Daly City iHelp

Daly City iHelp

by City of Daly City

5 ratings
3 reviews
Free
With Ads

Details

  • Released
  • Updated
  • January 28, 2013
  • December 5, 2023

Features

Daly City iHelp screenshot #1 for iPhone
Daly City iHelp screenshot #2 for iPhone
Daly City iHelp screenshot #3 for iPhone
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About

Report issues like potholes or noise complaints directly to City Hall. Track your requests, receive updates on their resolution, and stay informed about local news and events.

βœ“Submit service requests
βœ“Attach photos to requests
βœ“Track request status
βœ“Receive resolution notifications
βœ“Monitor community requests
βœ“View city news and events
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What's New in Daly City iHelp

4.6.0

December 5, 2023

New in v4.6: - Email verification UI Update - Bug fixes

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User reviews

App works. Daly City does not

Good luck getting anything resolved through this.

User Friendly and Effective

Amazingly great App, totally user friendly and easy to use to report concerns, monitor corrective status to completion, easy to upload a supporting photos too.

For example, I noticed a streetlight that was blocked by a massive amount of overgrown tree branches, causing the streetlight to cast shadows instead of light on to the street below.

I took a photo and used the App to report, I also used the App GPS feature which reported location. Within hours, I received an email that my request was received and within one days showed as in process. Glad to say that within 3 days the City hired a contractor with crew and Cherry Picker and removed the overgrown branches, job completed. Last night I checked the streetlight and pleased to say it now shines brightly on the street below without casting shadows.

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Okay

Needs to be updated for iOS 11 and optimized for iPhone X and it's screen.

Developer apps

FAQ

What is Daly City iHelp used for?

Daly City iHelp is a civic engagement tool that allows residents to submit service requests, such as for potholes or noise complaints, directly to City Hall. It also provides updates on request resolution and local city news and events.

How do I submit a service request with Daly City iHelp?

To submit a request, open Daly City iHelp, identify an issue that needs fixing, and then submit a request, optionally attaching a photo. City staff will receive and address the problem.

Can I track the status of my service requests in Daly City iHelp?

Yes, you can monitor your submitted requests, add comments, and follow other requests within your community. You will also be notified when your request is completed.

What kind of issues can I report using Daly City iHelp?

You can report various civic issues including potholes, noise complaints, dangerous conditions, and other matters that require attention from City Hall staff.

Does Daly City iHelp have ads?

Yes, Daly City iHelp contains advertisements. As a free service, ads help support the app's continued development and operation.

What platforms is Daly City iHelp available on?

Daly City iHelp is available for iPhone and iPod devices. It is designed for users on Apple's mobile operating system.

How often is Daly City iHelp updated?

The latest version of Daly City iHelp is 4.6.0, and it was last updated on December 5, 2023. This indicates regular maintenance and updates from the developer.

What is the age rating for Daly City iHelp?

Daly City iHelp has an age rating of 4+. This means it is considered appropriate for children aged 4 and older.