From a loyal customer to a disappointed former customer
I’ve had a huge liking for DailyObjects since its humble beginnings around 2016–17, when it primarily made quality phone cases. I bought several cases for my iPhones and OnePlus phones and genuinely recommended the brand to friends through word of mouth.
As DailyObjects expanded, the brand grew impressively, although some products became quite expensive. Unfortunately, my recent experiences have completely changed my perception.
Their Apple Watch bands have repeatedly been a problem. Despite owning a 45mm Apple Watch Series 9, the bands I purchased never fitted properly. DailyObjects sells them according to the watch/dial size, whereas Apple specifies bands by wrist-size categories such as S/M and M/L. I shared this feedback previously, but unfortunately, history repeated itself.
Their tempered glass was another product I trusted for years, from my iPhone SE (2nd gen) through the iPhone 16 Pro. Most worked well and did exactly what they were supposed to. But my last two experiences were disappointing. One had alignment issues and was replaced, which I appreciate. I then paid extra for a privacy glass, only to find a dust particle trapped underneath that simply wouldn’t go away despite following the installation instructions.
Eventually, I ordered two Spigen tempered glasses for the price of one DailyObjects glass.
The issue isn’t the money. It’s how a long-standing, loyal customer feels treated.
After years of purchasing from and recommending DailyObjects, I expected better attention to product quality and customer experience.
No hate. No bitterness. Just disappointment.
Loyalty doesn’t always pay. I’ve permanently stopped buying from DailyObjects. Peace out.
As DailyObjects expanded, the brand grew impressively, although some products became quite expensive. Unfortunately, my recent experiences have completely changed my perception.
Their Apple Watch bands have repeatedly been a problem. Despite owning a 45mm Apple Watch Series 9, the bands I purchased never fitted properly. DailyObjects sells them according to the watch/dial size, whereas Apple specifies bands by wrist-size categories such as S/M and M/L. I shared this feedback previously, but unfortunately, history repeated itself.
Their tempered glass was another product I trusted for years, from my iPhone SE (2nd gen) through the iPhone 16 Pro. Most worked well and did exactly what they were supposed to. But my last two experiences were disappointing. One had alignment issues and was replaced, which I appreciate. I then paid extra for a privacy glass, only to find a dust particle trapped underneath that simply wouldn’t go away despite following the installation instructions.
Eventually, I ordered two Spigen tempered glasses for the price of one DailyObjects glass.
The issue isn’t the money. It’s how a long-standing, loyal customer feels treated.
After years of purchasing from and recommending DailyObjects, I expected better attention to product quality and customer experience.
No hate. No bitterness. Just disappointment.
Loyalty doesn’t always pay. I’ve permanently stopped buying from DailyObjects. Peace out.
Show more
Products are decent, Customer Support is Horrible.
The products are decent. But their customer support is so horrible. Especially the AI agent. Talking to the bot is the most frustrating thing you’ll ever have to do in your life. At no point is there an option to connect to human agent. Even if you ask for one the bot keeps repeating the last thing it said. After struggling with this bot for sometime it finally said connect you to one of our human agent and then it says it is outside of our operating hours. Obviously it is, I’ve been asking it to connect me to a human agent since 30-40 minutes, and it does that only when the working hours are over.
Honestly the products are not that unique to deal with this frustration.
Honestly the products are not that unique to deal with this frustration.
Show more
Selective Reviews Misleading Customers
I’ve noticed something concerning about this platform’s review system. When I purchased a product the first time, it was good, and my positive review was posted on the website without any issue. However, my second purchase didn’t meet expectations. I submitted an honest review, but it was never published.
When I contacted customer support, I was told that the company does not post negative reviews. This raises serious concerns about transparency and fairness. By only displaying positive feedback, the platform appears to be manipulating ratings and misleading customers about the true quality of their products.
Customers deserve to see genuine, balanced reviews before making a purchase decision.
When I contacted customer support, I was told that the company does not post negative reviews. This raises serious concerns about transparency and fairness. By only displaying positive feedback, the platform appears to be manipulating ratings and misleading customers about the true quality of their products.
Customers deserve to see genuine, balanced reviews before making a purchase decision.
Show more
Very long lasting
Been using their products since 2023, from bags to gadgets, all of them are very high quality and high tech and very strong built bags.
Keep doing what you are doing team Daily Objects, thanks for innovating strong products for us.
Keep doing what you are doing team Daily Objects, thanks for innovating strong products for us.
The Minimal & modern design we always wanted
I really appreciate the design language of each brand & being an indian brand you guys are doing fantastic. Personally I’m currently using more than 10 of your products since long . Super happy as always. As a apple product user i saw that consistency in your brand in mobile app , in website & in packaging & in products of course. Thank you for being more valuable to me & changing the dimensions. With love Saswata.
Show more
