Oldest user!
I've had enough of knowing how bad this app is... they just raise the monthly fee to $30 more for an appt manager causing me to loose biz... who recently crashed for two days' I have 1000s of clients info in there that I'm going to lose but I no longer can support how badly they've disrespected me!
Stripe Services Don’t Like
I like the software and booking but I don’t like the Stripe Card Service Software. I have the M2 Card Reader so when my clients get charged their service fee I have to manually add the 2.6 % transaction fee + .10 cents and if a client leaves a tip stripe double takes the transaction fee. I don’t feel like my tip amount should have anything to do with the transaction. For example, if my client’s service totals $95, the transaction fee on top of that would be $97.57. When Stripe runs the transaction they take 2.6% + .10 cents out of $97.57 instead of $95. Then if my clients leaves me a $10 tip, Stripe takes the 2.6% + .10 cent fee out of the $107.57! I HATE! this part of the card system service that comes with the booking system!
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Not receiving all my money
I have been busy with other things as a small business owner and something I recently noticed while trying to save up for a house, is that I haven’t been receiving all my money. I’ll check a client out through the system and when it get deposited it doesn’t include the tip or the full service price. Example: I checked a client out with her service being $85 and including tip the total was $100, when it deposited into my account I only recorded 76… at first I just thought it took some time for it to register the tip but it doesn’t even deposit the service price!?! I did the math of one month of how much it says I made in the system and how much I actually received in my bank account and I’m missing over $1500! I liked this app for a while but that is just straight up robbery!! Owning a small business is already expensive enough where I spend $61 a month for the subscription, they take out a percentage every month of how much I make, on top of not giving me all my money!!!
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Love the app
Loving DaySmart — it’s a great software for salons! Easy to use and perfect for a solo hairstylist.
0/10 do not buy. This has been a horrible experience
We have been customers for 7 years now. Used to be a great service & then they took all the customer reps away & now it’s just ai garbage. We pay a lot of money for no help with tech issues never get any support
Amazing and Extremely Attentive Company
I found DaySmart on ChatGPT after directing it to help me find and well-rounded platform that has all the gadgets a Facial Specialist will need regarding administrative and clientele organization. This is the first platform I use of this type and I really appreciate how the system is really straightforward to use when you take your time to play around the site. Regardless, there’s easily accessible communication between you and literally anyone from the DaySmart team. The communication and frequent check-up calls to ensure I’m using the platform to its fullest extent has been top-tier. I literally tell them they’re so nice and awesome every call I’ve had since I started. Truly 10/10.
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Horrible
This system is still terrible… extremely unhappy with it…. There is always something wrong and right now the whole system is down. I cant check anyone out, i cant book anyone, i cant even see the schedule!! This is costing me time and money now and i am going to switch! But no one will answer the phone nor can you even call them either….never had a prob when it was salon iris… soon as it switched to daysmart it sucked!! The product counts don’t stay correct… the online booking shows times available in stylists books that are not…. please do yourself a favor and use a different company… trust me!!
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So sad
This was once a great system. Sadly there is absolutely no support. You will wait forever, and ironically it’s only through text! They have changed many things since Salon Iris changed to Day smart. I can’t login through a MacBook, or my iPad its just a white screen. I never had these issues before!
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App is amazing!
Went from an actual scheduling book to the app and I LOVE it! A lot more freedom with scheduling and super convenient!
Online booking service
I have been using this online booking service for 10 years now and it is amazing! Only 2 or 3 times in the whole 10 years was there a short glitch the system was down and resumed very promptly with no loss of appts or info. I highly recommend!
Trash
Honestly this is the biggest pain to set up and it’s very inconsistent. Everyone is better off using GlossGenius. It only took me a few minutes to set up compared to DaySmart where it took me almost a week. DaySmart requires a computer to create/edit your website. GlossGenius has everything done from your phone, it’s super quick and simple, and the booking site is much more aesthetically pleasing and easier to use from a client’s prospective. Seriously please save your time and money and download GlossGenius because it’s amazing. I now understand why so many people are switching over!
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Great app
I really like having DaySmart available to me. It allows me to keep track of my days appointments and or cancellations. Also, I am prepared for my work day ahead of time which I find very helpful !
Had hopes for this app
I downloaded this app last month on a free trial to see if I liked it or not. Hours after downloading and browsing the creator or whoever he is called me and tried to get me set up with a payment device for free and update me to the latest software for for for the month. I ended up getting charged for the first month service anyway and then never received the device I was told I would get even after giving out information that I could’ve kept to myself. Wasted hours out of multiple days talking to me to never get me what was said. Then after I’ve tried to get a refund on 3 different accounts after I was told I would and still nothing. Yeah it’s only $26 but I’m a small business and need everything back I worked for!! Don’t recommend this app at all especially if you are a nail tech. There was not option for me to add pics of services or nothing. I’ll stick with square for free. No unexpected charges and no lies. No one from square has ever contacted me after downloading an app
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Love DAYSMART
This software is great ! Makes our days easier 🫶🏻
Owner
I have been using this program since 2011, and have been very satisfied with customer service and the program is very user-friendly! I would highly recommend it to anyone!!
Mindset
This has been the absolute best software I’ve ever encountered! It has become a routine where I enjoy and look forward to using because it helps prepare my mind. Having set up my daily positions of work is working smarter and not harder! Very simple to use and easy! This is the ultimate solution to a mindset of how great it is to use this! Get it!
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Owner love it thank so easy ❤️
This is the best thing I ever did it's great . Customer support is wonderful . Thank you
Great until it’s not…
It is literally impossible to get customer support or help if anything goes wrong. I’ve called, emailed, and tried messaging them multiple times with no response. I guess I’ll have to transfer my info to a different scheduling app and cancel
App doesn’t allowed promo to be applied
Not sure what’s the deal is with the app but there is no place to apply a promo code on the app. You can do it at checkout on the web version, but not the app? What would be the logic for omitting the promo field on the app?
Love salon iris the best
I have been using salón irís for many years already and it’s Amazing , wonderful customer service, excellent system to navigate, strongly recommend to anyone
