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Reliance Matrix

Reliance Matrix

Absence solution for employees

4K ratings
282 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 7, 2011
  • December 5, 2025

Features

Developer

Matrix Absence Management Inc
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🔄6+ apps
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❓5 answered
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📦w/o updates
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About

Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.

✓File new claims
✓View claim details
✓Report intermittent absences
✓Upload and download documents
✓Digitally sign documents
✓View claim text messages
✓Complete surveys
Show original description

What users say

Summarized from real user reviews of Reliance Matrix. Based on 4K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Easy to use
  • 💡Convenient for reporting time off
  • 👍User-friendly interface
  • 🚀Helpful staff

Negative things

  • 🐛Buggy and unreliable
  • 🤯Frustrating experience
  • 🤔Lacks important functionality
  • 🤬Poor customer service
  • 🙄Confusing and unintuitive
See all reviews

What's New in Reliance Matrix

8.2.0

December 5, 2025

This update includes performance improvements, bug fixes and enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Sheila Garcia

The last ones i submitted before 81/26 just says closed but did not send anything or what’s the specific status.
Jamie Know howJamie Know how

Not bad!

Not to bad-they should have something for you to connect with your My chart.
Walk-StarWalk-Star

Benefits available

Doesn’t reflect benefits remaining
DD'sGrouponDD'sGroupon

Need improvement

Need improvement for communication with examiner. You can’t download to print document for doctor, not even in the website. Prefer mailing method.
BaubantBaubant

The tour prompt will not go away

While it’s simple to report time off, every time you open the app it wants to take you on a tour even if you have already completed it. I have completed it more than once in an effort to have it not prompt again but that did not work. The app continues to prompt for the tour.
SLC10000SLC10000
See 277 more reviews

User experience

🐞

Reported Bugs

4 issues

Login issues and service unavailability

Bug

Inconsistent behavior after app updates

Bug

Problems uploading photos and documents

Bug

Disappearing claim history and information

Bug
✨

Requested Features

4 requests

Improve document upload functionality

Feature

Add ability to view and manage claims directly in the app

Feature

Implement Face ID/Touch ID login

Feature

Provide more detailed claim status information

Feature

FAQ

What does the Reliance Matrix app do?

The Reliance Matrix app is designed to help employees manage their time away from work. It allows users to initiate and view absence claims, report different types of absences, and handle related documentation digitally.

What are the key features of the Reliance Matrix app?

Key features include the ability to file new claims, view detailed information about existing claims, report intermittent absences, upload and download necessary documents, digitally sign forms, view text messages related to claims, and complete feedback surveys.

Is the Reliance Matrix app free to use?

Based on the provided information, the app is free to use. It is exclusively for the use of Reliance Matrix clients and their employees, suggesting it's a service provided as part of their benefits.

What kind of absences can I report with this app?

You can initiate new claims for absences and also report intermittent absences promptly through the app. This ensures accurate and timely updates to your absence records.

Can I manage documents and signatures through the app?

Yes, the app allows you to upload necessary documents directly and download important files, letters, and forms. It also streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork.