Could do more
Can not directly turn on the recirculator. Probably because it would replace the awkward red button.
Frustrating set-up
It took way too long trying to connect the app to a Navien heat pump water heater. I tried more than 10 times over a few hours trying to get it to work. The first time was a bad because the heat pump was running when the instructions told me to turn off the water heater. The heat pump slammed off and when it restarted it sounded bad. The setup/shut down should protect the heat pump. IRONICALLY after we finally got connected the firmware update included a heat pump protection update.
The set-up issues: the app's instructions do not align with the water heater's set-up instructions. There's 2 different goals. The water heater wants to connect to wi-fi. The app wants to connect to the water heater's bluetooth. The app does not initially show any wi-fi networks, the app does not show a Navien bluetooth object, the water heater just sits there. Somehow after the +10th try the water heater said it had wi-fi and the app let you set the rest up.
As far as the app: it's fine and shows more than I expected like heat pump and electric element kWh used, hours used for each. What it does NOT show is current tank temperatures which the water heater's screen does show. The water heater shows a good amount of info. (The water heater's buttons should be backlit with a screen that has better viewing angles). The app should mirror the water heater info. Schedules are very easy to set up in the app. As is switching modes. It seems like there's no delay between the app and water heater and the update felt instantaneous.
The set-up issues: the app's instructions do not align with the water heater's set-up instructions. There's 2 different goals. The water heater wants to connect to wi-fi. The app wants to connect to the water heater's bluetooth. The app does not initially show any wi-fi networks, the app does not show a Navien bluetooth object, the water heater just sits there. Somehow after the +10th try the water heater said it had wi-fi and the app let you set the rest up.
As far as the app: it's fine and shows more than I expected like heat pump and electric element kWh used, hours used for each. What it does NOT show is current tank temperatures which the water heater's screen does show. The water heater shows a good amount of info. (The water heater's buttons should be backlit with a screen that has better viewing angles). The app should mirror the water heater info. Schedules are very easy to set up in the app. As is switching modes. It seems like there's no delay between the app and water heater and the update felt instantaneous.
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Social Security number collected????!
I don’t like reading privacy documents. This one says they may collect social security numbers!
Has potential but not very useful as is
The app just lets you see the temp and usage of the heater. It could have a lot of potential if it used your phone location and usage to predict when recirculating is needed similar to a thermostat app like ecobee .
Exceptional
Love the schedule
