No partial refund
These guys care nothing about cycling just your money
Response from developer
Hi there! Thank you for taking the time to leave us feedback and we are sorry to hear that you had an issue with our app. Unfortunately, due to the nature of the app, we do ask that our customers inform us about any issues they might be experiencing, for us to be able to fix them or issue a full refund. If we do not receive reasons for cancellation, we extend the subscription further. If you have any other questions or concerns feel free to drop us an email at hello@joggo.run. Warm regards, Cycling Diet Team
Not worth the money
In addition, the day you hit cancel is the day your account gets billed.
Overall experience: I guess I’ve spent $60 on dumber things so it’s done. Moving on. Stay away.
Just recipes, nothing else. Buy a book instead.
Very Scammy, Don’t Trust
The training plans are also simply a few warm-ups and cool down exercises with a description like “easy ride” with a target heart rate range.
Finally even if you cancel immediately. I signed up and saw it was a joke, emailed to cancel and request a refund on less than 4- hours ( it took a couple hours for the plan to be available). Their are refusing to refund my money.
Clearly they know this product is inferior so they do not provide samples or trial. Once you have signup you can cancel anytime but no refund!
Subscribe to something else, anything else. TrainerRoad is a much better product with real training.
Response from developer
Hello, Thank you for your review. We are sorry you had a frustrating experience and appreciate your bringing this to our attention. Your feedback helps us improve, and we are looking into this issue and hope to resolve it promptly and accurately. Best regards, Cycling Diet Team
Poor app design
Response from developer
Hello! Thank you for your honest review. We’re sorry your experience did not match your expectations. It was an uncommon instance, and we are here to fix any concerning issues. If you have any other suggestions or you need assistance, please, do not hesitate to contact us via email at hello@cycling.diet. Kindly, Cycling Diet Team
Rip off
App would not work for me and denied refund
Awesome app 🚴♂️
Response from developer
Hey Jake, Thank you so much for visiting us and giving us your 5-stars! We are thrilled to hear you're enjoying the app, and we are looking forward to hearing more about how you're doing. We'd be so glad to have you in our community group for the CyclingDiet crew and hear from you there; if you're not a part of it yet, please find us at: https://www.facebook.com/groups/cyclingdietcommunity. Warm Wishes, Cycling Diet Team
Great Fitness App!
Response from developer
Hello there! We appreciate you taking the time out to share your experience with us. Glad you've found our app useful! If there is anything we can do for you, just let us know at hello@cycling.diet. Warm regards, Cycling Diet Team
Love it!
Response from developer
Hello there! Thank you for sharing this, glad you find it useful! If you have any other feedback or suggestions please contact us at hello@cycling.diet. We would love to hear from you! Kindly, Cycling Diet Team
Great quality
Response from developer
Hey there! Thank you so much for your feedback, it helps us improve! Glad, you're enjoying the app! If you have any questions or need assistance at any time, please, contact us via email at hello@cycling.diet. Kindly, Cycling Diet Team
Stay away if you don’t completely understand product
Response from developer
Hello there! We appreciate you taking the time to share your concerns. Unfortunately, we were not able to locate your user in our database to contact you and discuss your situation, therefore, we would kindly ask you to contact us via email at hello@cycling.diet. We are looking forward to hearing from you, Cycling Diet Team
Crashes too often
Response from developer
Hello! Thank you for leaving your feedback and bringing this to our attention. Unfortunately, we are unable to locate you in our system as you haven’t provided us with your contact details. We would like to kindly ask you to contact us via email at hello@cycling.diet, so we could investigate the problem, make the required fixes and find the best solution, so you could enjoy your Cycling.Diet program. Looking forward to hearing from you, Cycling Diet team
Good app
Response from developer
Hello! Thank you for the review! We're pleased to know that your experience with us is a good one. Good luck keeping up with your 2022 goals! Kindly, Cycling Diet Team
Not off to a good start
Response from developer
Hello! Thank you for bringing this to our attention. Unfortunately, as we were not able to locate your user in our database, we would highly appreciate it if you could contact our customer care specialists via email at hello@cycling.diet, where they will be able to investigate the problem and make the required fixes! Looking forward to hearing from you, Cycling Diet team
This app is amazing
Not very dynamic
Response from developer
Hello there! Thanks for taking the time to bring this to our attention, we will put your feedback to good use. We are working on further improvements of the app at the moment, and the new updates will provide you with more flexibility very soon. If you're experiencing issues with starting weight and goal, please, contact our customer care specialists via email at hello@cycling.diet, where they will be able to investigate the problem and make the required fixes! As we are not able to locate your user via the information you have provided here, we kindly ask you to contact us via email, so we could continue the conversation and find the best solution, so you could enjoy your Cycling Diet program. Looking forward to hearing from you, CyclingDiet Team
Excellent
Works well
Response from developer
Hello there! Thank you very much for your insights and the feedback! It has a huge value to us. If there is anything we can do for you, just let us know at hello@cycling.diet! Best wishes, Cycling Diet Team
