No circ pump operation
For whatever reason, you cannot manually engage the circ pump through the app. Not sure what good the app is for except some statistical purposes. There is even a stat for how many times the Hot Button was used. WHAT HOT BUTTON? You don’t let us activate a hot button. No, this app needs some serious revamping.
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So Much Potential
The app is good and what it does but there is so much more that could be built it. Instead of just scheduling the circulate pump, why not have a way to schedule different outflow temperatures as well. Morning may desire higher for showers and middle of the day less. I know it is only heating up a small volume of water at a time for the circulation pump but if it is going to run all day why not have a 100 degrees during the day and then when home is occupied it could be 120+ as desired.
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Not user friendly
Outside of being able to set your DHW set temp from your phone, the app is useless. Yes, it shows usage rates, but in measurements that are hard to understand. I’ve had a few error codes come through on a notification, but you can’t find what the error was within the app.
Terrible app terrible support
The only thing worse than the app which won’t connect my NaviLink lite to my network and keeps dropping is the app which is undocumented. No one in support knows anything about it in the US. I got in touch with the developers in Korea and they couldn’t really help either. The product barely works then regularly disconnects itself from my Asus wifi network and needs to be setup each time it’s really a bad wifi products and issue and hasn’t gotten any better after a year now
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UX could be better
The user interface is quite ordinary. Could be much better. It was also a big hassle to connect the app to the HPWH.





