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Details

  • Released
  • Updated
  • August 24, 2022
  • June 27, 2026
My Rabbit screenshot #1 for iPhone
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About

Easily manage your Rabbit Card with this app. Top up your card, check your balance, and view transaction history. Stay updated on promotions and access special services with the "Rabbit Worry-Free" package.

Top up Rabbit Card
Check Rabbit Card balance
View transaction history
E-KYC registration
Rabbit Care services
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What's New in My Rabbit

My Rabbit Application [4.15.0]

June 27, 2026

[in Version 4.15.0] - System Improvement [ในเวอร์ชัน 4.15.0] - เพิ่มประสิทธิภาพระบบ

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User reviews

app ข้าและแตะ NFC ช้ายิ่งกว่า

app ข้าและแตะ NFC ช้ายิ่งกว่า

Worst App Experience I’ve Had

This app is unbelievably broken. The navigation is a complete mess and the interface feels like it was thrown together for a beginner programming class. Nothing flows, nothing makes sense, and basic actions take way more effort than they should.

I tried to sign up for the Wallet feature and the page just froze—completely unresponsive. Had to force close it multiple times and still couldn’t get through. This is on the latest iOS (26.4.1) on a perfectly fine 4-year-old iPhone, so there’s really no excuse.

Honestly, this is just a frustrating, poorly built piece of software. Fix your app.
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Not usable for foreigners

Foreigners cannot use this app, only Thai citizens with a Thai Id card. Odd that they went through the effort to make this in English and put it on foreign app stores and not just region restricted to Thailand like other local apps.

Foreigns not allowed

Please have app note “Thai citizens Only”. Wasted my time after installing app.
Went through documents to setup function account. Allows email, password and pin and then block any functions. Can’t even read card value!
Got my card at bts station and wanted to topup without having to go to station kios since the there was not working.
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I don’t want to turn on notifications

every time I open this app, it tells me to open Settings so I can turn on notifications for this app, but I do not want to stop telling me to turn on notifications. if i say NO, then stop the pop up

FAQ

What can I do with the My Rabbit app?

The My Rabbit app allows you to easily manage your Rabbit Card. You can top up your card, check your current balance, and view your recent transaction history. It also facilitates E-KYC registration and provides access to "Rabbit Worry-Free" package services from Rabbit Care.

How do I top up my Rabbit Card using the app?

To top up your Rabbit Card, simply tap your card on the back of your phone and follow the on-screen instructions within the app. The app makes it convenient to add funds to your card anytime, anywhere.

Is the My Rabbit app free to use?

Yes, the My Rabbit application is free to download and use. There are no charges for using its core features like checking balances, viewing transactions, or topping up your card.

What are the benefits of the "Rabbit Worry-Free" package?

The "Rabbit Worry-Free" package, offered by Rabbit Care, provides additional protections and special services to users. By using the My Rabbit app, you can access and benefit from these enhanced features.

How can I get more information or support for the My Rabbit app?

For further information or assistance with the My Rabbit application, you can visit their Facebook page at Rabbitcard or contact the Rabbit Hotline at 02-617-8383, available 24 hours a day.