Confirmed room not honored
I booked and confirmed a room at Hyatt Place LAX. When I arrived for my 10-hour layover and headed to the hotel with all my luggage they said sorry, we’re full, can’t honor your confirmed reservation. They were not friendly and not helpful nor apologetic. I called DayUse but they couldn’t do anything about it.
Not learning my lesson and not wanting to camp in the lobby for 8 hours, I booked another Hyatt through Dayuse. It cost double plus an uber but when I called the hotel, they had no reservation and could not accommodate me either.
So be very careful using DayUse - a confirmed reservation means NOTHING. Customer service is just a friendly “I’m sorry”. Basically on my own.
Not learning my lesson and not wanting to camp in the lobby for 8 hours, I booked another Hyatt through Dayuse. It cost double plus an uber but when I called the hotel, they had no reservation and could not accommodate me either.
So be very careful using DayUse - a confirmed reservation means NOTHING. Customer service is just a friendly “I’m sorry”. Basically on my own.
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Fantastic
Very easy to use and navigate through the site highly recommend using them
Skip the app, just call the hotel directly day of
After making a reservation for 8am-8pm to meet an old friend for the day midway between our homes, and then calling the hotel directly three days prior to the reservation to confirm it, arrived at the hotel to be told they are completely full with no rooms available. Luckily, the weather forecast for rain was incorrect and we had a cold but sunny day outdoors to catch up instead. This app’s concept turned out to be too good to be true. The front desk staff DID advise to call the front desk directly the morning of the stay to see if any day use rooms were available, so next time I will skip the app and just call directly.
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It sounds convenient from the start
The app is not very user friendly and is purposefully misleading. Yes, I can book a room for few hours during the day for a quick nap, shower, business meeting or whatever. To total cost is the part that is misleading. I was asked to pay an instant fee in order to reserve the room, but upon arrival, I was charged quite a bit more than initially offered. It was pretty clear in the app, $96, but once i arrived there were additional fees and taxes added on adding up to $122 total, plus the instant $7 fee I paid $129 to use a room for only 1-1/2 hours doesn’t seem like a great deal after all since I could have booked the room for the entire night for less thru Booking.
I would avoid using this app unless you are in a pinch but it seems like the prices are nearly identical to just booking the entire night stay. Not saving any money.
I would avoid using this app unless you are in a pinch but it seems like the prices are nearly identical to just booking the entire night stay. Not saving any money.
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So the reservation isn’t binding 🤔
Used the app to book a room. Once I got to the hotel, they told me that they weren’t accepting a Dayuse reservation because “reasons”
Abuses notifications with spam
Boo
⭐️⭐️⭐️⭐️⭐️
3 bookings , all have went perfect so far
3 only because of functionality 5+ for the service it provides.
Love the service and ease of booking.
However app is sometimes very glitchy. It doesn’t accept my city and just keeps going back to NYC as the location (which is 3000 miles away).
For those that use it frequently, it would be a HUGE upgrade to be able to save my location and it always default to that. And NO, I’m not allowing it to use my location automatically. But nice try.
However app is sometimes very glitchy. It doesn’t accept my city and just keeps going back to NYC as the location (which is 3000 miles away).
For those that use it frequently, it would be a HUGE upgrade to be able to save my location and it always default to that. And NO, I’m not allowing it to use my location automatically. But nice try.
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Hotel canceled the day of reservation
I had booked the Hyatt House hotel in Charlotte days in advance and on the day of my reservation, I got a notification from DayUse that they will not be honoring my reservation. No other comments or help was provided. I had to book another hotel near the airport which basically messed up all my plans for the day. Last time I am using this app.
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Works well for its purpose
It’s very convenient to help find rooms available for the day. For whatever purpose you need.
Terrible options
Only trash options in the DFW Metro.
Why would I want a hotel room for a couple hours
This app is useless unless you want to stay in a hotel for hours instead of days. Not a good use of money. Waste of time and effort. Just get a hotel for a whole night.
Good service
Very good service
Cool
Neat
Doesn’t work
I’ve had to make four separate reservations and different hotels and each time I show up, they either don’t have a room available or doesn’t have my reservation. Don’t waste your time or gas on this app.
Reservas fakes
Cheguei no hotel e não existia espaço e eu já tinha pago
Surbooking
Lors de réservation, plusieurs personnes pour la même reservation.
When you want to cancel the confirmation button always looks like it’s not working.
And then you have to check your email to see if it went through! also: on iPad the back button is constantly covered by the three coloured buttons on iPad when the windows are in multi mode.
Get away low key
Just got to get away and not have to worry about a thing. Thx Dayuse.:)
Useless App
This app was worthless. Flew all night from the west coast to Boston and the Holiday Inn Cambridge just said “Sorry we’re sold out!” Left us exhausted and never tried to help us get a room at 7 am in the morning. We had to get on our phones and try to find ANOTHER hotel. And we were also stuck paying for ANOTHER Uber ride. The App offered us a discount NEXT TIME. There will be no Next Time. This appears to be a “space available deal”. Which is useless. We lost $$$$
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