NaviLink

NaviLink

by KD Navien

961 ratings
141 reviews
Free

Details

Released
February 9, 2016
Updated
October 27, 2026

Features

NaviLink screenshot #1 for iPhone
NaviLink screenshot #2 for iPhone
NaviLink screenshot #3 for iPhone
NaviLink screenshot #4 for iPhone
NaviLink screenshot #5 for iPhone
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About

This app unifies home comfort device management for homeowners and installers. It allows users to monitor device status, track energy usage, and control systems remotely. Professionals can efficiently manage and troubleshoot customer devices through a single platform.

✓Unified home comfort control
✓Remote device monitoring
✓Energy usage tracking
✓Customizable scheduling
✓Installer device management
✓Map-based device location
✓Error-based troubleshooting
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What's New in NaviLink

2.05.01

October 27, 2026

- Improved overall app performance and reliability.

User reviews

App is crashing since update

App is crashing on Apple after update. It won’t open. Tried reinstalling and phone restart.

Last Update Defective

I’ve had my Navien boiler for about 3 months now, and I LOVED having visibility into how hard it was firing, how much gas it used, the supply & return temps, etc. However, immediately after this last update 4 days ago - the app now immediately crashes and provides ZERO functionality whatsoever. I’ve reached out to support with no success, so a review it is. PLEASE FIX IT.
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iPhone Duo Bug/ Recirculating Schedules

The app won’t open on the iPhone Duo (immediately crashes and closes out), despite deleting the app and reinstalling it. Works fine on my older iPhone 13, and the iPhone 17 Pro Max I just traded in. Also, I really wish Navien would allow schedules to be set AND a hot button feature with in the app to co-exist. There are a few small windows of time each day that I KNOW I’ll need hot water, but also several random times in between scheduled windows that I need hot water (i.e., washing my hands after using the restroom). Seems like a waste of energy to set a longer schedule throughout the day/evening to cover time I “might” need hot water for 30 seconds.
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Newest update crashes as soon as you open the app

As soon as you open the app it crashes and closes. Was working perfectly fine before the newest update yesterday. No way to contact the developer. Please fix ASAP

No circ pump operation

For whatever reason, you cannot manually engage the circ pump through the app. Not sure what good the app is for except some statistical purposes. There is even a stat for how many times the Hot Button was used. WHAT HOT BUTTON? You don’t let us activate a hot button. No, this app needs some serious revamping.
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Developer apps

FAQ

What does NaviLink do?

NaviLink is a unified platform designed to simplify home comfort management. It connects various home comfort devices like boilers, water heaters, HVAC systems, and water treatment units into a single, intuitive interface for homeowners. For installers, it provides tools to efficiently monitor and manage all registered customer devices.

What are the key features for homeowners?

Homeowners can monitor the real-time status of all connected devices, track their energy usage across different systems, and control settings like temperature and operating modes remotely. The app also allows for setting up schedules to automate comfort and optimize efficiency.

How does NaviLink benefit installers?

Installers can efficiently monitor the operational conditions of customer devices to ensure proactive service. The platform offers map-based management to locate installed devices and error-based search to identify units with faults, streamlining troubleshooting and field operations.

Is NaviLink compatible with all home comfort devices?

The app connects a 'wide range' of home comfort devices, including boilers, water heaters, HVAC systems, and water treatment units. Specific compatibility may depend on the model and whether it supports integration with the NaviLink platform.

Is NaviLink free to use?

Based on the provided information, the application is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting a free monetization model.