I just love this brand.
It all started with the Aton m car seat and the balios stroller. We ended up buying the cot/bassinet for the stroller. Once our first born was too big for his car seat we upgraded that to the sirona s gold. The joy on not only us parents face but my sons face as well said it all. But when word of our second being on the way came we immediately made arrangements to upgrade for our gazelle double stroller along with the second seat. And also made an immediate purchase of a second sirona s gold car seat for my daughter because of how pleased everyone has been so far. When it comes to the kids safety and comfort cybex I feel is the best bang for your buck.
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Needs improvement
I used to like this app when I first got my babies 360, up until the company of this app renamed it and switched to CYBEX, it’s been TERRIBLE. I can’t remember the name of the one before, but the app is constantly going off, implying that it is connected when the baby has already been in the seat for a few minutes. I have two of these seats so it’s 2x as bad. I can’t enjoy a drive because it constantly and randomly will make a loud noise and scare us while driving
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Response from developer
Hello, thanks for your feedback. Please, contact us on support@sensorsafeapp.com, we will be happy to assist you. Thanks!
Not working
The app right now alerts me that my baby is still in the car even with the sensor unbuckled and her with me wherever we’re headed. Apparently I need to contact someone about it and see if there’s some fox for my “type of phone” but I’m currently really wishing I hadn’t paid extra for this currently obnoxious, unhelpful feature.
Also, I have none of my family added as additional alerts. The “we tried to alert your family but your basically have none” notification is definitely not the type of a thing a single parent wants to see and seems a little tone deaf.
In general, I’m disappointed with a very expensive car seat feature. If I had known I would be regretting sensorsafe 48 hours in, I would’ve saved myself $100 with another seat that she would be just as happy with.
Also, I have none of my family added as additional alerts. The “we tried to alert your family but your basically have none” notification is definitely not the type of a thing a single parent wants to see and seems a little tone deaf.
In general, I’m disappointed with a very expensive car seat feature. If I had known I would be regretting sensorsafe 48 hours in, I would’ve saved myself $100 with another seat that she would be just as happy with.
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Response from developer
Hello, thanks for your feedback and I'm sorry you are experiencing some troubles with the SensorSafe. Please, contact us on support@sensorsafeapp.com, we will be happy to assist you to solve that. Thanks!
Temperature alert
The biggest problem I have with this app is the constant high temperature alerts. I actually find myself keeping the app closed because of the frequency of the alerts. The alert has no bearing on the outside air or the car’s ambient temperature. I can not find any information on how to correct or recalibrate this.
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Extremely annoying
I appreciate the idea behind the app but it CONSTANTLY goes off saying “child in vehicle” when I am with him (with 6 inches) and even after he’s been removed from his car seat and the buckle is no longer engaged. Using the Stop feature doesn’t work.
Response from developer
Hello, thanks for your feedback. Please, contact us on support@sensorsafeapp.com, we will be happy to assist you. Thanks!
Obnoxious
As a first time parent, I thought this would be super useful and prevent me from accidentally leaving my child in the car. Boy was I wrong! Instead it just aggravates me beyond belief. It is too dumb to actually be useful. We went to the zoo and connected the car seat to our stroller, every time my wife was more than 5 feet away from me with the stroller, a robot voice would yell that my baby was left in the car. You can tell the app to snooze, but 90 seconds later it will yell at you again. I disconnected the seat and I’m deleting the app.
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Response from developer
Hello, thanks for your feedback and I'm sorry you are experiencing some troubles with the app. Please, contact us on support@sensorsafeapp.com, we will be happy to assist you to solve that. Thanks!
Happy
I enjoy this app thoroughly and how it lets me know when it’s been over 2 hours and to give my little one a break. I would really enjoy if the app would include a timer starting once you buckle your little in, letting you know their total time strapped in seat. Otherwise I love the concept and purpose of this app!
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Wow
I am so excited to start using this product for my little man. Has all the safety features I need, want and even more. A must have!! I believe this device safes life’s! Not only from a crash perspective but for those parents who got distracted and left their babies in the car. I was trying to invent something myself when I came upon this. You MUST see all the features it has and understand how amazing this is. Excellent!!
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SensorSafe buckle
The sensor plate buckle is terrible!!! It’s not child safe. My 16 month child is able to unbuckle it. I constantly have to stop and buckle him back in. The notification part is great but the buckle technically is crap.
Love it
Great application, Love it.
IMPOSIBLE TO USE!
