Idira Mobile vs My ServiceNow

Idira Mobile is the mobile app for Idira Remote Access and Idira Identity Secure Web Sessions. Idira Remote Access is a SaaS solution that combines Zero Trust access, biometric multi-factor authentication, just-in-time provisioning and visibility into one. Idira Mobile enables vendor access to Idira. No VPNs, agents or passwords needed. Idira Identity Secure Web Sessions adds additional layers of security to high-risk browser-based application access via step recording, continuous authentication, and session protection from device-side threats. Secure Web Sessions enables enterprises to record and audit risky user behaviour within any web application protected by Idira Workforce Identity while maintaining a frictionless user experience. The Idira Mobile app scans QR codes created on the Idira Remote Access or Idira Identity Secure Web Sessions portals, and leverages biometric capabilities of your smartphone to secure access through Idira. Before installing this app, please verify that your company or customer has been licensed for necessary services from Idira.

My ServiceNow is an all-in-one mobile solution designed for ServiceNow employees, pre hires, new hires, and contractors to streamline productivity, collaboration, and knowledge. It’s your dedicated hub for company news, important updates, task management, recognition, training, and career development —all conveniently accessible in one place, especially when you’re on the go. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With My ServiceNow, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires, employees, and contractors do not have to know which departments are involved in any given process. © 2025 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.