Scam 2026
One of the worst service experiences I have ever had.
I paid around ₹10,900 to Broomees, and the moment the payment was completed, the entire attitude of the company changed. Before payment, they continuously follow up and promise smooth service, but after payment, they practically disappear.
They assign a so-called “Relationship Manager,” but there is absolutely no relationship management, no accountability, no proper response, and no concern for customers. Most of the time, you are left chasing them for updates while they ignore calls and messages.
This app feels less like a service platform and more like a trap to collect customers’ money. Once you pay, consider your money gone. Refund policies are cleverly hidden behind complicated terms and conditions that are never properly explained before payment. But the second you ask for a refund, suddenly they become very active — only to deny it using those same hidden policies.
The customer support experience is frustrating, exhausting, and mentally draining. Instead of solving issues, they make customers run in circles. The company seems more focused on protecting its money than providing genuine service.
Please do not get influenced by the Shark Tank hype. A TV appearance does not guarantee honesty or professionalism. I learned this lesson after wasting almost ₹11,000 on this app.
I genuinely regret trusting Broomees. I would strongly advise people to stay away from this platform unless they are ready to risk losing their hard-earned money and peace of mind.
Read all negative reviews carefully before making any payment. I honestly do not want anyone else to go through this frustrating experience.
I paid around ₹10,900 to Broomees, and the moment the payment was completed, the entire attitude of the company changed. Before payment, they continuously follow up and promise smooth service, but after payment, they practically disappear.
They assign a so-called “Relationship Manager,” but there is absolutely no relationship management, no accountability, no proper response, and no concern for customers. Most of the time, you are left chasing them for updates while they ignore calls and messages.
This app feels less like a service platform and more like a trap to collect customers’ money. Once you pay, consider your money gone. Refund policies are cleverly hidden behind complicated terms and conditions that are never properly explained before payment. But the second you ask for a refund, suddenly they become very active — only to deny it using those same hidden policies.
The customer support experience is frustrating, exhausting, and mentally draining. Instead of solving issues, they make customers run in circles. The company seems more focused on protecting its money than providing genuine service.
Please do not get influenced by the Shark Tank hype. A TV appearance does not guarantee honesty or professionalism. I learned this lesson after wasting almost ₹11,000 on this app.
I genuinely regret trusting Broomees. I would strongly advise people to stay away from this platform unless they are ready to risk losing their hard-earned money and peace of mind.
Read all negative reviews carefully before making any payment. I honestly do not want anyone else to go through this frustrating experience.
Show more
Response from developer
Thank you for your feedback. We apologize that your experience did not meet your expectations—this is certainly not what we strive for. Please reach out to us at support@broomees.com or call +91 8401-8401-42 so we can resolve this issue at the earliest. Regards, Team Broomees
Unprofessional staff and poor client support
I am extremely disappointed with the services provided by Broomees. While they were highly active and responsive before taking the payment, their professionalism completely disappeared after the payment was made.
It has been more than 15 days, and they still have not provided us with a babysitter. Despite not providing any actual service, they continue deducting days from the premium plan, which is completely unfair and unacceptable.
The babysitters who approached us have also been making unreasonable and false demands that are clearly against Broomees’ own stated company policies. On top of that, their Relationship Manager is extremely difficult to contact. Calls are rarely answered, and there is little to no proper support or accountability from their side.
Another major issue is that our address on the application keeps getting changed incorrectly, even after getting it corrected multiple times. This has caused repeated inconvenience and confusion.
As parents looking for reliable childcare support, this experience has been stressful and frustrating. Broomees seriously needs to improve their customer support, professionalism, and service management. At the moment, I would not recommend their services based on my experience.
It has been more than 15 days, and they still have not provided us with a babysitter. Despite not providing any actual service, they continue deducting days from the premium plan, which is completely unfair and unacceptable.
The babysitters who approached us have also been making unreasonable and false demands that are clearly against Broomees’ own stated company policies. On top of that, their Relationship Manager is extremely difficult to contact. Calls are rarely answered, and there is little to no proper support or accountability from their side.
Another major issue is that our address on the application keeps getting changed incorrectly, even after getting it corrected multiple times. This has caused repeated inconvenience and confusion.
As parents looking for reliable childcare support, this experience has been stressful and frustrating. Broomees seriously needs to improve their customer support, professionalism, and service management. At the moment, I would not recommend their services based on my experience.
Show more
Response from developer
Thank you for your feedback. We apologize that your experience did not meet your expectations—this is certainly not what we strive for. Please reach out to us at support@broomees.com or call +91 8401-8401-42 so we can resolve this issue at the earliest. Regards, Team Broomees
Pathetic service and poor customer service
This app is a scam. Do not be fooled. If you try booking through this app, you will suffer 9/10 times. Either the worker will not show up after taking the subscription and they will start with their “10 working day replacement policy” but will refuse to extend the subscription for the time their was no worker at your place. They refuse to provide refund even they are unable to arrange a worker for even 1 month. The workers allotted do not respect the 3 leaves a month rule and most of them take 7 leaves a month. I am saying this because i suffered because I took 1 year subscription and suffered a lot with no worker for almost 2 months at my place despite paying upfront subscription. So this is an absolute scam. Do not trust them. Their customer service support via relationship manager is pathetic and when you ask for replacement when the worker does not show up, they repeat only these words of 10 working day replacement. Trust your local neighbourhood maids more than these app. I learnt it the hard way when I lost money on their app. I’m still trying for refund which they refuse to provide.
