Comparison

Idira Identity vs Idira Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Idira Identity

Access all your company's cloud and on-premise applications securely from your iOS device. This app offers single sign-on and adaptive multi-factor authentication to protect corporate data, with options for push notifications and one-time passcodes.

Highlights
  • Single sign-on (SSO) access
  • Adaptive multi-factor authentication (MFA)
  • Push notifications for authentication
  • Secure access to corporate resources
  • Mobile device management (MDM) integration
Features
Read full description

The Idira® Identity mobile app (formerly CyberArk Identity) provides secure access to your organization's applications and resources from your mobile device. The Idira Identity mobile app provides the following benefits: • Workforce Password Management (WPM) to securely view, manage or copy web application credentials and secured item details on the go while keeping business secrets encrypted and protected. • Single sign-on (SSO) access to all cloud and on-premises applications while giving IT the security and compliance they need. • Multifactor authentication (MFA) via single-tap, one-time passcodes or push notifications to mobile devices and Apple Watches to better protect corporate data. Before you install this application, verify that your company licenses the Idira Identity service. To sign in, use the standard authentication credentials for the Idira Identity Security Platform.

About

Idira Mobile

This app provides secure access to company resources without needing VPNs, agents, or passwords. It utilizes biometric authentication and QR code scanning to protect high-risk browser-based application access and record user behavior.

Highlights
  • Zero Trust access
  • Biometric multi-factor authentication
  • QR code scanning for access
  • Step recording for web sessions
  • Continuous authentication
  • Session protection
Features
Read full description

Idira Mobile is the mobile app for Idira Remote Access and Idira Identity Secure Web Sessions. Idira Remote Access is a SaaS solution that combines Zero Trust access, biometric multi-factor authentication, just-in-time provisioning and visibility into one. Idira Mobile enables vendor access to Idira. No VPNs, agents or passwords needed. Idira Identity Secure Web Sessions adds additional layers of security to high-risk browser-based application access via step recording, continuous authentication, and session protection from device-side threats. Secure Web Sessions enables enterprises to record and audit risky user behaviour within any web application protected by Idira Workforce Identity while maintaining a frictionless user experience. The Idira Mobile app scans QR codes created on the Idira Remote Access or Idira Identity Secure Web Sessions portals, and leverages biometric capabilities of your smartphone to secure access through Idira. Before installing this app, please verify that your company or customer has been licensed for necessary services from Idira.

Screenshots

Idira Identity4 screens
Idira Mobile4 screens

Verdict

The call

The clearest difference is rating: Idira Mobile at 2.8 against Idira Identity's 2.3. Idira Identity's advantage is review sentiment (27% vs 6%) and ratings volume (208 vs 26). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Idira Mobile holds the better App Store score, 2.8 against 2.3. That said, the two scores are not equally well evidenced: Idira Identity has 208 ratings behind it against 26, so its average is the more settled of the two. Written reviews complicate that: 27% of Idira Identity's written reviews are positive against 6% of Idira Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Idira Identity ships an update monthly, Idira Mobile every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
Idira Identity versus Idira Mobile: the parameters behind the verdict, then further details
ParameterIdira IdentityIdira Mobile
PriceFreeFree
Rating2.3 (208 ratings)2.8 (26 ratings) — better
Positive reviews26.8% of reviews — better5.9% of reviews
Number of ratings208 — better26
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPod
Requires iOS14.013.0.0 — better
Further details — not scored
Size63 MB14 MB
Age rating4+4+
DeveloperIdaptive, LLCCyberArk Software, Inc

Customer experience

Idira Identity

All ratings206 ratings
Positive30.1%
Neutral2.4%
Negative67.5%
Written reviews82 reviews
Positive26.8%
Neutral4.9%
Negative68.3%

Idira Mobile

All ratings26 ratings
Positive46.2%
Neutral0.0%
Negative53.8%
Written reviews17 reviews
Positive5.9%
Neutral11.8%
Negative82.4%

