Reliance Matrix vs symplr Workforce
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliance Matrix
Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.
- File new claims
- View claim details
- Report intermittent absences
- Upload and download documents
- Digitally sign documents
- View claim text messages
- Complete surveys
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Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix clients and their employees. The primary focus of our mobile application is to provide employees with easy access to relevant information, 24/7/365. Key Features 1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process. 2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance. 3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file. 4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms. 5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork. 6. View Text Messages - Users can view important text messages related to their claims. 7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.
symplr Workforce
This app allows employees to manage their schedules, request time off, and clock in/out with location verification. Managers can oversee employee timecards, approve requests, and monitor staffing levels to ensure optimal workforce management.
- Self-scheduling and shift requests
- Location-based clocking with alerts
- Timecard management and approval
- Request time off
- View employee schedules and timecards
- Monitor staffing levels
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The Workforce app streamlines key features from Time and Attendance, Staffing and Scheduling, and ShiftSelect®. Note: Available features differ based on your solution. FEATURES As an employee: • Add shifts during self-scheduling periods. • Request open shifts and trade. • View your schedule and request time off. • Clock in based on your location and get notified when there is a mismatch with your location. • View missed clocking alerts, clock in/out, sign off your timecard, and add/edit/delete clockings and calendars. As a manager: • View your employees' timecards, requests, exceptions, and contact information. • Correct a clocking or location mismatch by editing the schedule or clocking. • View missed clocking alerts and preventable overtime, approve employee clockings, calendars, and timecards, and add, edit, or delete employee clockings and calendars. • View hourly staffing levels to show situations that need immediate attention such as over or understaffing.
Screenshots
Verdict
The clearest difference is rating: Reliance Matrix at 4.6 against symplr Workforce's 2.2. Reliance Matrix also leads on review sentiment (35% vs 3%) and iOS requirement (13.0 vs 17.0). symplr Workforce's advantage is chart position (#203 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Reliance Matrix holds the better App Store score, 4.6 against 2.2. Both are backed by a comparable volume of ratings — 4K and 2.1K respectively. Written reviews point the same way: 35% of Reliance Matrix's written reviews are positive against 3% of symplr Workforce's.
Reliance Matrix ships an update every 3 weeks, symplr Workforce every 5 weeks. Both last shipped on September 22, 2026.
| Parameter | Reliance Matrix | symplr Workforce |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4K ratings) — better | 2.2 (2.1K ratings) |
| Positive reviews | 35.2% of reviews — better | 3.1% of reviews |
| Number of ratings | 4K — better | 2.1K |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #203 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 32 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Matrix Absence Management Inc | symplr software LLC |
Customer experience
Reliance Matrix
symplr Workforce
User reviews
Reliance Matrix
From 4K App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Convenient for reporting time off
- 👍 User-friendly interface
- 🚀 Helpful staff
Room to improve
- 🐛 Buggy and unreliable
- 🤯 Frustrating experience
- 🤔 Lacks important functionality
- 🤬 Poor customer service
- 🙄 Confusing and unintuitive
symplr Workforce
From 2.1K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 👍 Convenient for clocking in/out
- 🔒 Secure login options
Room to improve
- 🐛 Frequent login issues
- 🔍 Confusing schedule display
- ⏱️ Slow app performance
- 🔒 Unreliable biometrics
- 🤔 Unintuitive user interface
Bugs and requests
Reliance Matrix
Reported bugs
4 issues- Login issues and service unavailability
- Inconsistent behavior after app updates
- Problems uploading photos and documents
- Disappearing claim history and information
Requested features
4 requests- Improve document upload functionality
- Add ability to view and manage claims directly in the app
- Implement Face ID/Touch ID login
- Provide more detailed claim status information
symplr Workforce
Reported bugs
4 issues- Inconsistent clock-in/out registration
- Timecard errors and discrepancies
- Frequent app crashes and freezes
- Schedule not accurately reflecting shifts
Requested features
5 requests- Ability to view full team schedules
- Option to customize schedule display
- Improved calendar integration
- Streamlined login process
- More flexible time editing capabilities
In-app purchases
Reliance Matrix
No in-app purchases
symplr Workforce
No in-app purchases
Questions
Is Reliance Matrix free?
Is symplr Workforce free?
Which has better reviews, Reliance Matrix or symplr Workforce?
Do Reliance Matrix or symplr Workforce have ads?
Which is updated more often, Reliance Matrix or symplr Workforce?
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