast for accessibility

symplr Workforce

Reported bugs

4 issues
  • Inconsistent clock-in/out registration
  • Timecard errors and discrepancies
  • Frequent app crashes and freezes
  • Schedule not accurately reflecting shifts

Requested features

5 requests
  • Ability to view full team schedules
  • Option to customize schedule display
  • Improved calendar integration
  • Streamlined login process
  • More flexible time editing capabilities

In-app purchases

None

Idira Identity

No in-app purchases

None

symplr Workforce

No in-app purchases

Questions

Is Idira Identity free?
Idira Identity is free to download, with no in-app purchases.
Is symplr Workforce free?
symplr Workforce is free to download, with no in-app purchases.
Which has better reviews, Idira Identity or symplr Workforce?
Idira Identity is rated higher. Idira Identity averages 2.3 out of 5 from 202 ratings, while symplr Workforce averages 2.2 from 2.1K ratings.
Do Idira Identity or symplr Workforce have ads?
Neither Idira Identity nor symplr Workforce shows ads.
Which is updated more often, Idira Identity or symplr Workforce?
Idira Identity ships an update monthly, and symplr Workforce every 5 weeks. Most recently, Idira Identity was updated on September 20, 2026 and symplr Workforce on September 25, 2026.

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