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Delighted

Delighted

Manage Surveys Analyze Results

14 ratings
7 reviews
With Ads
💼 Business

Archived App (Last seen on 31 Jul 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 15, 2018
  • September 24, 2024

Features

Developer

Qualtrics, LLC
✨Promote your app ✨
Delighted screenshot #1 for iPhone
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Delighted screenshot #6 for iPhone
iphone
ipad
⭐7
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Monitor customer experience and feedback in real-time from anywhere. View key metrics like NPS and CSAT, analyze response details, and share insights with your team for prompt action. Customize your view with home screen widgets and receive instant notifications for new feedback.

✓Real-time feedback monitoring
✓NPS, CSAT, CES score tracking
✓Detailed response analysis
✓Home/lock screen widgets
✓Push notifications for new responses
✓Share feedback with team
Show original description

What's New in Delighted

2.6

September 24, 2024

You can now swipe left and right on the response detail page to go to the next and previous response.

User reviews

Most RecentHighest RatedLowest Rated

Inoperable

How in the world is it that this app crashes and is inoperable for months at a time? Updates, delete and reinstall—doesn’t work for me or anyone else.
Devin RamosDevin Ramos

Currently Inoperable

Unable to use the app, because it crashes upon opening. It used to work great! Uninstall/reinstall hasn’t helped.
saynotopunxsaynotopunx

App constantly crashing

Please fix it
vk3dvk3d

Crash

Nothing but crashes.
goodprogrammergoodprogrammer

Access to my critical customer data on the go

I love using Delighted to survey my customers and track their health via NPS. Unfortunately if a customer reported an issue in the survey, I wouldn’t see it if I wasn’t on my laptop. Now I can check on surveys and see my overall score at any time. Data syncing works great and I can even submit comments to track customer follow-up with my team members. Thanks Delighted- this is an awesome app!
Show more
VoIPGuy888VoIPGuy888
See 2 more reviews

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FAQ

What is Delighted?

Delighted is a self-serve experience management platform that helps businesses gather customer, product, and employee feedback quickly and easily. It allows users to create and send surveys in minutes without requiring technical knowledge.

What devices does Delighted support?

The Delighted app is available for iPhone, iPad, and iPod. It is designed to provide access to survey data on the go across these Apple devices.

How often is Delighted updated?

The latest version of Delighted is 2.6, and it was last updated on September 24, 2024. This indicates regular updates to improve functionality and reliability.

What is the age rating for Delighted?

Delighted has an age rating of 17+. This is likely due to the business context and the nature of the data it handles, which may be more relevant to adult users.

Does Delighted have ads?

Yes, the Delighted app contains advertisements. Users will encounter ads while using the application.

How does Delighted handle security?

Delighted prioritizes security and fully supports users with 2-step verification enabled. This adds an extra layer of protection for your account and sensitive customer feedback data.

What are the key metrics I can see in Delighted?

You can see your current Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), or 5-star score at a glance. The app also provides a score bar for understanding score breakdowns.

Can I customize my view with Delighted?

Yes, you can add widgets to your home screen or lock screen to display chosen customer experience (CX) metrics. This allows for quick access to important data.