London home
I recently renovated a London home but live in California most of the time. The app is pretty much useless and doesn’t work so I am completely unable to change any settings in my London home.
It really is this bad
Trying to add it wifi and it gives me a dumb error and directs me to a FAQ page that has a 404. Translation. “It doesn’t work and we don’t care “. If you haven’t bought yet, don’t
WiFi option not reliable
This app is not user friendly. The unit is difficult to get set up on the app and rarely works on the app correctly. Very poor app with no support.
App sucks so do these units
Save yourself the hundreds of dollars for the remote app. This system sucks!!
Wtf is this in 2026
Can’t believe this is an app in 2026. This is absurd. Always fails connection and can’t warm up my home while at work
Please hear us
You can do better daikin!
Absolute trash
I have had two Daiken units for three years now. The app looses Connection very frequently. I was busy traveling and not at home. The units lost connection to the cloud and turned on AC in the middle of 12f weather. This is un acceptable. Do not buy these units. Go with Mr Cool or Mitsubishi.
Très difficile de se connected.
L’installateur a programmé l’application. Par la suite, j’ai été incapable de l’utiliser malgré un grand nombre d’essais à là maison et à l’exterieur. Le Manuel et le site internet me semblent ne pas donner les bonnes explications. Dommage, parce que j’ai me la thermopompe.
No support
Hot garbage of an app
Worst app ever
I’ve never left a review for an app. But wow this needs to win worst ever. It’s takes a whole day off work to set it up and then one you finally get connected…it disconnects! Most frustrating thing ever
Keeps logging me out. And bad development
The Daikin Comfort app is a constant source of frustration and needs a complete rebuild.
The most critical issue: it logs me out almost every time I use it — even though auto-login is enabled and both my phone and the unit are on the same Wi-Fi network. This makes using the app a daily hassle and defeats the purpose of remote access.
Scheduling is another weak point. It’s clunky and poorly designed — no way to globalize settings or copy schedules from day to day, which makes even simple setups time-consuming.
There’s also no in-app support, and the app rarely receives updates. And Daikin points us to retailers to resolve those. While this is their own app!! What would a retailer do?!? For a major brand like Daikin, that’s disappointing.
They really need to invest in this app — not just to fix stability, but also to add essential features like push notifications, better control over vent position, smarter scheduling, and a more polished user experience overall.
Right now, the app simply doesn’t match the quality of Daikin’s hardware.
The most critical issue: it logs me out almost every time I use it — even though auto-login is enabled and both my phone and the unit are on the same Wi-Fi network. This makes using the app a daily hassle and defeats the purpose of remote access.
Scheduling is another weak point. It’s clunky and poorly designed — no way to globalize settings or copy schedules from day to day, which makes even simple setups time-consuming.
There’s also no in-app support, and the app rarely receives updates. And Daikin points us to retailers to resolve those. While this is their own app!! What would a retailer do?!? For a major brand like Daikin, that’s disappointing.
They really need to invest in this app — not just to fix stability, but also to add essential features like push notifications, better control over vent position, smarter scheduling, and a more polished user experience overall.
Right now, the app simply doesn’t match the quality of Daikin’s hardware.
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The worst possible investment a waste of money
I have had the wifi adapter devices for 4 years and for the 6-9 months that it worked it was great to the tune of $800 for two adapters. Then depending on power outages or other things that happen requiring resets of internet I have tracked the failure of the success to connect to my phone for monitoring. It’s like it never works correctly. Yesterday I spent 3 hours trying to reset one of the AC adapters and it never worked. One adapter works but for some reason you cannot connect another device in the app. So now I am rebooting everything including the app. And trying to see what happens. Oh and by the way you can’t find any FAQs online or even calling leads you down a rabbit hole of waiting for hours only to find that you need to call someone else. It’s just not worth it! So frustrating.
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As bad as it gets
I am currently abroad and trying to control my units from the other side of the world. The Daikin units itself were expensive and so were the WiFi units. Today when I woke up the whole house was set to wrong temperatures even though I have deleted all scheduling in their terrible app days earlier. I have a smart home with 150 things, everything works great except the terrible Daikin app. The app has 1.4 in reviews on the App Store. Is it that much to ask for that it does simple things of setting the right temp at the right time as it was advertised to do? You remove a schedule in their app, and it confirms you do so but still it’s there, lingering and invisible to the user. A quick search and I find thousands of other users with the exact same problem our installer said he stopped working with Daikin since their units and support is useless. If they cared they would have spent a minute on fixing the bugs. DKN cloud is also extremely problematic and drops connections constantly.
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Keeps logging me out. And bad development
Very bad app. Daikin should revamp this app from scratch. Schedules are hard to manage. (Cannot globalize nor copy)
We get logged out all the time although we set auto login.
No way to get app support. Never updated
I really have to log back in every time I use it. A real pain.
Daikin should invest a in this app to stabilize it and add features like notifications, more control over vent position, better scheduling.
We get logged out all the time although we set auto login.
No way to get app support. Never updated
I really have to log back in every time I use it. A real pain.
Daikin should invest a in this app to stabilize it and add features like notifications, more control over vent position, better scheduling.
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Failed again
The unit connected to the Wi-Fi for about a year and then didnt. So I reconnected it and it worked again for a year and then it disconnected. Now in the third year, I cannot connect to the Wi-Fi at all despite numerous attempts. I am very good at this stuff so it’s not my fault. It’s their fault.
Terrible
App doesn’t match documentation. Nothing is intuitive. Worthless & Daikin should be ashamed to publish this.
Password Reset
There is no option to reset a forgotten password in the app. There is no direction for a website to visit to help in resetting the password. This issue renders your account useless. Seems like a very simple fix. The other app ‘Daiken One Home’ has this feature but does not support my controller. Please either support password help. Or, configure the the Daiken One Hame app to support all controllers.
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Logged out ALL the time
Very bad app. Daikin should revamp this app from scratch. Schedules are hard to manage.
We get logged out all the time although we set auto login.
No way to get app support. Never updated
I really have to log back in every time I use it. A real pain.
Daikin should invest a in this app to stabilize it and add features like notifications, more control over vent position, better programming
We get logged out all the time although we set auto login.
No way to get app support. Never updated
I really have to log back in every time I use it. A real pain.
Daikin should invest a in this app to stabilize it and add features like notifications, more control over vent position, better programming
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RUN AWAY
Don’t walk… RUN away from Daikin. Absolutely ZERO service. No knowledge by reps. Flawed APP interface.
Logged out ALL the time
We get logged out all the time although we set auto login.
No way to get app support. Never updated
I really have to log back in every time I use it. A real pain.
Daikin should invest a bit in this app to stabilize it and add features like notifications, more control over vent position, better programming
No way to get app support. Never updated
I really have to log back in every time I use it. A real pain.
Daikin should invest a bit in this app to stabilize it and add features like notifications, more control over vent position, better programming
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