Show more
Response from developer
We appreciate you sharing your experience, and we’re very sorry to hear that it didn’t meet expectations. This is not the kind of service we aim to provide. We’re here to make things right—please email us at support@broomees.com or call us at +91 8401-8401-42, and we’ll do our best to resolve the matter quickly. Regards, Team Broomees
Pathetic Experience
On 26th March 2026, we booked a daily cook service. We live on the 3rd floor, and the first cook come downstairs on 29th March, she refused to climb the stairs, saying she could not do that every day. We then waited for a second profile. She was supposed to come as per Broomes Mr Rohan (RM) on 1st April but did not show up, and there was no update from Broomes. When I contacted them, the cook informed us that she would not be coming. Again, there was no proactive communication from the Broomes staff—I had to follow up myself.
After raising the concern, Broomes provided a third profile. When she joined on 2nd April, on the very first day, she cleaned utensils in a very unhygienic way without using soap, just rinsing with water. Today 3rd Apil, we observed that she was not properly cleaning vegetables or food before cooking. For example, when asked to cook rice, she simply dipped it in water once and put it directly into the cooker.
I shared this experience with Mr. Rohan (RM), but he seemed very unconcerned. I asked him, if we fall ill due to such unhygienic food, who would be responsible? He showed no seriousness and kept repeating scripted responses. He said they would assess the cook for the next two days and then update us. Does that mean we are expected to eat unhygienic food for two more days? We have infants at home—this is unacceptable.
This has been a very pathetic and unprofessional experience with Broomes.
When I asked for a refund of the subscription fee, it was clearly denied, stating that there is no refund policy. We now feel scammed and defrauded.
I would strongly recommend going with another company instead of Broomes
After raising the concern, Broomes provided a third profile. When she joined on 2nd April, on the very first day, she cleaned utensils in a very unhygienic way without using soap, just rinsing with water. Today 3rd Apil, we observed that she was not properly cleaning vegetables or food before cooking. For example, when asked to cook rice, she simply dipped it in water once and put it directly into the cooker.
I shared this experience with Mr. Rohan (RM), but he seemed very unconcerned. I asked him, if we fall ill due to such unhygienic food, who would be responsible? He showed no seriousness and kept repeating scripted responses. He said they would assess the cook for the next two days and then update us. Does that mean we are expected to eat unhygienic food for two more days? We have infants at home—this is unacceptable.
This has been a very pathetic and unprofessional experience with Broomes.
When I asked for a refund of the subscription fee, it was clearly denied, stating that there is no refund policy. We now feel scammed and defrauded.
I would strongly recommend going with another company instead of Broomes
Show more
Response from developer
We appreciate you sharing your experience, and we’re very sorry to hear that it didn’t meet expectations. This is not the kind of service we aim to provide. We’re here to make things right—please email us at support@broomees.com or call us at +91 8401-8401-42, and we’ll do our best to resolve the matter quickly. Regards, Team Broomees
Worst service provider
I had an extremely disappointing experience with the Broomees app. This has been one of the most frustrating and misleading service subscriptions I’ve ever taken.
Firstly, the quality of workers provided was unacceptable. One of the workers, Shashi, openly admitted on the very first day that she was cooking for the first time. I literally had to teach her how to cook — imagine paying for a service and then training the worker yourself! The other workers, Saraswati Kumari and Susheela, were also not able to cook properly, which clearly shows poor screening and training from Broomees.
What’s worse is their complete lack of accountability. Despite these clear service issues, the company falsely claims there were “no service-related concerns” just to avoid providing replacements. This is extremely dishonest.
At the time of subscription, they promised that in case of service issues, unlimited replacements would be provided. However, when actual problems occurred, they suddenly changed their stance and started counting every replacement against a limit. This is a classic case of mis-selling and lack of transparency.
Even after such poor service, they are now refusing further support and pushing for a subscription upgrade instead of resolving the issue. This clearly shows that customer satisfaction is not their priority.
They had also committed to providing a partial refund if services were discontinued, but now that too seems doubtful.
Overall, Broomees is highly unprofessional, unreliable, and misleading. I would strongly advise others to stay away from this app unless you want to waste your time, money, and energy.
Firstly, the quality of workers provided was unacceptable. One of the workers, Shashi, openly admitted on the very first day that she was cooking for the first time. I literally had to teach her how to cook — imagine paying for a service and then training the worker yourself! The other workers, Saraswati Kumari and Susheela, were also not able to cook properly, which clearly shows poor screening and training from Broomees.
What’s worse is their complete lack of accountability. Despite these clear service issues, the company falsely claims there were “no service-related concerns” just to avoid providing replacements. This is extremely dishonest.
At the time of subscription, they promised that in case of service issues, unlimited replacements would be provided. However, when actual problems occurred, they suddenly changed their stance and started counting every replacement against a limit. This is a classic case of mis-selling and lack of transparency.
Even after such poor service, they are now refusing further support and pushing for a subscription upgrade instead of resolving the issue. This clearly shows that customer satisfaction is not their priority.
They had also committed to providing a partial refund if services were discontinued, but now that too seems doubtful.
Overall, Broomees is highly unprofessional, unreliable, and misleading. I would strongly advise others to stay away from this app unless you want to waste your time, money, and energy.
Show more
Response from developer
We appreciate you sharing your experience, and we’re very sorry to hear that it didn’t meet expectations. This is not the kind of service we aim to provide. We’re here to make things right—please email us at support@broomees.com or call us at +91 8401-8401-42, and we’ll do our best to resolve the matter quickly. Regards, Team Broomees
