Dantaxi User Reviews

What users say

Top reviews

Great experience

First time user, brilliant and pleasant driver

What’s with the wait time

I waited over an hour and a half for a simple four minute taxi

Dantaxi do not turn up

Booking confirmation does not mean confirmed, even if made days ahead of the booking. This happens to us regularly. They pick and choose whether they want the appointment even though it says “confirmed”.

Avoid Dantaxi at all costs.

Excellent.

Was so helpful. Went above and beyond and even helped us find the entrance to the place we were staying in

Visitors Can’t Use the App in Denmark

Unable to receive verification codes to US numbers.

Error 429

The app refuses to verify a new phone number and keeps issuing error 429 for a busy server. Very frustrating experience when you need an urgent lift.

Unusable

Can’t receive a confirmation code with a foreign number, so can’t sign up and use the app. Other ridecalling apps in CPH have no issues.

Very helpful and smooth drive

Arrive on time

Feedback

I had a good experience! The driver was safe, and the car was very clean. I will definitely use this service again. Thank you!

Always late

The past four times I’ve ordered a taxi with this company they’ve been at least 15 minutes late. You cannot count on them to get you anywhere on time. They show up when they want.

Taxi

Very nice driver so friendly and polite pleasure to be in his cab

Tak for turen

Meget behagelig tur med flink chauffør.

Total crap

Froze up constantly, could not even get through the process to get to a final confirmed taxi reservation.

Doesn’t work

Registration SMS won’t send to non danish phone number. Waste of time and effort

Feedback

He was so polite and calm. He drove safely

Raj from India

The taxi driver called Raj, was honestly the sweetest guy and made me feel super safe as a non Danish, drunk, white girl. I’ve had many taxi drivers over the last 5 years that have not spoke English or made me feel as safe as he did! 12/10 legend!

No verification code

As others have said, can’t get a verification code to activate the app. Even with my Danish number.

Completely Unreliable

We had an important appointment before our flight. We reserved a large van 10 hours before our pickup time. At our pickup time we got a message that the driver was 30 minutes away. Absurd, they took the Liberty of canceling my taxi from my meeting to the airport which is a pretty presumptuous move. Avoid!
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Doesn’t work anymore.

Doesn’t send a code to the phone number, tried with multiple numbers.

Doesn’t work!

The verification SMS never arrives, so I can’t use the app. Totally pointless.