DBS Card+ IN User Reviews

Name: DBS Card+ IN
Rating: 3.9 (7 reviews)

DBS Card+ IN

DBS Bank Ltd.

💰 Finance

Customer Experience

Positive experience28.6% of reviews

Neutral4.8% of reviews

Negative experience66.7% of reviews

~ Based on 21 written reviews from the US App Store.

Is DBS Card+ IN Safe?

Not enough ratings yet to assess DBS Card+ IN.

Is DBS Card+ IN Legit?

DBS Card+ IN appears to be a legitimate app. AppsHunter Legitimacy Score for DBS Card+ IN is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Seamless, Fast & Hassle-Free Card Management!

Super smooth and reliable experience! The DBS Cards+ app makes tracking spends, paying bills, and managing my card completely hassle-free. The interface is clean, fast, and easy to use—everything works exactly as expected. Definitely one of the best banking apps out there!

Vignesh Nadarajan

5 months ago

Response from developer

Hello! We're glad you enjoy the SuperCard experience, we have noted your feedback, our promise is to make it even better.

Regarding Update Credit Limit

I’m use this card many times many months but no improve in my credit amount limits I’m regularly clear my payment. Other credit cards are regularly upgrade their limits highly

NavPiu

6 months ago

Response from developer

Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at https://go.dbs.com/incc-reachus, so we can assist you further.

Worst banking app

I’m unable to access the app – it immediately shows a null error upon opening. This is extremely frustrating, especially when I need to make time-sensitive payments like my credit card bill.

Honestly, this is one of the most unreliable banking apps I’ve used. Even some non-RBI-approved apps function better than this. Please resolve this issue immediately, or at least provide an alternative way for me to complete my payment without penalty

Pintos Yogesh

a year ago

Response from developer

Thank you for sharing your feedback. It seems that the issue may be related to your current app version. Please update the latest app version & also check for any device software update which may help address the issues you are facing. If the problem still persists, please share all details/screenshots with us at https://go.dbs.com/incc-reachus for any assistance.

Fraud

I had a very disappointing and frustrating experience with the DBS Credit Card issued by Bajaj. I had taken a credit card with a payable amount of ₹22,000, which I planned to clear through EMIs and finally by paying the full balance.

Over the last several months, I made consistent payments — ₹2,000 eleven times — through Google Pay. All transactions were marked as successful. After paying a total of ₹22,000, I expected the balance to be cleared.

However, when I checked the DBS app, I was shocked to see that ₹4,000 was still pending. When I contacted their customer support, they simply told me this is “interest” — without any proper explanation or breakdown. This is completely unfair and misleading.

It feels like they are just trying to extract more and more money from customers without any transparency. The app doesn’t show a clear transaction history or EMI status in a user-friendly way, and the support team offers no real help.

To me, DBS by Bajaj feels like a scam. They trap people in confusing charges and interest, making you feel like you’re never done paying. I strongly advise everyone to stay away from DBS Credit Cards. There are much more reliable and transparent options out there.

Please don’t fall into their trap — it’s mentally exhausting, financially unfair, and emotionally draining.

Yasmi romy

a year ago

Response from developer

Hello! Thank you for sharing your concerns. Fees & charges are typically determined by the issuing bank & we request you to visit https://www.dbs.com/in/credit-cards/supercard/bajaj-finserv-dbs-supercard-mitc-new.html for details & charges related to your card. For further assistance please contact our support team at https://go.dbs.com/incc-reachus

Best card for traveller

One of the best card for traveller with wide pool of offer. Other banks doesn’t offer universal pool of choice due to focus on co-branded cards. RM support is exclusive as all RMs are allocated limited number of customers. Other banks RMs doesn’t have time to help customer well as customer allocation for them is 10 time higher than DBS.

Mkdas29

a year ago

Response from developer

Hello! We're glad you enjoy the SuperCard experience, we have noted your feedback, our promise is to make it even better.