The app just REFUSES to connect to the car seat. I have replaced the batteries twice, is definitely not that. And have followed all steps, it does NOT work.
Sensor Cybex
Hello the best give you temperature tell you if the baby is hot or cold and more
So. Many. Glitches
The only good thing about this is that it shows the temperature of the car. My husband and I both have the app, so if he gets out of the car and I’m still in the car we shouldn’t be getting 10 critical notifications that my husband got out of the car. And then he got back in the car and was driving and got multiple notifications that our child was alone in the car. It’s a nice thought, but when it comes down to it it’s a hazard with the glitches.
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Response from developer
Hello, thanks for your feedback. Currently the device supports only one connection at a time, so when the user that is connected to the device leaves the car, it triggers the child still in car notification that you can always acknowledge or even snooze for a few minutes. If you have more questions, please contact us on support@sensorsafeapp.com. Thanks!
Burning battery like crazy
App asks to enable location service and Bluetooth, which I did. Then my battery life halved after fully charged, iphone is so hot all the time with this app installed. Uninstalled this app and everything is back to normal. The developers could have done better job with battery usage.
Response from developer
Hello, thanks for your feedback and I'm sorry you are experiencing some troubles with the SensorSafe. Please, contact us on support@sensorsafeapp.com, we will be happy to assist you to solve that. Thanks!
This app is junk
I get false child in car notifications every single time I take baby out of car. It’s extremely frustrating and I wish my car seat didn’t come with this. The fact that this app has more than one star leads me to believe the reviews are fake. Hate this app, hate the tech. Fire everyone.
Response from developer
Hello, thanks for your feedback and I'm sorry you are experiencing some troubles with the SensorSafe. Please, contact us on support@sensorsafeapp.com, we will be happy to assist you to solve that. Thanks!
Great idea; not so great product.
Non-stop alerts every 15 seconds announcing that my child is left in the car while out in public or at home when my child is definitely not in the vehicle. Doesn’t matter if the clips are connected, car is off/on, etc. And there’s no way to stop the alerts.
Response from developer
Hello, thanks for your feedback. Please, contact us on support@sensorsafeapp.com and specify on which device and OS this problem occurs. We will be happy to assist you. Thanks!
Car seat
This app is amazing
Logs me out
Why is the app signing me out? Then when I login it asks if I want to Create a New Family or Join an Existing One.
What a headache.
What a headache.
Worth every penny
I
No notification throttling on sensor reconnects and notifications
The app loses connectivity with the sensor, rediscovers it, determines that its closed - child is in the car with his mother - but that I’m far from it, then sends me a critical notification requesting that I acknowledge. I do. Then the cycle repeats. The app loses connectivity with the sensor, rediscovers it, … sends me a critical notification.
I must have received ~ 20 critical notifications while waiting in line at the coffee shop.
I understand that the product needs to send me a critical notification if it determines that I’ve left the child in the car. I don’t understand why a) the product constantly loses connectivity with its sensor and b) why the engineers that built the app didn’t put in place some checks & balances to detect this cycle and throttle notifications.
I can’t use this product or recommend it to others if it’s constantly sending me critical alerts. I may be ok with acknowledging 1 critical alert when I knowingly leave the child with an adult in the car. I am not ok with the behavior I just experienced.
Please describe in your app release notes once this is fixed. At that time I may try the product again.
P.S. We installed into a Jaguar 2016 XF the SensorSafe system. It came with our Cybex Cloud Q car seat. I use an iPhone 12 Pro Max, with both iOS and the app up-to-date. The app has all of the permissions it has requested. There is an iWatch 6 paired to the phone, also over Bluetooth.
I must have received ~ 20 critical notifications while waiting in line at the coffee shop.
I understand that the product needs to send me a critical notification if it determines that I’ve left the child in the car. I don’t understand why a) the product constantly loses connectivity with its sensor and b) why the engineers that built the app didn’t put in place some checks & balances to detect this cycle and throttle notifications.
I can’t use this product or recommend it to others if it’s constantly sending me critical alerts. I may be ok with acknowledging 1 critical alert when I knowingly leave the child with an adult in the car. I am not ok with the behavior I just experienced.
Please describe in your app release notes once this is fixed. At that time I may try the product again.
P.S. We installed into a Jaguar 2016 XF the SensorSafe system. It came with our Cybex Cloud Q car seat. I use an iPhone 12 Pro Max, with both iOS and the app up-to-date. The app has all of the permissions it has requested. There is an iWatch 6 paired to the phone, also over Bluetooth.
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