Idira Identity vs symplr Workforce
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Idira Identity
Access all your company's cloud and on-premise applications securely from your iOS device. This app offers single sign-on and adaptive multi-factor authentication to protect corporate data, with options for push notifications and one-time passcodes.
- Single sign-on (SSO) access
- Adaptive multi-factor authentication (MFA)
- Push notifications for authentication
- Secure access to corporate resources
- Mobile device management (MDM) integration
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The Idira® Identity mobile app (formerly CyberArk Identity) provides secure access to your organization's applications and resources from your mobile device. The Idira Identity mobile app provides the following benefits: • Workforce Password Management (WPM) to securely view, manage or copy web application credentials and secured item details on the go while keeping business secrets encrypted and protected. • Single sign-on (SSO) access to all cloud and on-premises applications while giving IT the security and compliance they need. • Multifactor authentication (MFA) via single-tap, one-time passcodes or push notifications to mobile devices and Apple Watches to better protect corporate data. Before you install this application, verify that your company licenses the Idira Identity service. To sign in, use the standard authentication credentials for the Idira Identity Security Platform.
symplr Workforce
This app allows employees to manage their schedules, request time off, and clock in/out with location verification. Managers can oversee employee timecards, approve requests, and monitor staffing levels to ensure optimal workforce management.
- Self-scheduling and shift requests
- Location-based clocking with alerts
- Timecard management and approval
- Request time off
- View employee schedules and timecards
- Monitor staffing levels
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The Workforce app streamlines key features from Time and Attendance, Staffing and Scheduling, and ShiftSelect®. Note: Available features differ based on your solution. FEATURES As an employee: • Add shifts during self-scheduling periods. • Request open shifts and trade. • View your schedule and request time off. • Clock in based on your location and get notified when there is a mismatch with your location. • View missed clocking alerts, clock in/out, sign off your timecard, and add/edit/delete clockings and calendars. As a manager: • View your employees' timecards, requests, exceptions, and contact information. • Correct a clocking or location mismatch by editing the schedule or clocking. • View missed clocking alerts and preventable overtime, approve employee clockings, calendars, and timecards, and add, edit, or delete employee clockings and calendars. • View hourly staffing levels to show situations that need immediate attention such as over or understaffing.
Screenshots
Verdict
Idira Identity and symplr Workforce both sit at 2.3 stars, but that hides the real split: 27% of Idira Identity's written reviews are positive against 3% of symplr Workforce's. Idira Identity also leads on device support (4 vs 2) and iOS requirement (14.0 vs 17.0). symplr Workforce's advantage is ratings volume (2.1K vs 202). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.3 for Idira Identity against 2.2 for symplr Workforce. That said, the two scores are not equally well evidenced: symplr Workforce has 2.1K ratings behind it against 202, so its average is the more settled of the two. Written reviews are what separate them: 27% of Idira Identity's written reviews are positive against 3% of symplr Workforce's.
Idira Identity ships an update monthly, symplr Workforce every 5 weeks. The most recent releases landed on September 20, 2026 and September 25, 2026 respectively.
