Not user friendly
Outside of being able to set your DHW set temp from your phone, the app is useless. Yes, it shows usage rates, but in measurements that are hard to understand. I’ve had a few error codes come through on a notification, but you can’t find what the error was within the app.
Terrible app terrible support
The only thing worse than the app which won’t connect my NaviLink lite to my network and keeps dropping is the app which is undocumented. No one in support knows anything about it in the US. I got in touch with the developers in Korea and they couldn’t really help either. The product barely works then regularly disconnects itself from my Asus wifi network and needs to be setup each time it’s really a bad wifi products and issue and hasn’t gotten any better after a year now
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UX could be better
The user interface is quite ordinary. Could be much better. It was also a big hassle to connect the app to the HPWH.
Unimpressed
Doesn’t do basic things easy. Trying to add a user and I continue to get errors. Can’t even add my spouse to have use the app. Schedule is weak. One schedule. There should be an option to create an “away”schedule or alter a schedule for when you’re not going to be home. While using the app, I am constantly having to restart the app because of connectivity issues.
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Actual trash
Don’t waste your time
