Comparison

Inovalon WFM vs symplr Workforce

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Inovalon WFM

This cloud-based staff scheduling and Human Capital Management software helps healthcare organizations reduce labor costs, decrease employee turnover, and increase scheduling efficiency. It offers tools for online scheduling, managing open shifts, and ensuring appropriate staffing levels.

Highlights
  • Online staff scheduling
  • Dynamic schedule viewing
  • Patient flow oversight
  • Open shift management
  • Automated staffing level visibility
  • Rules-based schedule filling
  • Team scheduling
Read full description

The Inovalon Schedule Management application, previously known as ShiftHound, is the leader in cloud-based staff scheduling and Human Capital Management software. Healthcare organizations across the country use Inovalon Schedule Management to reduce labor costs by preventing overtime, decreasing employee turnover, and increasing scheduling efficiency, communication, and compliance to right-staffing ratios/HPPD/$PPD. Using Inovalon Schedule Management, management and employees gain back valuable time to do what they do best – provide quality care. Customers choose Inovalon Schedule Management because of its extremely simple to use interface, quick implementation time, and proven ability to deliver immediate ROI thorough cost savings, increased efficiencies, and better quality of life for their managers and staff. The Inovalon Schedule Management tools include: Online Staff Scheduling - Online point-and-click-scheduling, schedule by template for staff working set, repeatable shifts week after week, and last-minute availability. PowerScheduler - Managers can dynamically view schedules in one-week, two-week, four-week or six-week formats, with additional customizable display options related to needs, staffing levels and the entire schedule. Important decision-making information down to the employee level is displayed and can be sorted on one screen. SupervisorView - Supervisors can easily oversee patient flow and redirect and allocate resources across their organization using SupervisorView. Staffing and census for each care area is displayed on a single screen giving supervisors instant understanding of staffing and bed availability house wide. Open Shift Management - With the use of OSM, you can engage your staff in a positive way to tackle the challenge of scheduling your unit and facility together with your staff collaboratively. They request open shifts that they are qualified for and managers can approve, or decline based on important information such as overtime and seniority. xPPD/HPPD Staffing - xPPD/HPPD scheduling is simple with a tool that automates the process and gives you immediate visibility to your staffing levels (under or over the target) given any census or anticipated census for all job types on your unit. AutoScheduler - A rules-based tool that provides managers with the ability to fill holes in the schedule quickly and fairly, meeting staffing level requirements. The AutoScheduler can create balanced schedules and includes rules for shift assignment that can be defined by employee availability and seniority. TeamScheduler - Certain organizations or departments often work as teams or pods and scheduling, tracking, and managing these groups can be very difficult with spreadsheets or outdated scheduling systems. TeamScheduler alleviates the difficulty and time required to schedule teams and streamlines the day-to-day adjustments. Credentialer® - Credentialer is fully integrated with the Inovalon Schedule Management online scheduling application, and gives all concerned parties in the organization the ability to track credentials and related data for all staff members, including certifications, licenses, etc. – and includes the ability to upload documents and receive alerts for expirations. Integration Engine - Making sure that data is in sync and seamlessly shared between HR, Scheduling, and Time & Attendance systems allows your managers and staff to focus on their jobs-at-hand instead of double entering and constantly updating the same data across systems.

About

symplr Workforce

This app allows employees to manage their schedules, request time off, and clock in/out with location verification. Managers can oversee employee timecards, approve requests, and monitor staffing levels to ensure optimal workforce management.

Highlights
  • Self-scheduling and shift requests
  • Location-based clocking with alerts
  • Timecard management and approval
  • Request time off
  • View employee schedules and timecards
  • Monitor staffing levels
Features
Read full description

The Workforce app streamlines key features from Time and Attendance, Staffing and Scheduling, and ShiftSelect®. Note: Available features differ based on your solution. FEATURES As an employee: • Add shifts during self-scheduling periods. • Request open shifts and trade. • View your schedule and request time off. • Clock in based on your location and get notified when there is a mismatch with your location. • View missed clocking alerts, clock in/out, sign off your timecard, and add/edit/delete clockings and calendars. As a manager: • View your employees' timecards, requests, exceptions, and contact information. • Correct a clocking or location mismatch by editing the schedule or clocking. • View missed clocking alerts and preventable overtime, approve employee clockings, calendars, and timecards, and add, edit, or delete employee clockings and calendars. • View hourly staffing levels to show situations that need immediate attention such as over or understaffing.