| Parameter | Idira Identity | symplr Workforce |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (202 ratings) — better | 2.2 (2.1K ratings) |
| Positive reviews | 26.8% of reviews — better | 3.0% of reviews |
| Number of ratings | 202 | 2.1K — better |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 57 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Idaptive, LLC | symplr software LLC |
Customer experience
Idira Identity
symplr Workforce
User reviews
Idira Identity
From 202 App Store ratingsWhat we love
- 👍 Works every time for MFA
- 🚀 Quick MFA with variety of methods
- 👍 Works fine for notifications
- 👍 Working fine for 1k users
- 👍 One app for launching apps and OTPs
Room to improve
- 🐛 Navigating is a nightmare
- 🐛 Unenrolling randomly
- 🐛 Access doesn't work on the go
- 🐛 Difficult to uninstall
- 🐛 Push notifications not functioning
symplr Workforce
From 2.1K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 👍 Convenient for clocking in/out
- 🔒 Secure login options
Room to improve
- 🐛 Frequent login issues
- 🔍 Confusing schedule display
- ⏱️ Slow app performance
- 🔒 Unreliable biometrics
- 🤔 Unintuitive user interface
Bugs and requests
Idira Identity
Reported bugs
55 issues- Unenrolling randomly
- Push notifications not functioning
- Notification never prompts
- Blank screen
- Geolocation almost never works
Show 50 moreShow fewer
- App crashes every time
- SSO error 401 unauthorized
- Notification 3D Touch menu broken
- Notifications broken
- Apps un-clickable
- Consistently out of whack
- Does not work anymore
- Crashes whenever opened
- App is unusable after update
- App is slow and takes multiple tries to connect
- App requires multiple sign-ins
- App glitches and erases deliveries
- App redirects to a new site
- App is difficult to uninstall
- App requires Face ID when not used
- App is difficult to work with
- App is not consistent
- Approved services not displayed
- Employees can't sign in
- Clients not showing
- App states staff not in allowable service areas
- App does not mark exact location
- App does not close service properly
- App gives error when entering
- Location is sometimes wrong
- Authentication process not working
- Support has no reasonable solution
- App shares location information
- App gets notifications but never loads prompt
- App processes each step slowly
- Apple Watch app never loads
- App appearance looks like 2010
- App is unreliable
- App is glitchy
- App requires too many steps to authorize
- App prompts show up on Apple Watch but nothing happens
- Text is cut off on iPhone XS screen
- Lock screen and Apple Watch notifications don't work
- Cannot approve from notification directly
- Cannot approve via Apple Watch
- App is consistently inconsistent
- App rarely works
- App website rarely works
- App crashes after opening
- App enrollment takes multiple tries
- App fails to install a simple certificate
- App dims apps making them un-clickable
- App has bugs
- App does not work anymore
- App crashes when trying to open
Requested features
42 requests- Fix push notifications
- Allow access on the go
- Improve unenrollment issue
- Fix Face ID requirement
- Improve geolocation accuracy
Show 37 moreShow fewer
- Allow app usage without Face ID
- Simplify the app interface
- Fix iPad Pro M4 compatibility
- Fix iOS 18 compatibility
- Improve notification reliability
- Enable direct approval from notification
- Enable direct approval from Apple Watch
- Improve multi-tenant environment support
- Add feature to add/remove/change devices
- Automatically activate Face ID scanning
- Improve Apple Watch app functionality
- Fix notification 3D Touch menu
- Fix banner notification approval
- Improve app stability and reduce crashes
- Improve login process speed
- Fix SSO error 401 unauthorized
- Option to disable location sharing
- Improve app loading speed
- Make app more user-friendly
- Improve app appearance and reliability
- Fix app crashing issues
- Improve app loading times
- Fix authentication system
- Improve multi-tenant login process
- Fix device management features
- Improve web authentication
- Fix notification loading
- Improve app performance on older devices
- Fix app compatibility with new OS versions
- Improve app stability on new hardware
- Fix app unresponsiveness
- Improve app navigation
- Fix app uninstall issues
- Fix app enrollment issues
- Fix certificate installation issues
- Fix app un-clickable issues
- Improve app contrast for accessibility
symplr Workforce
Reported bugs
4 issues- Inconsistent clock-in/out registration
- Timecard errors and discrepancies
- Frequent app crashes and freezes
- Schedule not accurately reflecting shifts
Requested features
5 requests- Ability to view full team schedules
- Option to customize schedule display
- Improved calendar integration
- Streamlined login process
- More flexible time editing capabilities
In-app purchases
Idira Identity
No in-app purchases
symplr Workforce
No in-app purchases
Questions
Is Idira Identity free?
Is symplr Workforce free?
Which has better reviews, Idira Identity or symplr Workforce?
Do Idira Identity or symplr Workforce have ads?
Which is updated more often, Idira Identity or symplr Workforce?
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