Poor performance
I don’t want to give this review being an Indian brand. But patience is lost. Inspite of WiFi router just next to camera n all trouble shooting done, most of the time live feed sonar work staring poor network. But I get good speed n good network . Waste of money . Sorry
No fast forward option available
There is no fast forward option available when I want to play back recording. It’s a common feature provided by all other brands like Xiaomi, Tapo but Qubo didn’t provide it. When I want to play a long recording session I have no option to play it in 2x, 4x or 16x mode.
Works well, does the job
Human detection is 90% accurate. That can be improved. Also, the lights and siren feature on human detection feature is very useful, but should allow setting time for it such that it will automatically get activated in night and be turned off in the morning.
No customer service
I am facing issues with my Wi-Fi camera recording. Despite repeated attempts, I have been unable to get support from customer care through a phone call. The only option available is WhatsApp messaging, which makes troubleshooting very difficult and time-consuming. It is frustrating to explain technical issues through chat when direct assistance is needed. I hope the company improves its customer support and provides proper phone support to resolve customer issues more efficiently.
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Live stream stops after a minute of working
I have QUBO home security cam at my home in the porch area
It has been the first outdoor cam I set up. Initially it worked well but after a few years the live streaming freezes and stops streaming for some reason which is unknown to me.
I have tried contacting customer care support but none has worked out
There is no support for existing customers at the moment
It seems I would have to take down this camera very soon as it seems to be like a wall hanging for me
It has been the first outdoor cam I set up. Initially it worked well but after a few years the live streaming freezes and stops streaming for some reason which is unknown to me.
I have tried contacting customer care support but none has worked out
There is no support for existing customers at the moment
It seems I would have to take down this camera very soon as it seems to be like a wall hanging for me
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Perfect
For the price it’s perfect for me . Other cctv installations are very very expensive . This is almost DIY with a help of a local electrician . I’m using 6+ cameras for my home . This is my second year . It reboots and connects to internet directly all by itself . Also everything is cloud storage . Till now everyjting is perfect . Sometimes try cameras go off but they come on automatically .also happy to see regular updates to the app. Hope hero is continuously working to get better with the app. Happy with the app features too . Hope in the future they can come out with even more higher resolution cameras and better waterproof adapters with all other kits.
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No Video call disable. Motion detection is tied up to purchase plans
I use door bell. The app don’t have basic video call on or off toggle in app. Even if I’m at home, I have to hear door bell and a call to my phone which is double work to attend both. They put DND which disables all calls, door chime and notifications entirely and even miss logging of those notifications which is even useless. We need all notifications and events and it should be recorded. But not annoying phone calls always.
Also for motion detection it don’t work always. It logs once rarely. Customer support says need monthly subscription for Alerts to be logged always. It works only if setting changed to person detection. So if a cat steals your milk kept on door, you’re going to miss that.
Also for motion detection it don’t work always. It logs once rarely. Customer support says need monthly subscription for Alerts to be logged always. It works only if setting changed to person detection. So if a cat steals your milk kept on door, you’re going to miss that.
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Feedback for basic features
Please add a geofencing feature or a schedule based feature for home camera to move it out of home mode to away mode with automation.
Feedback
Good UI and overall experience is nice. The only issue is that there is too much lag when clicking alert notifications. It takes time to open and feels unresponsive at times. Please optimize the notification performance for a smoother user experience.
Good for home security
Application is working fine for my home. I have been using the Qubo cameras and app since last 4 months now and I am satisfied with its performance.
Better in terms of performance
Latest version 4.1.0 is better and fast. All lags of video loading has gone now.
Do not buy.
So called hero brand product is the worst, on a fine day it will unlink all your devices and you have no option to link them back unless you physically go there and connect those ,
No Multiple Camera Support
This app doesnt allow me to watch all my 4 camera once so that i can project that output on my monitor screen or watch all of them at once. Basically these are TOY CAMERA can be used to view one place only that too insecure if someone comes and power them off these camera will not show who did that because it uploads video after 1 minutes so that part of video is not uploaded ever.
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Not a good app
Can’t able to see the live video itself sometimes, I can say more than 50%off the time then where comes the security and what is the use. Need to fix this issue immediately and app update is required.
App is actually good
This app really works well but sometimes glitches are there I think bugs
Do you even test your app
This has been such a frustrating experience and shows utter incompetence.
Full of bugs. I am not even able to subscribe. Whoever is in charge should be fired.
Full of bugs. I am not even able to subscribe. Whoever is in charge should be fired.
Bug in latest build
The latest version seems to have introduced a weird bug. Every couple of days the app stops working, just stuck on loading screen. I have uninstall and then reinstall to make it work. This has become very annoying. It only started a few weeks back. Pls get this resolved asap
Location enablement problem
The app is good but with the update where the requirement of location enablement for accessing the live video. The app has become very unfriendly.
Why does the app want to know where i am when i access the app.
And the notifications are also around 5 to 8 seconds delayed.
Why does the app want to know where i am when i access the app.
And the notifications are also around 5 to 8 seconds delayed.
Worst Smart Camera Experience I’ve Had
Worst purchase decision I’ve made in a while. The Qubo app is full of bugs and feels half-baked.
The setup process was a nightmare. Connecting the camera to Wi-Fi took multiple attempts, constant retries, and unnecessary frustration. For a product that’s supposed to be “plug-and-play,” this is unacceptable.
Even after setup, the experience doesn’t improve much. The app is inconsistent, slow at times, and clearly not optimized well. Basic reliability something critical for a security product is missing.
What makes it worse is the complete lack of support for desktop platforms. There’s no proper software for Windows or Mac, which is a major limitation if you want to monitor your cameras from a laptop or workstation.
Overall, the product feels rushed and poorly executed. Definitely not something I’d recommend if you’re looking for a dependable home security solution.
The setup process was a nightmare. Connecting the camera to Wi-Fi took multiple attempts, constant retries, and unnecessary frustration. For a product that’s supposed to be “plug-and-play,” this is unacceptable.
Even after setup, the experience doesn’t improve much. The app is inconsistent, slow at times, and clearly not optimized well. Basic reliability something critical for a security product is missing.
What makes it worse is the complete lack of support for desktop platforms. There’s no proper software for Windows or Mac, which is a major limitation if you want to monitor your cameras from a laptop or workstation.
Overall, the product feels rushed and poorly executed. Definitely not something I’d recommend if you’re looking for a dependable home security solution.
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