DCI Mobile EVV User Reviews

DCI Mobile EVV
DCI Mobile EVV
Direct Care Innovations LLC

What users say

Top reviews

Always Issues

There is always an issue when trying to clock in or out! Long wait period before it will even open to clock in/out! Many time I have to uninstall and reinstall to get it to work! Which always makes my clock in and out time incorrect! This should have been addressed since there is a review from a year ago with same issues!! Time to address this issue with the app.
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Difficult to use, limited functions

This app is not user friendly. I constantly have to go back in and add notes to my punches just for them to be approved. Not sure why there is even a field to select service types if I have to retype them myself anyway. Things are not easy to find

Subpar time app

I’ve used multi apps to track time at different companies and for multiple employees. It’s seems fitting that the state chooses this one 😂 can’t reliably log in, requires 7 punch verifications, and still doesn’t log correctly

needs work

everytime you exit the app it logs you out even if you select keep me signed in.

THIS APP IS HORRIBLE !👎PLS DO SOMETHING ABOUT THIS

I can’t believe this poor app still going I don’t even know why why why why ???? I’m very getting tired of this app now I got little hours because this app ALWAYS REJECTED MY HOURS!!! 😌

App sucks

This app is constantly rejecting my punches. I do not go over the time allotted for the day but it still rejects at least 3 times a week. Really need to fix these problems. It is very frustrating !

Fix your app

It’s always down

Outdated

This app has so many issues. It’s very outdated and needs some new features such as FACE ID. It lags all the time and is so slow.

Suddenly I can’t log in

Suddenly It’s says this app collects and stores location date at moment of clock in/out to enable visit vertification per your employer’s requirements.dont know why?

Worst app

This app has been the worst. It’s gotten worse over the last year. It used to be just fine two years ago and now every time I try to log in and out I have to go in and out of the app 3 to 4 times trying different methods like picture versus pin. I’m not the only aid for my client that’s having the same issue.
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Lack of consideration

I tried multiple times clocking in or out to make sure my time is recored, but it seems the past clock ins does not record your data! Therefore how am i sure that ive been doing it good? I contact HSMA payroll n no one seems to follow up woth the many voicemails or promised callbacks to me. Ive never gotten paid since December! Im irritated with the system provided for us struggling caregivers!
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Horrible and way to complicated

Please, why does this need to be so complicated and too many go here’s. And email this person and zero direct contact messaging. I don’t recommend and can’t believe this is a viable option. Use another platform.

Unreliable

This app is so unreliable…. Works one day…. Actually one punch and can stop the next. Currently, everytime I go to punch in, the app opens, I go to take pic and the screen is black… then when I press the button to take picture, it completely loga me out by shutting down the app.

Worst app ever

The DCI mobile app has to be one of the most infuriating apps known to man. From endless bugs to the fact that there is no Face ID, this app could truly use overhauling.

Frustrated user

I use several similar apps for other jobs and this is by far the worst. You have to go on a browser to do anything other than punch in and out.

Garbage 🗑️ APP!!

I don’t understand how this app works ! It giving me headache I used the SANDATA before and it’s been working fine since I started using.but this app doesn’t let me do anything it’s just wasting my time everyday I’m login I couldn’t even do my hours and it’s not good ! I miss my SANDATA app this DCI MOBILE EVV APP IS SUCKS!!!
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Broken app

Never works

Doesn’t work!

You can’t even type in a company to get into the app!

1/2 a star if I could

This application is garbage. Half the time it doesn’t even work.

Frustrated

Doesn’t allow easy log in. Must input agency