DeepPocket User Reviews

Customer Experience

Positive experience24.5% of reviews
Neutral4.6% of reviews
Negative experience70.9% of reviews

~ Based on 151 written reviews from the US App Store.

Is DeepPocket Safe?

DeepPocket appears mostly safe based on user ratings. AppsHunter Safety Score for DeepPocket is 75/100.

This assessment is based on 33 user ratings, with an App Store average of 3.9/5.

Safety Analysis

72.7% of ratings point to a safe experience
0.0% of ratings suggest some concerns
27.3% of ratings point to a risky experience

~ Based on 33 App Store ratings for DeepPocket.

Is DeepPocket Legit?

DeepPocket appears to be a legitimate app. AppsHunter Legitimacy Score for DeepPocket is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

perfect app for tourists in thailand.

this saved my life in thailand! so easy to use and works so well!!

i guess it is scam

i afraid used infos stolen

SCAM

They are inactive my account and they take my passport and card photo. Open my account.

LIFE SAVER! Finally something that you can do on your own.

This app saved our trip! We had so many issues trying to set up thaitag and using prompt pay while in Thailand and because we didn’t bring any AUD it wasn’t possible.
We wanted something I could set up in the hotel room and continue travelling without going to the bank and giving them AUD. Besides the app being abit slow to load sometimes everything worked really well !! Super happy with this and it made our trip so much easier being able to pay for things using the QR scan.
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DON’T BOTHER!

My experience with Deep Pocket has been extremely disappointing and has left me without access to my own money when I needed it most.

I deposited funds into the platform with the expectation that I would be able to use them for everyday transactions and transfers. However, when I attempted to transfer THB 10,000 to pay my rent, I was informed via Messenger that transfers were limited to approximately THB 1,700 per transaction. This limitation was not made clear to me beforehand and came as a complete surprise.

Even more concerning, I was then told that I should not make too many transfers because multiple transactions could trigger restrictions or suspension of my account. I was advised that making more than five transfers could create issues, despite the fact that five transfers would not even allow me to move the full THB 10,000 required to pay my rent.

The situation became even worse when my account was subsequently restricted and my funds effectively became inaccessible while I was asked to provide documents and wait for a review process that could take several business days. During this time, I still had financial obligations to meet, but no practical access to my own money.

The combination of undisclosed transfer limitations, warnings about making multiple transfers, account restrictions, lengthy review periods, and poor communication has created an experience that I can only describe as stressful and wholly unsuitable for anyone who needs reliable access to their funds.

Financial services depend on trust, transparency, and predictability. In my experience, Deep Pocket failed on all three counts.

Based on my experience, I would strongly recommend that anyone considering this app proceed with extreme caution and carefully consider whether they are comfortable with the possibility of unexpected transfer restrictions and delayed access to their funds.
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Works good for me

I have downloaded the app after a similar company unexpectedly paused my account for QR payments abroad. Had to retake photo of my ID several times for the check but everything else worked well and it was easy to set up an account to use it. Tried several payments including bills and QR payments. All worked seamlessly. Would be great if PEA could be added amongst companies to pay bills to. Thank you.
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Ain’t even topping up

Can’t

Easy to use

So nice to be able to top up with an American credit card. Many places don’t take a credit card and this is very handy.

Waste of time

Spent an hour providing ID then it says card inactive - not working from Australia I assume.

Not for tourists

The ads shown on TikTok are scam, this is for long-term Thai foreigners, not tourists, even though you give your passport you need at least 1 Thai document, total waste of time

Worst customer service and features

For 3 years I used it, the developers try to make something more stupid from that last fail, first it was % from each transfer, then 3000 Bhat limit, now it is 1700 Bhat for each transaction, so
What was the point of making this app, only god knows….

Add this

Would be good if you can add multiple debit/credit cards

It works, with a major caveat

I was able to do all the ID checks, top up my account, and spend money using QR codes. The issue is that it's not possible to take out money if you're a foreigner into another bank account. I contacted customer service about this, and they mentioned that they have no plans of supporting this feature. This is a serious flaw.
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Blocked the money

They blocked the money in my account. First, they told me to go to the sender's bank, but after I visited, they told me to go to the police station. The funds were never unblocked.

แย่มากแย่ที่สุด This is the worst application I've ever used.

ถ้าใครกำลังที่จะใช้หนีไป ใช้อยู่ดีดีบัญชีก็โดนแล้วรอเป็นอาทิตย์ พอปลดปุ๊บสักพักนึงก็โดนล็อกอีก สุดท้ายทำเรื่องถอนเงินเข้าบัญชีอีกสองอาทิตย์ For anyone unfamiliar with this app, I strongly advise against using your account. It can get frozen at any time, and the process of unlocking takes a very long time. I strongly do not recommend it, but if you want to try, go ahead.
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Great

This is perfect if you want a functional account to use in Thailand

Great app

Best Thai spending app available for expats

Take my money but no credit

Application take my money from 20.02.2026 and I give them all information all bank information and they still didint give my money back and yesterday one of stuff from massanger text me and say we fix ur problem please check balance I check still no money and I ask no money he didint answer and Today difrent person text me how can I help u its like a big JOKR and DEEPPOCKET STIİLL DIDINT GIVE ME MY MONEY İ JUST WANT MY MONEY İN APLİCATİON !
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Convenience

Easy to pay,

Verification

Terrible verification system. I’ve attempted it dozens of times and it keeps rejecting my photo for being ‘blurry’ or ‘face doesn’t match.’ Completely frustrating and a waste of time.

Response from developer

For further assistance, you may provide us with additional details (e.g., registered phone number, national ID or passport number, or other personal information for verification) via service@t2pco.com or through our Call Center at 02-114-7456, available 24/7.