Not functional and erroneous charge
Only a 8 days demo, mentioned nowhere on the app page…
Response from developer
Thanks for the feedback. We agree that it should be easy to understand whether an app offers subscriptions or other in-app purchases before downloading, and we’d welcome any improvements Apple makes to increase their visibility. For future reference, the App Store product page indicates when an app includes in-app purchases directly below the Get button. You can also scroll to the Information section, open “In-App Purchases,” and view the available subscription products and prices before installing. Also, you might be interested to know that the app is not limited to a short demo: it also includes a free plan, which can be accessed by closing the payment offer screen without starting a trial or subscription. We’ll continue working to make that option clearer within the app.
Free Trial Tries to Make a Purchse
Response from developer
Thanks for the feedback, and sorry for the confusion. A 7-day free trial is still started through Apple’s App Store subscription system, so if in-app purchases or subscriptions are disabled on the device, Apple may block the trial and show a “purchases aren’t allowed” message. This does not mean the app is trying to charge immediately before the trial. The trial, price, renewal terms, and confirmation are all handled by Apple before any subscription can begin. The app also includes a free version, which can be accessed by closing the payment offer screen without starting a trial or subscription. We’ll continue working to make this distinction clearer.
It’s good
Legal
Mega
Singlefathersthrive
課金させられた…？
Response from developer
ご不便とご心配をおかけして申し訳ありません。アプリを削除しても、App Storeのサブスクリプションは自動的には解約されないため、Apple IDのサブスクリプション設定から解約手続きを行っていただく必要があります。 請求の確認や返金をご希望の場合は、AppleがApp Store上の請求を直接管理しているため、reportaproblem.apple.com にアクセスして返金をリクエストしてください。 予期しない請求に感じられたこと、申し訳なく思います。今後も、サブスクリプションや解約方法がより分かりやすく伝わるよう改善してまいります。
Ugh
Response from developer
Hi there, thanks for reaching out and sorry to hear about your experience – losing an hour of data is really frustrating. One thing that can cause this: if another app takes over the audio session while a recording is in progress (for example, a phone call, navigation, or music app), the recording can get truncated or interrupted. This is an iOS-level limitation on how apps share audio access. That said, we'd love to look into what happened in your specific case. Could you reach out to us via the support option in the app? We'll do our best to help.
Utile
You charged me before the free trial ended! I have signed up today and recieved an invoice just now!
I want my money back immediately and I won’t be renewing.
Response from developer
Hi, Discustardy99, Sorry for the frustrating first experience – let's try and get this resolved for you. Firstly, as Decibel Meter Ultra uses Apple's in-app purchase system, all charges are processed by Apple – we don't have access to your payment details or the ability to bill you directly. Every subscription has to be confirmed by you via Face ID, Touch ID, or your Apple ID password before any charge goes through. Regarding the unexpected payment, one thing worth checking: we offer two plans, and the free trial only applies to the weekly one. The annual plan starts immediately with no trial, so if that's the option that was selected at checkout, the charge would have gone through on day one. The purchase receipt you received will show which plan it was. For a refund, Apple handles these directly – you can request one at reportaproblem.apple.com or via the link in your receipt email, and they're usually quick to resolve trial-related cases. If you need a hand finding anything, the support link on our App Store page will reach us directly. Best wishes, The Ultrafine Helpdesk Team
so
やあやあ
Lacks finer resolution
£7.99 a week
Response from developer
Thanks for the feedback. We’re glad to hear the app worked for you, but we understand that weekly pricing is not the right fit for everyone. The weekly plan is intended for short-term use, such as a specific project, shoot, or measurement task. For longer-term users, we also offer discounted longer-term plans compared with paying weekly. We appreciate the feedback and will continue reviewing how we present pricing so users can choose the option that best fits their needs.
