NaviLink

NaviLink

by KD Navien

858 ratings
136 reviews
Free

Details

Released
February 9, 2016
Updated
October 5, 2026

Features

NaviLink screenshot #1 for iPhone
NaviLink screenshot #2 for iPhone
NaviLink screenshot #3 for iPhone
NaviLink screenshot #4 for iPhone
NaviLink screenshot #5 for iPhone
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About

This app unifies home comfort device management for homeowners and installers. It allows users to monitor device status, track energy usage, and control systems remotely. Professionals can efficiently manage and troubleshoot customer devices through a single platform.

✓Unified home comfort control
✓Remote device monitoring
✓Energy usage tracking
✓Customizable scheduling
✓Installer device management
✓Map-based device location
✓Error-based troubleshooting
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What's New in NaviLink

2.04.00

October 5, 2026

[What's New] - NCB700 New product added

User reviews

No circ pump operation

For whatever reason, you cannot manually engage the circ pump through the app. Not sure what good the app is for except some statistical purposes. There is even a stat for how many times the Hot Button was used. WHAT HOT BUTTON? You don’t let us activate a hot button. No, this app needs some serious revamping.
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So Much Potential

The app is good and what it does but there is so much more that could be built it. Instead of just scheduling the circulate pump, why not have a way to schedule different outflow temperatures as well. Morning may desire higher for showers and middle of the day less. I know it is only heating up a small volume of water at a time for the circulation pump but if it is going to run all day why not have a 100 degrees during the day and then when home is occupied it could be 120+ as desired.
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Not user friendly

Outside of being able to set your DHW set temp from your phone, the app is useless. Yes, it shows usage rates, but in measurements that are hard to understand. I’ve had a few error codes come through on a notification, but you can’t find what the error was within the app.

Terrible app terrible support

The only thing worse than the app which won’t connect my NaviLink lite to my network and keeps dropping is the app which is undocumented. No one in support knows anything about it in the US. I got in touch with the developers in Korea and they couldn’t really help either. The product barely works then regularly disconnects itself from my Asus wifi network and needs to be setup each time it’s really a bad wifi products and issue and hasn’t gotten any better after a year now
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UX could be better

The user interface is quite ordinary. Could be much better. It was also a big hassle to connect the app to the HPWH.

Developer apps

FAQ

What does NaviLink do?

NaviLink is a unified platform designed to simplify home comfort management. It connects various home comfort devices like boilers, water heaters, HVAC systems, and water treatment units into a single, intuitive interface for homeowners. For installers, it provides tools to efficiently monitor and manage all registered customer devices.

What are the key features for homeowners?

Homeowners can monitor the real-time status of all connected devices, track their energy usage across different systems, and control settings like temperature and operating modes remotely. The app also allows for setting up schedules to automate comfort and optimize efficiency.

How does NaviLink benefit installers?

Installers can efficiently monitor the operational conditions of customer devices to ensure proactive service. The platform offers map-based management to locate installed devices and error-based search to identify units with faults, streamlining troubleshooting and field operations.

Is NaviLink compatible with all home comfort devices?

The app connects a 'wide range' of home comfort devices, including boilers, water heaters, HVAC systems, and water treatment units. Specific compatibility may depend on the model and whether it supports integration with the NaviLink platform.

Is NaviLink free to use?

Based on the provided information, the application is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting a free monetization model.