Comparison

Reliance Matrix vs symplr Workforce

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliance Matrix

Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.

Highlights
  • File new claims
  • View claim details
  • Report intermittent absences
  • Upload and download documents
  • Digitally sign documents
  • View claim text messages
  • Complete surveys
Features
Read full description

Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix clients and their employees. The primary focus of our mobile application is to provide employees with easy access to relevant information, 24/7/365. Key Features 1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process. 2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance. 3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file. 4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms. 5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork. 6. View Text Messages - Users can view important text messages related to their claims. 7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.

About

symplr Workforce

This app allows employees to manage their schedules, request time off, and clock in/out with location verification. Managers can oversee employee timecards, approve requests, and monitor staffing levels to ensure optimal workforce management.

Highlights
  • Self-scheduling and shift requests
  • Location-based clocking with alerts
  • Timecard management and approval
  • Request time off
  • View employee schedules and timecards
  • Monitor staffing levels
Features
Currently charting
Read full description

The Workforce app streamlines key features from Time and Attendance, Staffing and Scheduling, and ShiftSelect®. Note: Available features differ based on your solution. FEATURES As an employee: • Add shifts during self-scheduling periods. • Request open shifts and trade. • View your schedule and request time off. • Clock in based on your location and get notified when there is a mismatch with your location. • View missed clocking alerts, clock in/out, sign off your timecard, and add/edit/delete clockings and calendars. As a manager: • View your employees' timecards, requests, exceptions, and contact information. • Correct a clocking or location mismatch by editing the schedule or clocking. • View missed clocking alerts and preventable overtime, approve employee clockings, calendars, and timecards, and add, edit, or delete employee clockings and calendars. • View hourly staffing levels to show situations that need immediate attention such as over or understaffing.

Screenshots

Reliance Matrix4 screens
symplr Workforce4 screens

Verdict

The call

The clearest difference is rating: Reliance Matrix at 4.6 against symplr Workforce's 2.2. Reliance Matrix also leads on review sentiment (35% vs 3%) and iOS requirement (13.0 vs 17.0). symplr Workforce's advantage is chart position (#203 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reliance Matrix holds the better App Store score, 4.6 against 2.2. Both are backed by a comparable volume of ratings — 4K and 2.1K respectively. Written reviews point the same way: 35% of Reliance Matrix's written reviews are positive against 3% of symplr Workforce's.

UpkeepUpdate frequency

Reliance Matrix ships an update every 3 weeks, symplr Workforce every 5 weeks. Both last shipped on September 22, 2026.

Scorecard4 real differences · 7 level
Reliance Matrix versus symplr Workforce: the parameters behind the verdict, then further details
ParameterReliance Matrixsymplr Workforce
PriceFreeFree
Rating4.6 (4K ratings) — better2.2 (2.1K ratings)
Positive reviews35.2% of reviews — better3.1% of reviews
Number of ratings4K — better2.1K
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#203 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better17.0
Further details — not scored
Size32 MB49 MB
Age rating4+4+
DeveloperMatrix Absence Management Incsymplr software LLC

Customer experience

Reliance Matrix

All ratings3,973 ratings
Positive90.6%
Neutral2.4%
Negative7.0%
Written reviews310 reviews
Positive35.2%
Neutral4.2%
Negative60.6%

symplr Workforce

All ratings2,063 ratings
Positive25.6%
Neutral7.2%
Negative67.2%
Written reviews259 reviews
Positive3.1%
Neutral5.0%
Negative91.9%

User reviews

Reliance Matrix

From 4K App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Convenient for reporting time off
  • 👍 User-friendly interface
  • 🚀 Helpful staff

Room to improve

  • 🐛 Buggy and unreliable
  • 🤯 Frustrating experience
  • 🤔 Lacks important functionality
  • 🤬 Poor customer service
  • 🙄 Confusing and unintuitive

symplr Workforce

From 2.1K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 👍 Convenient for clocking in/out
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent login issues
  • 🔍 Confusing schedule display
  • ⏱️ Slow app performance
  • 🔒 Unreliable biometrics
  • 🤔 Unintuitive user interface

Bugs and requests

Reliance Matrix

Reported bugs

4 issues
  • Login issues and service unavailability
  • Inconsistent behavior after app updates
  • Problems uploading photos and documents
  • Disappearing claim history and information

Requested features

4 requests
  • Improve document upload functionality
  • Add ability to view and manage claims directly in the app
  • Implement Face ID/Touch ID login
  • Provide more detailed claim status information

symplr Workforce

Reported bugs

4 issues
  • Inconsistent clock-in/out registration
  • Timecard errors and discrepancies
  • Frequent app crashes and freezes
  • Schedule not accurately reflecting shifts

Requested features

5 requests
  • Ability to view full team schedules
  • Option to customize schedule display
  • Improved calendar integration
  • Streamlined login process
  • More flexible time editing capabilities

In-app purchases

None

Reliance Matrix

No in-app purchases

None

symplr Workforce

No in-app purchases

Questions

Is Reliance Matrix free?
Reliance Matrix is free to download, with no in-app purchases.
Is symplr Workforce free?
symplr Workforce is free to download, with no in-app purchases.
Which has better reviews, Reliance Matrix or symplr Workforce?
Reliance Matrix is rated higher. Reliance Matrix averages 4.6 out of 5 from 4K ratings, while symplr Workforce averages 2.2 from 2.1K ratings.
Do Reliance Matrix or symplr Workforce have ads?
Neither Reliance Matrix nor symplr Workforce shows ads.
Which is updated more often, Reliance Matrix or symplr Workforce?
Reliance Matrix ships an update every 3 weeks, and symplr Workforce every 5 weeks. Most recently, Reliance Matrix was updated on September 22, 2026 and symplr Workforce on September 22, 2026.

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