Del Taco Reviews: Is It Legit?

Customer Experience

Positive experience9.6% of reviews
Neutral9.0% of reviews
Negative experience81.4% of reviews

~ Based on 533 written reviews from the US App Store.

What users say about Del Taco

Is Del Taco Safe?

Del Taco appears safe based on user ratings. AppsHunter Safety Score for Del Taco is 94/100.

This assessment is based on 43,319 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 43,319 App Store ratings for Del Taco.

Is Del Taco Legit?

Del Taco appears to be a legitimate app. AppsHunter Legitimacy Score for Del Taco is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bugs bad sign up

Tried making an account with apple, google, then user name and password and it wouldn’t continue past the verification process. The link emails didnt work on the site

The worst app ever

I tried for 20 minutes and did not even sign in if you type in the wrong email you are just screwed

Veggie menu

Add a veggie menu like Taco Bell please

THE WORST APP EVER CREATED

I normally never write reviews but if I could give this review NO STARS, I would happily do so! Not only does this application lag consistently - upgrades are worthless. No matter what I do, I always have issues trying to either add food to the cart or viewing my cart erases what I have in it. It's gotten to the point where I refuse to order from Del Taco simply because of the frustration every time I try and use this terrible application.
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Yum yum food

Good food clean restaurant nice people ac is on nice yum bye

Payment system sucks

I have saved the same card over and over again for future purchases and for some reason it declined or glitches.

Can you PLEASE ADD APPLE PAY as another form of payment!

Can’t purchase on app

Payment will fail 9/10 times. Great deals. But only if there is a kiosk to sign in and you are ok waiting for your food.

I don’t have my card with me!

I want to enter my card number once and place orders through the app. I don’t want the app asking for my card CVV on every order. Other apps don’t have this problem! Apple Pay, please!

App is so bad I don’t eat at Del Taco anymore

I have had issues with this app for years that never seem to get resolved. There’s never any explanations as to why something is or isn’t working. Tonight, I was simply trying to use an offer that is available through the app, made sure my order criteria was correct, and the order would not accept the offer coupon, no matter what I do. I’m done. Not dealing with this anymore. Uninstalling after I post this review.
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Reward

No way to get credit for walk on the app.

No Apple Pay and very glitchy

Despite the notes saying Apple Pay support there’s no Apple Pay. Also the app is very slow and glitchy.

Hands down worst food ordering app

Tried several times and have asked employees and the Del contact team for help. I have never successfully ordered through the app. NEVER…

Food is good, app is… okay

I love the food, but the app is clunky and payment is buggy.

1st: I order from two different locations regularly (work & home) and it takes several clicks to change between them (why do I have to change my “favorite” just to order?)

2nd: I have to re-enter my payment card details. Every. Single. Time. It worked yesterday, and it works if I type it in again, but when I try to use the “saved” card it fails every time.

I see they added Apple Pay, but none of my locations support it yet.

3rd: Maybe not the apps fault, but the closing time is wrong for my local stores - I can’t order online after 9pm even though the store is open till 11, etc.
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Need to Add ApplePay

Food is decent enough and there are lots of choices, but to pre-order in the app requires a a credit card number be entered.

Every other fast food app offers ApplePay, but not this one.

That’s the only issue preventing me using mobile order. If I want a promo item bad enough, I go in the store and have them scan the code on my screen, but no mobile orders.

You could really increase sales by adding ApplePay.

Update: No progress has been made on this issue, so I’ve deleted my account and deleted the app.

Maybe when they move into the 21st century I’ll consider rejoining.
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I just want to look at the menu

Having to select a location and when the two locations that are near me “don’t take online orders” & then be prevented from simply wanting to look at the menu. Can I please just look at the menu through the app without needing to “start an order/select a location”???

Still no Apple Pay

The update showed Apple Pay but it doesn’t work still. App is still clunky but at least they fixed rewards!

Used to be good

App was good now it’s constantly glitchy and says the store is closed when it isn’t, and deal don’t work half the time

Love del taco

Great fresh Food, reasonably priced , great app but wish theyd add Apple Pay to the app especially since we can use it instore

Terrible app

The whole process of the app is terrible. It’s the most overly complicated food app, even considering the fact that you can’t use Apple Pay on the app and every time I order my food on the app it’s never ready when I get to Del Taco because of the unnecessary check-in.

Ridiculously bad

The app doesn’t place your order until you tap “I’m here.” The whole point is to preorder and have the food ready when i get there.

And the rewards system is also ridiculous. You choose your reward item, but it doesn’t actually put the item in your order, you still have to find it and select it separately. Nothing about this app makes any sense.
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