Scammers or incompetent?
Broomees confirmed their worker would start on a given date but no one showed up. They are yet to find a person. I have requested refund but no response yet. They are avoiding my calls. The enthusiasm they had before payment is opposite of what they have after the payment. No wonder why investors are scared of these fraudulent and incompetent startups. This company will die soon. Save your money and time by not using their service. If you can’t do it then don’t promise or advertise you can do it.
Show more
Response from developer
Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. This is not the level of service we strive to provide. Please reach out to us at support@broomees.com or call +91 8401-8401-42 at your convenience. Our team will be happy to look into the issue and work towards resolving it as quickly as possible. Regards, Team Broomees
Extremely Disappointed with Broomees/worst service
My experience with Broomees has been extremely disappointing. Despite paying for the service, I never received the complete babysitting support that was promised. The babysitter provided was not suitable, and instead of resolving the issues or arranging a proper replacement promptly, the process was full of delays, poor communication, and repeated follow-ups from my side.
To make matters worse, my service package was marked as completed even though the promised service was never fully delivered. Instead of addressing my concerns, the team kept asking me to upgrade to another package, which felt completely unfair when my existing package itself remained incomplete.
The entire experience has been mentally exhausting and frustrating. As a customer, I expected professionalism, accountability, and support, but unfortunately, I experienced the opposite. I would not recommend Broomees to anyone looking for reliable babysitting services unless they significantly improve their customer service, transparency, and commitment to fulfilling what they promise.
They don’t have proper record of the babysitter and the process is so delayed. Even after all this they send unprofessional and some of them are unhygienic and inactive people to take care of baby. And when you complain about this they will count your replacement to change the worker . When their worker leave the job even then they do the same and say that your replacement has been exhausted. So unprofessional and completely fail as a professional service provider.
Don’t even deserve one star.
To make matters worse, my service package was marked as completed even though the promised service was never fully delivered. Instead of addressing my concerns, the team kept asking me to upgrade to another package, which felt completely unfair when my existing package itself remained incomplete.
The entire experience has been mentally exhausting and frustrating. As a customer, I expected professionalism, accountability, and support, but unfortunately, I experienced the opposite. I would not recommend Broomees to anyone looking for reliable babysitting services unless they significantly improve their customer service, transparency, and commitment to fulfilling what they promise.
They don’t have proper record of the babysitter and the process is so delayed. Even after all this they send unprofessional and some of them are unhygienic and inactive people to take care of baby. And when you complain about this they will count your replacement to change the worker . When their worker leave the job even then they do the same and say that your replacement has been exhausted. So unprofessional and completely fail as a professional service provider.
Don’t even deserve one star.
Show more
Response from developer
Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. This is not the level of service we strive to provide. Please reach out to us at support@broomees.com or call +91 8401-8401-42 at your convenience. Our team will be happy to look into the issue and work towards resolving it as quickly as possible. Regards, Team Broomees
Could have given negative rating if the system allowed
⭐☆☆☆☆ (1 Star)
Extremely disappointing experience with Broomees.
It has been 8 days since I enrolled for their maid service, and despite constant follow-ups, they have failed to provide a suitable maid matching my requirements. What is even more frustrating is that nobody informed me that simply sharing a profile is counted as a “replacement.” This was never explained during the onboarding process and feels highly misleading.
I signed up under the impression that Broomees had an experienced team that carefully screens candidates and matches them according to customer requirements. However, the profiles shared with me were not aligned with my needs, making it clear that the matching process is far from what is promised.
The lack of transparency, poor communication, and continuous delays have caused immense inconvenience and mental stress. As a customer, I have spent days following up for updates instead of receiving the service I paid for.
If you are considering Broomees for maid hiring, I would strongly advise you to understand their replacement policy in detail before making any payment. My experience has been frustrating, misleading, and completely unsatisfactory.
Very poor customer service and absolutely not worth the hassle.
Extremely disappointing experience with Broomees.
It has been 8 days since I enrolled for their maid service, and despite constant follow-ups, they have failed to provide a suitable maid matching my requirements. What is even more frustrating is that nobody informed me that simply sharing a profile is counted as a “replacement.” This was never explained during the onboarding process and feels highly misleading.
I signed up under the impression that Broomees had an experienced team that carefully screens candidates and matches them according to customer requirements. However, the profiles shared with me were not aligned with my needs, making it clear that the matching process is far from what is promised.
The lack of transparency, poor communication, and continuous delays have caused immense inconvenience and mental stress. As a customer, I have spent days following up for updates instead of receiving the service I paid for.
If you are considering Broomees for maid hiring, I would strongly advise you to understand their replacement policy in detail before making any payment. My experience has been frustrating, misleading, and completely unsatisfactory.
Very poor customer service and absolutely not worth the hassle.
