Stripe Services Don’t Like
I like the software and booking but I don’t like the Stripe Card Service Software. I have the M2 Card Reader so when my clients get charged their service fee I have to manually add the 2.6 % transaction fee + .10 cents and if a client leaves a tip stripe double takes the transaction fee. I don’t feel like my tip amount should have anything to do with the transaction. For example, if my client’s service totals $95, the transaction fee on top of that would be $97.57. When Stripe runs the transaction they take 2.6% + .10 cents out of $97.57 instead of $95. Then if my clients leaves me a $10 tip, Stripe takes the 2.6% + .10 cent fee out of the $107.57! I HATE! this part of the card system service that comes with the booking system!
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Not receiving all my money
I have been busy with other things as a small business owner and something I recently noticed while trying to save up for a house, is that I haven’t been receiving all my money. I’ll check a client out through the system and when it get deposited it doesn’t include the tip or the full service price. Example: I checked a client out with her service being $85 and including tip the total was $100, when it deposited into my account I only recorded 76… at first I just thought it took some time for it to register the tip but it doesn’t even deposit the service price!?! I did the math of one month of how much it says I made in the system and how much I actually received in my bank account and I’m missing over $1500! I liked this app for a while but that is just straight up robbery!! Owning a small business is already expensive enough where I spend $61 a month for the subscription, they take out a percentage every month of how much I make, on top of not giving me all my money!!!
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Love the app
Loving DaySmart — it’s a great software for salons! Easy to use and perfect for a solo hairstylist.
0/10 do not buy. This has been a horrible experience
We have been customers for 7 years now. Used to be a great service & then they took all the customer reps away & now it’s just ai garbage. We pay a lot of money for no help with tech issues never get any support
Amazing and Extremely Attentive Company
I found DaySmart on ChatGPT after directing it to help me find and well-rounded platform that has all the gadgets a Facial Specialist will need regarding administrative and clientele organization. This is the first platform I use of this type and I really appreciate how the system is really straightforward to use when you take your time to play around the site. Regardless, there’s easily accessible communication between you and literally anyone from the DaySmart team. The communication and frequent check-up calls to ensure I’m using the platform to its fullest extent has been top-tier. I literally tell them they’re so nice and awesome every call I’ve had since I started. Truly 10/10.
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