Worst scheduling app ever
So many issues: 1) timed out of the app in a few minutes so constantly having to log back in. 2) can’t see the schedule in the past. 3) can’t approve or deny PTO on the app. 4) can’t make schedule changes on the app.
Face ID
Unable to use Face ID. Need to enter long email address twice to log in. Sent an email through the app asking for assistance and never heard back.
RN
I wish an option to import to our phone calendar (iPhone, google) existed). In the past this was an option. Please bring it back.
Terrible
I have to enter my email address twice plus password. Even though I click remember login and use Face ID, I have to re-sign in EVERY SINGLE TIME I open the app. Not user friendly at all!
Can’t log in
The app randomly no longer let me log in, stating invalid credentials. I’ll go through the process of attempting to long in again, go to the Duo Mobile app to verify, states I am all set and logging in, to then go back the initial log in page stating “invalid credentials”.
Sign in
Takes way too long to sign in and have to enter the email twice …..
Worst Clocking app I’ve ever used
Barely works half the time or it takes 5 mins to log into the app
Terrible
It just took me 8 minutes to punch in! I hate symplr!!! Garbage app!
Annoying
Always makes you enter your credentials every log ins, Face log ins not working.
Sign in
Biometric sign in never works. Nothing but issue after issue when using it
Time clock
It’s takes a long time to clock in why ask my email 2 times
Waste of time
Takes very long to clock in and clock out. Biometrics do not work at all.
Frustrating!!!
SOOOO FRUSTRATING SIGNING IN!!! I can’t with this app! It takes me about 10 min to FINALLY get into the app version! It keeps taking me to the website version and I can’t put in my schedule in or see it. Or it keeps taking me back to sign in! UUUUUUUUUGH!!!!CAN YOU GUYS PLEASE FIX THIS!
“Stay logged in” still doesn’t work
The latest update in May of 2026 still did not fix the issue of remembering my login credentials, forcing me to enter my email address twice, enter a password, and go through the Duo Mobile app every single time to punch in and out.
Horrible
Face ID doesn’t work. This app is not user-friendly at all and is horrendous to deal with! There is always some type of issue. It’s so confusing to try to adjust clockings. I’m going to ask my company to switch to a new platform if symplr does not change their ways!
Just a blank screen
Never works, just there on my phone.
Please fix!!!!
Face ID does not work, please correct this!!!! Very annoying to have to login with email and password for every transaction.
Needs work
The functionality of the app is OK. The problem is you have to manually login every time. Face ID used to work. This could be an improvement to make it work again.
Pto
PTO should not appear as scheduled work time
Defective app
Doesn’t work…