Screenshots

Inovalon WFM4 screens
symplr Workforce4 screens

Verdict

The call

The clearest difference is rating: Inovalon WFM at 4.7 against symplr Workforce's 2.2. Inovalon WFM also leads on review sentiment (34% vs 3%) and ratings volume (20K vs 2.1K). symplr Workforce's advantage is monetization model (free vs paid). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Inovalon WFM holds the better App Store score, 4.7 against 2.2. That said, the two scores are not equally well evidenced: Inovalon WFM has 20K ratings behind it against 2.1K, so its average is the more settled of the two. Written reviews point the same way: 34% of Inovalon WFM's written reviews are positive against 3% of symplr Workforce's.

UpkeepUpdate frequency

Inovalon WFM ships an update every 2 months, symplr Workforce every 5 weeks. Both last shipped on September 24, 2026.

Scorecard5 real differences · 5 level
Inovalon WFM versus symplr Workforce: the parameters behind the verdict, then further details
ParameterInovalon WFMsymplr Workforce
PriceFreeFree
Rating4.7 (20K ratings) — better2.2 (2.1K ratings)
Positive reviews33.7% of reviews — better3.0% of reviews
Number of ratings20K — better2.1K
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better17.0
Further details — not scored
Size2 MB49 MB
Age rating4+4+
DeveloperShifthound, Inc.symplr software LLC

Customer experience

Inovalon WFM

All ratings20,373 ratings
Positive91.6%
Neutral3.4%
Negative5.0%
Written reviews92 reviews
Positive33.7%
Neutral8.7%
Negative57.6%

symplr Workforce

All ratings2,063 ratings
Positive25.6%
Neutral7.2%
Negative67.2%
Written reviews264 reviews
Positive3.0%
Neutral4.9%
Negative92.0%

User reviews

Inovalon WFM

From 20K App Store ratings

What we love

  • 🚀 Helpful app
  • 👍 Convenient schedule access
  • 👍 Shift swapping feature

Room to improve

  • 🐛 Frequent crashes and loading issues
  • 🐛 Unreliable performance
  • 👎 Lack of communication about schedule changes

symplr Workforce

From 2.1K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 👍 Convenient for clocking in/out
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent login issues
  • 🔍 Confusing schedule display
  • ⏱️ Slow app performance
  • 🔒 Unreliable biometrics
  • 🤔 Unintuitive user interface

Bugs and requests

Inovalon WFM

Reported bugs

3 issues
  • App not loading or freezing
  • Issues after iOS 14 update
  • Inconsistent behavior (cleared vs approved shifts)

Requested features

3 requests
  • Virtual schedule on computer
  • Notification for schedule changes
  • Ability to contact support

symplr Workforce

Reported bugs

4 issues
  • Inconsistent clock-in/out registration
  • Timecard errors and discrepancies
  • Frequent app crashes and freezes
  • Schedule not accurately reflecting shifts

Requested features

5 requests
  • Ability to view full team schedules
  • Option to customize schedule display
  • Improved calendar integration
  • Streamlined login process
  • More flexible time editing capabilities

In-app purchases

None

Inovalon WFM

No in-app purchases

None

symplr Workforce

No in-app purchases

Questions

Is Inovalon WFM free?
Inovalon WFM is free to download, with no in-app purchases.
Is symplr Workforce free?
symplr Workforce is free to download, with no in-app purchases.
Which has better reviews, Inovalon WFM or symplr Workforce?
Inovalon WFM is rated higher. Inovalon WFM averages 4.7 out of 5 from 20K ratings, while symplr Workforce averages 2.2 from 2.1K ratings.
Do Inovalon WFM or symplr Workforce have ads?
Neither Inovalon WFM nor symplr Workforce shows ads.
Which is updated more often, Inovalon WFM or symplr Workforce?
Inovalon WFM ships an update every 2 months, and symplr Workforce every 5 weeks. Most recently, Inovalon WFM was updated on September 24, 2026 and symplr Workforce on September 24, 2026.

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