Low functionality and time is way off
I want to set sleep mode but despite both the pump and my phone having the correct time, the app is 6-8 hours off. The sleep start time and duration don’t seem to be editable in the app either. In fact the app can do very little indeed.
Broken - can’t login
I set up account- but cannot log on
Really bad app
Echoing comments from others. Spent 30 mins in endless loops of failed partial connections. It is just an awful set-up so zero idea if it would actually prove useful. What a shame given it aims to help do some good on energy consumption
Broken Login
Developer has forgotten password verification token set to expire at 5 minutes. Unfortunately, the email service they are using to send out the verification emails takes longer than 5 minutes to get the email out, so you can never reset your password. And if you don’t verify your new account within 30 minutes, it doesn’t let you login, but it also won’t let you recreate the account because it still has it in the database because they created the account credentials too early in the login flow.
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Worst app experience ever!
As the previous review states the app is set in UTC time with no way to change it to my local time. Correspondence with the developers have gotten me nowhere. There also is no way to reset the pump to start with fresh days.
The app also has bugs with the UI.
The app also has bugs with the UI.
Terrible
The app is really bad. It is super difficult to connect it to the pump, and when it is eventually connected it never works. Continued ‘failed’ and contact customer support. When it is finally connected it shows me nothing useful at all with the pump. Also - there is a second app. Seems a bit better but again it is not seamless or always connected. The eco system needs a total overhaul. One app that does everything and more importantly works properly….
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Simply doesn't work...at all
I don't know where to begin, it just doesn't work. You can't even rename an Install, it fails at the simplest of things like connecting to WiFi, now have two installs, can't delete one so no dashboard, registration doesn't work, etc. It needs someone to actually fix it, not just patch it.
So bad!
Setup account, verified email, still won’t let me in! Wrong email or password over and over again. Someone needs to really take this app and start from scratch.
Zero Functionality
Appears to login but after that everything is stagnant and unusable or unresponsive. No real time data. Nada.
Start over!
Start over!
No longer functional.
Update after developer response: That is simply not true. None of the features in the app are tappable nor functioning. I even deleted and redownloaded. This is rather ignorant of you and I would hope you are testing adequately. Seems like you’re not.
Initial review:
Please get a developer to fix this. Can’t enable things like power shower / sleep mode anymore. The buttons appear inactive. Unacceptable!!
Initial review:
Please get a developer to fix this. Can’t enable things like power shower / sleep mode anymore. The buttons appear inactive. Unacceptable!!
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1 Star - Completely useless app
This app just doesn’t work! My DAB Easybox Mini 3 is now stuck with a sleep mode time that I can no longer adjust. As a result, the pump only operates after my usual shower time, making it completely unusable. Who developed this!? Terrible experience—fix this ASAP!
No longer functional.
Please get a developer to fix this. Can’t enable things like power shower / sleep mode anymore. The buttons appear inactive. Unacceptable!!
Response from developer
Thank you for taking the time to leave your review Dennis. We are sorry to hear you had a negative experience, but we are here to help! We can confirm the comfort functions are working correctly in DAB live! APP as well as on the web portal. We would like to invite you to get in touch with us, so we can look for a solution for your issue. Feel free to contact us at https://internetofpumps.com/private-users/#contacts. We look forward to hearing from you!
You’ve broken power shower
The latest release has broken the power shower. We’ve been using the app for the power shower for the past 1.5 years, but yesterday’s release has broken it. App is now useless (and no power shower) until you get this fixed!
Real-time information isn’t provided in real time and no support whatsoever
More info - still one star rating:
The screenshots shown in the App Store don’t match the screens in the actual app. And it appears the times on the dashboard are in UTC time and not local times with no way to change it.
And tech support/sales support NEVER responds to questions or comments.
Don’t create an app for public consumption if you can’t provide support.
Initial one-star review:
We just spent a lot of money getting a DAB mini 3 installed replacing a simple jet pump and pressure tank setup that had worked for years. Not the pump cycles quite often and when you look at the “real-time” data it never refreshes or updates unless you exit the app and restart it. Additionally, we sent a few support questions via the support resources and have heard nothing back. Very disappointing.
We will continue to work with our local plumber to get this working or get a different solution installed. I would not currently recommend DAB pumps to anyone.
The screenshots shown in the App Store don’t match the screens in the actual app. And it appears the times on the dashboard are in UTC time and not local times with no way to change it.
And tech support/sales support NEVER responds to questions or comments.
Don’t create an app for public consumption if you can’t provide support.
Initial one-star review:
We just spent a lot of money getting a DAB mini 3 installed replacing a simple jet pump and pressure tank setup that had worked for years. Not the pump cycles quite often and when you look at the “real-time” data it never refreshes or updates unless you exit the app and restart it. Additionally, we sent a few support questions via the support resources and have heard nothing back. Very disappointing.
We will continue to work with our local plumber to get this working or get a different solution installed. I would not currently recommend DAB pumps to anyone.
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Real-time information isn’t provided in real time and no support whatsoever
We just spent a lot of money getting a DAB mini 3 installed replacing a simple jet pump and pressure tank setup that had worked for years. Not the pump cycles quite often and when you look at the “real-time” data it never refreshes or updates unless you exit the app and restart it. Additionally, we sent a few support questions via the support resources and have heard nothing back. Very disappointing.
We will continue to work with our local plumber to get this working or get a different solution installed. I would not currently recommend DAB pumps to anyone.
We will continue to work with our local plumber to get this working or get a different solution installed. I would not currently recommend DAB pumps to anyone.
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Buggy app
I’ve an Esybox Mni and am finding the app of limited value and quite buggy. The pump is surprisingly noisy and there seems to be no way of changing the time displayed - which is an hour wrong. It also overrides the times I try to put the pump into its quieter sleep mode for no apparent reason.
App not working!!!!
After the latest update Dab Live no longer working. I go through the setup process to connect to the pump. After connecting pump to WiFi and assigning a name the app says Oops an error has occurred. Please fix!!!!! I can no longer use the power shower feature since the app fails before completing pairing.
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App works fine, but isn’t very useful
App connected without any problem to our new DAB Esybox Mini3, however aside from looking at data, setting night time mode or a ‘powerful shower’ there’s nothing you can use the app for to adjust what matters.
Why can’t I use this app to adjust SP and RP, even give me a video tutorial on some of the basic adjustments, and setting expansion tank pressure? In this sense the app is useless.
Why can’t I use this app to adjust SP and RP, even give me a video tutorial on some of the basic adjustments, and setting expansion tank pressure? In this sense the app is useless.
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Updated App contains bugs
Real Time Data provides false reading on Current. Seems to indicate total power consumption since installation rather than current draw.
Current Day usage (water and power) not indicated
Disappointed. The pump is awesome and the app has huge potential for excellent data display and pump operability/functionality, but the app is just not up to the job
Current Day usage (water and power) not indicated
Disappointed. The pump is awesome and the app has huge potential for excellent data display and pump operability/functionality, but the app is just not up to the job
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App has serious bugs
Fix your app, can’t login after creating account!!
