Qubo User Reviews

Qubo
Qubo
HERO ELECTRONIX PRIVATE LIMITED

Top reviews

Perfect

For the price it’s perfect for me . Other cctv installations are very very expensive . This is almost DIY with a help of a local electrician . I’m using 6+ cameras for my home . This is my second year . It reboots and connects to internet directly all by itself . Also everything is cloud storage . Till now everyjting is perfect . Sometimes try cameras go off but they come on automatically .also happy to see regular updates to the app. Hope hero is continuously working to get better with the app. Happy with the app features too . Hope in the future they can come out with even more higher resolution cameras and better waterproof adapters with all other kits.
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No Video call disable. Motion detection is tied up to purchase plans

I use door bell. The app don’t have basic video call on or off toggle in app. Even if I’m at home, I have to hear door bell and a call to my phone which is double work to attend both. They put DND which disables all calls, door chime and notifications entirely and even miss logging of those notifications which is even useless. We need all notifications and events and it should be recorded. But not annoying phone calls always.
Also for motion detection it don’t work always. It logs once rarely. Customer support says need monthly subscription for Alerts to be logged always. It works only if setting changed to person detection. So if a cat steals your milk kept on door, you’re going to miss that.
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Feedback for basic features

Please add a geofencing feature or a schedule based feature for home camera to move it out of home mode to away mode with automation.

Feedback

Good UI and overall experience is nice. The only issue is that there is too much lag when clicking alert notifications. It takes time to open and feels unresponsive at times. Please optimize the notification performance for a smoother user experience.

Good for home security

Application is working fine for my home. I have been using the Qubo cameras and app since last 4 months now and I am satisfied with its performance.

Better in terms of performance

Latest version 4.1.0 is better and fast. All lags of video loading has gone now.

Do not buy.

So called hero brand product is the worst, on a fine day it will unlink all your devices and you have no option to link them back unless you physically go there and connect those ,

No Multiple Camera Support

This app doesnt allow me to watch all my 4 camera once so that i can project that output on my monitor screen or watch all of them at once. Basically these are TOY CAMERA can be used to view one place only that too insecure if someone comes and power them off these camera will not show who did that because it uploads video after 1 minutes so that part of video is not uploaded ever.
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Not a good app

Can’t able to see the live video itself sometimes, I can say more than 50%off the time then where comes the security and what is the use. Need to fix this issue immediately and app update is required.

App is actually good

This app really works well but sometimes glitches are there I think bugs

Do you even test your app

This has been such a frustrating experience and shows utter incompetence.
Full of bugs. I am not even able to subscribe. Whoever is in charge should be fired.

Bug in latest build

The latest version seems to have introduced a weird bug. Every couple of days the app stops working, just stuck on loading screen. I have uninstall and then reinstall to make it work. This has become very annoying. It only started a few weeks back. Pls get this resolved asap

Location enablement problem

The app is good but with the update where the requirement of location enablement for accessing the live video. The app has become very unfriendly.

Why does the app want to know where i am when i access the app.

And the notifications are also around 5 to 8 seconds delayed.

Worst Smart Camera Experience I’ve Had

Worst purchase decision I’ve made in a while. The Qubo app is full of bugs and feels half-baked.

The setup process was a nightmare. Connecting the camera to Wi-Fi took multiple attempts, constant retries, and unnecessary frustration. For a product that’s supposed to be “plug-and-play,” this is unacceptable.

Even after setup, the experience doesn’t improve much. The app is inconsistent, slow at times, and clearly not optimized well. Basic reliability something critical for a security product is missing.

What makes it worse is the complete lack of support for desktop platforms. There’s no proper software for Windows or Mac, which is a major limitation if you want to monitor your cameras from a laptop or workstation.

Overall, the product feels rushed and poorly executed. Definitely not something I’d recommend if you’re looking for a dependable home security solution.
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Store products

The products in the store don’t open individually and show the product features. You can only add it to the cart.

Qubo bullet camera

Initially it was working fine with all functionality. Now its super buggy, AI notifications timeline is random, it should show in descending manner. If you scroll through AI notifications then you will notice endless and multiple notifications for one detection. Fix this immediately otherwise product is useless without proper application
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Too much bug and error

I’m really disappointed with the Qubo CCTV camera. There are a lot of bugs and frequent errors, especially in the app, which often doesn’t work properly. Even the recording has major bugs—when I watch the video, it’s full of pixelation and color issues. On top of that, their customer care is really unresponsive. I regret choosing this product and definitely wouldn’t recommend it. If the Qubo team is watching this, please connect with me and resolve this issue.
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Too many bugs

The app has become very unstable post the recent update on IOS 26.4. One of my black camera has stopped streaming and the dashboard keeps changing the camera layout. The default setting for streaming is HD which causes streaming lag on all cameras. Please resolve all these issues on priority.

Getting worst with each updates

I am using Qubo cameras since 3 years now and with every app updates the user experience is getting worst and the camera is also not behaving properly. The recorded videos takes decade to load and forget about the playback, that never happens. Tried to close and restart the app, camera and WiFi. But the experience is same. I have assumed now that camera is installed only for a display purpose. Even if it doing its job the app is useless and also making camera useless. And regarding the video clip downloads, well playback is barely happens in the app, downloading video seems to be luxury dream.
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Missing Quality Control

Any security related stuff must go through a strict quality check but both hardware and Software of Qubo has too many faults. Example currently the latest version of the app is not opening in my update to date iphone 17 Pro Max, when it used to open that time also it's unable to load Video from the doorbell camera in one go in full network, there is no option to keep the Camera in HD mode permanently, for door camera it's common sense to keep a wide angle lens but the product designer left it with a low spec camera.
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