Transaction decline

This new transaction monitoring system is a headache now, whenever I try a transaction they decline and again we need to call back and verify the identity and after 4 hours if luck is on your side the transactions will go through if not again it will be declined. Whats the use if credit card if we can’t transfer money in emergencies?? Why can’t you just call and verify identity while doing transaction instead of declining and then calling for verification??? Why are you making it hard to use credit cards..

Jagadeeshan7

a year ago

Response from developer

Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at https://go.dbs.com/incc-reachus, so we can assist you further.

DBS card

Nice card in shopping card

Vigu zarve

2 years ago

Needs better UI and app improvements

If there is a negative rating I would for -1. The worst ever mobile app. Tried making credit card payment theough debit card but getting denied. Can’t give go with QR option. No option for UPI payment. Completely regret that I opted for this card. The worst part is still there is no option to edit profile and enter email id for ios users. Even for our profile updation we have to contact customer care. Really hate this app

drpramod2k1

2 years ago

Response from developer

Worst customer service

I just got the credit card 2 days back. Every website i try to pay online rejects this cards. I call them to ask and they say its the merchants fault, literally telling me every merchant is at fault but not them and doesn’t help anything with solving online payments issue. Then i ask them to connect to the superiors they cut the call without connecting. The service is terrible. We have to top up separately to call them every time and at the end we don’t get any solutions. Only waste of money and time.

Rithvik_1997

2 years ago

Response from developer

Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at https://go.dbs.com/incc-reachus, so we can assist you further.

Customer support and App Features - Poor

I have been using this card for a while, Recently I moved to ios, and suddenly my email id is delinked on the app and to update it I have to contact customer support which is okay, but its been 20+ emails, calls, verifications over call with customer support and almost 10 days now and email id has still not been updated over the application, there is no way I can get statements over email.
Too poor service, customer support, and app design, moving out and closing this card soon.

SmitMalde

2 years ago

Response from developer

Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at https://go.dbs.com/incc-reachus, so we can assist you further.

Worst customer service operator

Among all credit card call operators,DBS card customer service call operators are the worst call operators I hve ever talk , they don’t knw how to talk nd they talk very rudely, recently I had a conversation with one of there call operators , nd she talk very rudely , I told her that I can’t pay rte now bcoz I was in a remote place where mobile network is very low and Internet is not good nd I told her that I will pay the amount at evening or tomorrow but the way she was talking to me was very rude..nd Thtz y m going to close this card ..

Shivpratap28

2 years ago

Response from developer

Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at https://go.dbs.com/incc-reachus, so we can assist you further.

Don’t take this card

Don’t take this card because their employees will be assist you to get this card. They will give your doorstep service. sometimes you will receive message that thanks for payment or has been payment has done and now your balance is this this this, and after sometimes, they will give you on call they saying that by mistake some other customer did payment on your card, so they need that money back like that, so don’t get this card, and there is no option of deactivating or blocking this card and they are not responding to mails so please Don’t fall for their trap.

Priyankapv

2 years ago

Response from developer

Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at https://go.dbs.com/incc-reachus, so we can assist you further.

Not Working Properly

App is not working properly on ios. Everytime asking for re register. Also whats wrong with zoom app??Why its not working if zoom is installed??

Dear DBS cards, Just remember one thing. You are providing the card only if we earn money. For earning salary we need to work and zoom is mandatory for that now a days. So to get your card, we should use zoom app. Otherwise you supposed to not provide your card😂

So increase your security strength but don’t take zoom in middle.

mkyavarna

2 years ago

Response from developer

hank you for sharing your feedback. It seems that the issue may be related to your current app version. Please update the latest app version & also check for any device software update which may help address the issues you are facing. If the problem still persists, please share all details/screenshots with us at https://go.dbs.com/incc-reachus for any assistance.

It might be advisable for DBS to reconsider its approach to this business segment.

I am deeply dissatisfied with this banking app, encountering unprecedented issues. The app’s intrusive pop-ups, advising the removal of established applications like Skype and GitHub, are unacceptable and suggest a lack of developer expertise. Further aggravating the situation, I’ve faced obstacles activating a dispatched card, undermining my trust in the service. These problems highlight a critical need for an evaluation and possible overhaul of the development team. The persistence of such issues necessitates a serious reconsideration of DBS’s strategy in this business area. Prompt and substantial improvements are essential to restore confidence and ensure user satisfaction.

