Angry
Very difficult to cancel subscription even when contacting as requested no response
Response from developer
Hi Clara, We're sorry to hear that you're having trouble cancelling your subscription. Please contact our support team at help@deepace.io so we can assist you with the cancellation directly. We apologize for the inconvenience and appreciate you bringing this to our attention!
Deserves no starts
Response from developer
Hi, We’re sorry to hear that your experience with DeePace didn’t meet your expectations and that you were surprised by the £70 charge. We understand how frustrating this must be, especially when you’ve already cancelled your subscription and requested a refund. Please contact us at help@deepace.io with the email address associated with your account so our team can review the charge, check your subscription status, and look into your refund request. Thank you for bringing this to our attention. Kind regards,
A scam
Response from developer
Hi, We’re sorry to hear you had trouble cancelling your subscription and that the links to both cancellation and support weren’t working. We understand how frustrating this must be, especially when it resulted in an unexpected charge. Please contact us directly at help@deepace.io with the email address associated with your account. Our team will review your subscription, assist with cancellation, and look into your concerns regarding the charge. Thank you for bringing these issues to our attention. Your feedback helps us identify areas where we need to improve. Kind regards,
Not happy
Response from developer
Hi Judy, We’re sorry to hear you’ve had trouble signing in and understand how frustrating it is to pay for an app you can’t access. We’d like to help resolve this issue. Please email us at help@deepace.io with the email address associated with your account so our team can investigate the login problem and review your concerns.
