Nice initiative and prompt pickup timing
Really a good initiative to discard the old materials.
It’s free and they came at the location to pick it up.
D clutter is the new implement bbmp is coming up with to clean the city. I booked two weeks back but due to high demand and less man power they are finishing 5 complaints per day. Today they came and picked my old unused furniture and they are respectful. Let’s help them clean the city 😤
Successfully disposed sofa
Though app says pick up is on Sunday, they picked up on weekday. Pick up happened after a week of scheduled date. Happy to see BBMP starting such an initiative
Prompt support
I had logged a request for Sofa to be picked up. It took a while for them to respond, but the local health Inspector, Mr. Gautham., Marshall Umesh his team member, Shweta, and 2 pick up boys . They were are all very efficient in following up and l coming to the doorstep and providing the best support to dispose of my little old Sofa. Good job and keep doing the same good work consistently across.
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Very good service
I really appreciate the prompt action by your people, especially Manjesh Arya, the marshal, who is highly receptive, prompt and very cooperative, he needs all encouragement and promotion
Need lots of improvement
So I first downloaded the app like 2 weeks back , tried to book but the app won’t select location so removed the app. Then I downloaded it again last week and though the location selection section is not very user friendly, was able to manually select the location from map. Ok, good was able to place a booking !
But the date selected is gone — NO CALL from anyone , nobody came to pick stuff.
The app still says status PENDING.
Your initiative is good but then don’t deploy the app in production if things are not well tested.
You also need to add a HELP section to contact you.
And there is no mention if there are charges to for a pickup or not. Please don’t make it a surprise on doorstep —-saying heyy even though you are declutterring , you gotta pay !
Anyway, lots of improvement needed, but kudos for the initiative.
But the date selected is gone — NO CALL from anyone , nobody came to pick stuff.
The app still says status PENDING.
Your initiative is good but then don’t deploy the app in production if things are not well tested.
You also need to add a HELP section to contact you.
And there is no mention if there are charges to for a pickup or not. Please don’t make it a surprise on doorstep —-saying heyy even though you are declutterring , you gotta pay !
Anyway, lots of improvement needed, but kudos for the initiative.
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Doesn't functional at all
I installed selected date and it showed pending and still shows as pending
no option to edit track or even contact any
looks like a fake app created by kid to just select options with nothing working
no option to edit track or even contact any
looks like a fake app created by kid to just select options with nothing working
Excellent
The pick-up service is excellent and very dependable. Collection is always done on time, and the staff are professional and efficient. Highly appreciate their consistent and dedicated service.
Charging money
I would like to raise a complaint regarding the so-called “free decluttering/furniture collection service” offered under the Bangalore municipal corporation initiative.
I waited for many days expecting the regular waste collection truck to take the old sofa, but they never collected it. Since I am staying in a rented house and my house owner was not allowing me to keep the old sofa outside, the situation became very difficult and urgent for me.
When I contacted the decluttering/furniture pickup service, the staff demanded money for collecting the sofa. Initially, they demanded ₹2000 and finally forced me to pay ₹1000 for the pickup. I had no other option due to the urgency.
This is completely against the purpose of a free public service. There is also no proper feedback or complaint mechanism available for citizens to report such issues.
The person contacted me from this number:
+91 63642 06856
He behaved very rudely and kept shouting, claiming there is “no free service.” This appears to be misuse and exploitation of a public service system meant to help citizens.
I request the concerned authorities to seriously investigate this issue, take appropriate action, and establish a transparent complaint and feedback mechanism to prevent citizens from being harassed and illegally charged.
I waited for many days expecting the regular waste collection truck to take the old sofa, but they never collected it. Since I am staying in a rented house and my house owner was not allowing me to keep the old sofa outside, the situation became very difficult and urgent for me.
When I contacted the decluttering/furniture pickup service, the staff demanded money for collecting the sofa. Initially, they demanded ₹2000 and finally forced me to pay ₹1000 for the pickup. I had no other option due to the urgency.
This is completely against the purpose of a free public service. There is also no proper feedback or complaint mechanism available for citizens to report such issues.
The person contacted me from this number:
+91 63642 06856
He behaved very rudely and kept shouting, claiming there is “no free service.” This appears to be misuse and exploitation of a public service system meant to help citizens.
I request the concerned authorities to seriously investigate this issue, take appropriate action, and establish a transparent complaint and feedback mechanism to prevent citizens from being harassed and illegally charged.
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App not working
Otp functionality and the location functionality is not working. Unable to book it.
GPS not picking location
Unable to book as the location field is not taking values
App doesn’t work
The location selection doesn’t work hence the app won’t go beyond the location selection page
Location finder doesn’t work, OTP feature is terrible
App is quite new and just isn’t developed well. Great idea, but poor execution. This is a much needed service for BLR, but this app isn’t up for the task.
Launched without testing ?
The app doesn’t send OTP by default is filled with a number that authenticates even wrong phone number .Map location picker isn’t working throwing latitude should be number exception seriously the datatype used itself is wrong ? The user isn’t asked to manually enter coordinates it picked from map why such stupid exception is being thrown .
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Poor location services
Just doesn’t pick up location of the place, what’s the point then of having this app
Items pick up options not available
The ad on the newspaper said commodes, washbasin can be decluttered. But no option in the pick up list
Location bug
Please correct the issue with location selection. “Latitude should be a number” error shows up
Cant select the location
OTP is not validated. Cant select the location on the map. Always showing error when i marked the location. Not at all working. Fix the bugs. It will be helpful to the people.
App doesn’t work
Couldn’t fetch location and error on latitude problem!
OTP, special characters and gps location issues
Dear developer, 1) otp does not come through sms but already pre populated in otp box. Makes users suspect the authentication of the app. I am assuming since the data is collected by the developed email id is not a mandatory section. But in case email is mandatory then to key in “@“ character is not possible as key board design is Not set to alpha numerical but only number. 3) current Location button isn’t working to choose the location maps. Location is set to some default location.
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