App is unreliable.
The app gives an instant call when someone rings the bell. But it’s only that. After that, if you try to receive it like a call, it won’t happen. The app freezes or logs out. After that, you have to force close the app and open again. This time it will just keep trying to connect. Have to force close and open the app for atleast 5-6 times before a connection is made. Even after that, the speaker does not turn on. So again you have to force close the app 2-3 times. All of this takes 6-8 minutes. If your visitor/delivery person is at the gate, they have to wait for this time. Super irritating if you’re in college or meeting or somewhere because all that time, your attention is elsewhere. Looks just bad.
Terrible app, that too from a group like HERO, they should just fire their developer team.
Terrible app, that too from a group like HERO, they should just fire their developer team.
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Don’t Buy - Honest Review!
So Qubo doesn’t have any physical presence here, after 1 year of buying this product it showed me some technical issue where I couldn’t connect to the WiFi anymore … I tried calling for support ! The guy made me repeat the same steps that was written in the app which I was also following since last 15 days before connecting with the support ! That seemed like a literal waste of time at the end the guy said maam you need to buy a new one as we can’t do anything there’s a hardware issue ! I infact bought the 2K Ultra one ! So basically if you are buying anything from them just be ready to buy the same product again after 1 year as their product will fail one way or other and they can’t help it. It’s the customer fault to trust a company which is a subsidiary of HERO company. If you really want to waste money then be their guest and buy, GOOD LUCK!
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Disappointing Experience with Qubo Camera
I’m quite disappointed with the overall experience with the Qubo camera. There are several basic features that need improvement:
* No option to increase download time: There is no flexibility to select or extend the duration of the footage while downloading.
* Inaccurate time selection: When I select a specific time, for example 7:45 PM, the app often shows or starts around 7:40 PM, making it difficult to access the exact footage required.
* No playback speed options: There is no option to watch recordings at 2x, 3x, or higher speeds, which would be very useful when reviewing long footage.
* Person detection is unreliable: Many times, the camera fails to detect or identify a person even when someone is clearly present in the camera’s view.
Overall, the camera has potential, but these issues significantly affect the usefulness of the product, especially when reviewing recorded footage. I hope Qubo addresses these concerns through software updates and improves the accuracy and usability of the app.
* No option to increase download time: There is no flexibility to select or extend the duration of the footage while downloading.
* Inaccurate time selection: When I select a specific time, for example 7:45 PM, the app often shows or starts around 7:40 PM, making it difficult to access the exact footage required.
* No playback speed options: There is no option to watch recordings at 2x, 3x, or higher speeds, which would be very useful when reviewing long footage.
* Person detection is unreliable: Many times, the camera fails to detect or identify a person even when someone is clearly present in the camera’s view.
Overall, the camera has potential, but these issues significantly affect the usefulness of the product, especially when reviewing recorded footage. I hope Qubo addresses these concerns through software updates and improves the accuracy and usability of the app.
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Terrible App Experience
The app is extremely frustrating. It can take several minutes just to load and show who has pressed the bell. By the time the video/data finally appears, the person at the door has pressed the bell again out of frustration - and then the whole process starts again. This app needs to be fast and responsive, especially when someone is standing at your door. Unfortunately, the app fails badly at the most basic part of the experience. The hardware is okay; the app seriously needs work.
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Latest update broke the app completely - Crashing constantly
I use this app with a 16A smart plug for AC and other appliances. After the recent update, the app has become completely broken and filled with bugs. It now crashes immediately whenever I try to turn the plug on or off. The electricity usage feature is also still completely broken and causes crashes. Please fix these stability issues urgently, as I can no longer control my appliances.
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