Show more
Response from developer
Thank you for your feedback. We apologize that your experience did not meet your expectations—this is certainly not what we strive for. Please reach out to us at support@broomees.com or call +91 8401-8401-42 so we can resolve this issue at the earliest. Regards, Team Broomees
Scam 2026
One of the worst service experiences I have ever had.
I paid around ₹10,900 to Broomees, and the moment the payment was completed, the entire attitude of the company changed. Before payment, they continuously follow up and promise smooth service, but after payment, they practically disappear.
They assign a so-called “Relationship Manager,” but there is absolutely no relationship management, no accountability, no proper response, and no concern for customers. Most of the time, you are left chasing them for updates while they ignore calls and messages.
This app feels less like a service platform and more like a trap to collect customers’ money. Once you pay, consider your money gone. Refund policies are cleverly hidden behind complicated terms and conditions that are never properly explained before payment. But the second you ask for a refund, suddenly they become very active — only to deny it using those same hidden policies.
The customer support experience is frustrating, exhausting, and mentally draining. Instead of solving issues, they make customers run in circles. The company seems more focused on protecting its money than providing genuine service.
Please do not get influenced by the Shark Tank hype. A TV appearance does not guarantee honesty or professionalism. I learned this lesson after wasting almost ₹11,000 on this app.
I genuinely regret trusting Broomees. I would strongly advise people to stay away from this platform unless they are ready to risk losing their hard-earned money and peace of mind.
Read all negative reviews carefully before making any payment. I honestly do not want anyone else to go through this frustrating experience.
I paid around ₹10,900 to Broomees, and the moment the payment was completed, the entire attitude of the company changed. Before payment, they continuously follow up and promise smooth service, but after payment, they practically disappear.
They assign a so-called “Relationship Manager,” but there is absolutely no relationship management, no accountability, no proper response, and no concern for customers. Most of the time, you are left chasing them for updates while they ignore calls and messages.
This app feels less like a service platform and more like a trap to collect customers’ money. Once you pay, consider your money gone. Refund policies are cleverly hidden behind complicated terms and conditions that are never properly explained before payment. But the second you ask for a refund, suddenly they become very active — only to deny it using those same hidden policies.
The customer support experience is frustrating, exhausting, and mentally draining. Instead of solving issues, they make customers run in circles. The company seems more focused on protecting its money than providing genuine service.
Please do not get influenced by the Shark Tank hype. A TV appearance does not guarantee honesty or professionalism. I learned this lesson after wasting almost ₹11,000 on this app.
I genuinely regret trusting Broomees. I would strongly advise people to stay away from this platform unless they are ready to risk losing their hard-earned money and peace of mind.
Read all negative reviews carefully before making any payment. I honestly do not want anyone else to go through this frustrating experience.
Show more
Response from developer
Thank you for your feedback. We apologize that your experience did not meet your expectations—this is certainly not what we strive for. Please reach out to us at support@broomees.com or call +91 8401-8401-42 so we can resolve this issue at the earliest. Regards, Team Broomees
Unprofessional staff and poor client support
I am extremely disappointed with the services provided by Broomees. While they were highly active and responsive before taking the payment, their professionalism completely disappeared after the payment was made.
It has been more than 15 days, and they still have not provided us with a babysitter. Despite not providing any actual service, they continue deducting days from the premium plan, which is completely unfair and unacceptable.
The babysitters who approached us have also been making unreasonable and false demands that are clearly against Broomees’ own stated company policies. On top of that, their Relationship Manager is extremely difficult to contact. Calls are rarely answered, and there is little to no proper support or accountability from their side.
Another major issue is that our address on the application keeps getting changed incorrectly, even after getting it corrected multiple times. This has caused repeated inconvenience and confusion.
As parents looking for reliable childcare support, this experience has been stressful and frustrating. Broomees seriously needs to improve their customer support, professionalism, and service management. At the moment, I would not recommend their services based on my experience.
It has been more than 15 days, and they still have not provided us with a babysitter. Despite not providing any actual service, they continue deducting days from the premium plan, which is completely unfair and unacceptable.
The babysitters who approached us have also been making unreasonable and false demands that are clearly against Broomees’ own stated company policies. On top of that, their Relationship Manager is extremely difficult to contact. Calls are rarely answered, and there is little to no proper support or accountability from their side.
Another major issue is that our address on the application keeps getting changed incorrectly, even after getting it corrected multiple times. This has caused repeated inconvenience and confusion.
As parents looking for reliable childcare support, this experience has been stressful and frustrating. Broomees seriously needs to improve their customer support, professionalism, and service management. At the moment, I would not recommend their services based on my experience.
Show more
Response from developer
Thank you for your feedback. We apologize that your experience did not meet your expectations—this is certainly not what we strive for. Please reach out to us at support@broomees.com or call +91 8401-8401-42 so we can resolve this issue at the earliest. Regards, Team Broomees