Bugs and requests

Idira Identity

Reported bugs

55 issues
  • Unenrolling randomly
  • Push notifications not functioning
  • Notification never prompts
  • Blank screen
  • Geolocation almost never works
Show 50 more
  • App crashes every time
  • SSO error 401 unauthorized
  • Notification 3D Touch menu broken
  • Notifications broken
  • Apps un-clickable
  • Consistently out of whack
  • Does not work anymore
  • Crashes whenever opened
  • App is unusable after update
  • App is slow and takes multiple tries to connect
  • App requires multiple sign-ins
  • App glitches and erases deliveries
  • App redirects to a new site
  • App is difficult to uninstall
  • App requires Face ID when not used
  • App is difficult to work with
  • App is not consistent
  • Approved services not displayed
  • Employees can't sign in
  • Clients not showing
  • App states staff not in allowable service areas
  • App does not mark exact location
  • App does not close service properly
  • App gives error when entering
  • Location is sometimes wrong
  • Authentication process not working
  • Support has no reasonable solution
  • App shares location information
  • App gets notifications but never loads prompt
  • App processes each step slowly
  • Apple Watch app never loads
  • App appearance looks like 2010
  • App is unreliable
  • App is glitchy
  • App requires too many steps to authorize
  • App prompts show up on Apple Watch but nothing happens
  • Text is cut off on iPhone XS screen
  • Lock screen and Apple Watch notifications don't work
  • Cannot approve from notification directly
  • Cannot approve via Apple Watch
  • App is consistently inconsistent
  • App rarely works
  • App website rarely works
  • App crashes after opening
  • App enrollment takes multiple tries
  • App fails to install a simple certificate
  • App dims apps making them un-clickable
  • App has bugs
  • App does not work anymore
  • App crashes when trying to open

Requested features

42 requests
  • Fix push notifications
  • Allow access on the go
  • Improve unenrollment issue
  • Fix Face ID requirement
  • Improve geolocation accuracy
Show 37 more
  • Allow app usage without Face ID
  • Simplify the app interface
  • Fix iPad Pro M4 compatibility
  • Fix iOS 18 compatibility
  • Improve notification reliability
  • Enable direct approval from notification
  • Enable direct approval from Apple Watch
  • Improve multi-tenant environment support
  • Add feature to add/remove/change devices
  • Automatically activate Face ID scanning
  • Improve Apple Watch app functionality
  • Fix notification 3D Touch menu
  • Fix banner notification approval
  • Improve app stability and reduce crashes
  • Improve login process speed
  • Fix SSO error 401 unauthorized
  • Option to disable location sharing
  • Improve app loading speed
  • Make app more user-friendly
  • Improve app appearance and reliability
  • Fix app crashing issues
  • Improve app loading times
  • Fix authentication system
  • Improve multi-tenant login process
  • Fix device management features
  • Improve web authentication
  • Fix notification loading
  • Improve app performance on older devices
  • Fix app compatibility with new OS versions
  • Improve app stability on new hardware
  • Fix app unresponsiveness
  • Improve app navigation
  • Fix app uninstall issues
  • Fix app enrollment issues
  • Fix certificate installation issues
  • Fix app un-clickable issues
  • Improve app contrast for accessibility

Idira Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Idira Identity

No in-app purchases

None

Idira Mobile

No in-app purchases

Questions

Is Idira Identity free?
Idira Identity is free to download, with no in-app purchases.
Is Idira Mobile free?
Idira Mobile is free to download, with no in-app purchases.
Which has better reviews, Idira Identity or Idira Mobile?
Idira Mobile is rated higher. Idira Identity averages 2.3 out of 5 from 208 ratings, while Idira Mobile averages 2.8 from 26 ratings.
Do Idira Identity or Idira Mobile have ads?
Neither Idira Identity nor Idira Mobile shows ads.
Which is updated more often, Idira Identity or Idira Mobile?
Idira Identity ships an update monthly, and Idira Mobile every 3 weeks. Most recently, Idira Identity was updated on November 1, 2026 and Idira Mobile on November 3, 2026.

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