Gopu0000

2 years ago

Response from developer

What a horrible app

Just got the application approved and now I regret taking this card due to how horribly designed their app is. It asks you to register device and sign up, then you login and you close the app and it de-registers it and you have to start registration and login again and again. Second, it asks to remove Skype, GitHub, Discord & Zoom. These are my workplace apps, why would I remove it just for your app. If you just provide a disclaimer, that’s understandable, but it won’t let you proceed to the app and it just shows a white screen when you press “OK”. No card viewing functionality, just a basic app that doesn’t even do this basic functionality correctly without overcomplicating it. I won’t be activating this card and cancelling it right away.

GG-Bruh

3 years ago

Response from developer

This was part of a security fix for the restricting fraud cases taking place through app. However we are glad to inform that this issue has been fixed. In case the issue persists, request you to share your details with us at https://go.dbs.com/incc-reachus, so that we can assist you further.

Please improve the application

I am really so confused about while using this app. It doesn’t show my bills properly. Least expected thing is that minimum amount due should be displayed at the end end/beginning of every cycle but Since past 1 month I can’t see any minimum amount due. In such a case, how should I manage to pay my bill without any extra charges? Also, the customer care number is chargeable yet it does not get connected most of the times.

ManuB0905

3 years ago

Response from developer

Hello! We are extremely sorry to know about your experience. We are here to help you. Request you to share your details with us at https://go.dbs.com/incc-reachus, so we can assist you further.

A Review Highlighting Stability Issues and Unreasonable Requirements

I have been using the DBS Card+ app for a week now and my experience has been mixed. While the app seems to function adequately in some areas, there are several issues that need addressing.

### Issue with Updates
The most recent update (version 3.0.2) introduced a peculiar problem. Upon launching the updated app, I received a message stating, "We detected Zoom app installed on your mobile device. Please uninstall the same, to ensure the security of your DBS Card+ app."

- This is a significant issue as it forces users to choose between essential apps.

### Uninstalling Other Apps
Following the instructions, I uninstalled Zoom only to receive the same message about Skype. After uninstalling Skype, the app then asked me to remove GitHub.

- This is not feasible as I use GitHub daily for work.

### White Screen Issue
Moreover, after clicking OK on the alert message, the app screen turned white and became non-responsive.

- This makes the app completely unusable.

### Conclusion
In its current state, the app's stability needs significant improvement. The requirement to uninstall other apps is unreasonable and the white screen issue renders the app unusable.

+ I hope these issues will be addressed promptly in future updates.

VallalR

3 years ago

Response from developer

DBS Credit Card

"I am extremely satisfied with my DBS credit card experience. The seamless application process, competitive interest rates, and the user-friendly mobile app have made managing my finances a breeze. The generous rewards program and excellent customer service further enhance the overall satisfaction. DBS credit card truly exceeds expectations, and I highly recommend it to others seeking a reliable and rewarding financial companion."

Dr.Rajendra Umale

3 years ago

Response from developer

Hello! We're glad you enjoy the SuperCard experience, we have noted your feedback, our promise is to make it even better.

User Friendly App

Been using the app for almost a Year now. Very user friendly. Everything available at the click of a Button. It can be better. The Team needs to take continuous feedback from Customers and Improve.

Imran.1912

3 years ago

Response from developer

Hello! We're glad you enjoy the SuperCard experience, we have noted your feedback, our promise is to make it even better.

Horrible experience

I am using this app from last 1 year and it was really not satisfactory. The payment gateway dose not work properly. I had a payment which I was unable to pay through the app. And guess what? They putted me late charges, and top of it they putted again late charge of late fee. I reported the payment issue but no call or support message from them. I have to use third party aap to pay the dues. It was really hard for me to get with them. It was not all a great experience for me.

Ajay Nadda