DART Transit User Reviews

DART Transit
DART Transit
Delaware Department of Transportation

Customer Experience

Positive experience15.8% of reviews
Neutral5.3% of reviews
Negative experience78.9% of reviews

~ Based on 38 written reviews from the US App Store.

Is DART Transit Safe?

DART Transit has mixed safety signals based on user ratings. AppsHunter Safety Score for DART Transit is 59/100.

This assessment is based on 77 user ratings, with an App Store average of 2.8/5.

Safety Analysis

42.3% of ratings point to a safe experience
7.0% of ratings suggest some concerns
50.7% of ratings point to a risky experience

~ Based on 71 App Store ratings for DART Transit.

Is DART Transit Legit?

DART Transit appears legitimate, with a few gaps. AppsHunter Legitimacy Score for DART Transit is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Store goes down too frequently

Trash

Functional but information is not reliable

I’ve been using this app for the last few months to coordinate my travel to and from my studies at school, and though it is very effective in, it’s designed to communicate information, more often than not the information is not reliable. I have had many instances where the bus time was listed as coming at say 3:20, but then a bus never showed up until probably 4:45. I suppose that’s not an issue with the app, but it is certainly a reflection of the quality of transit that Delaware offers to its residence.
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App sucks

Sucks

Garbage

Garbage, has been, is and will be

Garbage app

Useless app. There’s no way in hell I would trust it.

It works, but there needs to be a way to make reservations on the app

I use this app to track the time of my bus pickups and drop offs. The 1 thing I wish this app had was the ability to be able to make reservation for the bus instead of calling and doing it that way and waiting forever to talk to someone. Other than that, it's fine of an app to me.

It does the job

Thanks DART

Communication

I’ve contacted customer service numerous times about the app and they can’t even help me with it!!!!!!

Awkward design

It’s not complete. Makes one think that the designers and DART staff never used it.

No stars

What’s the point of these constant updates when the app or whoever is running it still doesn’t perform well.

Absolute garbage

The app does not work 20% of the time due to version issues. The other 80% of the time buses are late or you can not even book one! Absolutely ridiculous service!

Infuriating

It’s ridiculous how awful this app is. And when you are a parent who really needs to track where their disabled child is because they are unable to
communicate it’s also severely anxiety inducing

App won’t show what time my morning bus is coming at

The last 2 days, the DART Transit app hasn’t been showing me what time my morning bus is coming at, but it does show me what time my return bus is coming at after work. Because of this, I have to keep on calling DART to ask them where my morning bus is. Please fix this, DART.

Garbage

This is the most unreliable and cumbersome app I have ever used. And worse is you don’t get an error pop up so you think you must be doing something wrong. None of the bonus features have ever worked but at least I could use trip planner. Until the last week. It just comes back that there are no buses . The other app doesn’t work either.
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Current issue with the time UI

When you pick you want to go somewhere, and choose the date and time you want to depart, the TIME UI is so slim and invisible. I have to tap on it multiple times for the time option to even show up. It would be nice if they changed it to show a clock like the android version.

I even send multiple feedback messages on the site and not a single feedback. This app has potential ONLY because google map doesnt get the recent time table for the day after.
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Does not work on iPad

Downloaded update and it loads white page without any information and closes. Absolutely useless app. It worked some time before update. Using ipad with OSI 18.1

What happened?

The last 2 days I haven’t been able to search bus times. It’s literally blank when I hit list to get the bus stop times and this makes it hard because I connect to another bus to get home. Please fix whatever is causing this issue

Paratransit not working for me at all

I am having difficulty logging in, sometimes it works and sometimes it doesn’t. Every time I click on paratransit it throws an error.

Freezes

Literally freezes all the time won’t show u where the bus actually is or if it’s late this new version. Is horrible

Fix the app

Not able to tracking bus to see how far a bus is