DeliverThat Reviews: Is It Legit?

Customer Experience

Positive experience19.0% of reviews
Neutral4.0% of reviews
Negative experience77.0% of reviews

~ Based on 126 written reviews from the US App Store.

What users say about DeliverThat

Is DeliverThat Safe?

DeliverThat – Drivers has mixed safety signals based on user ratings. AppsHunter Safety Score for DeliverThat is 58/100.

This assessment is based on 253 user ratings, with an App Store average of 2.8/5.

Safety Analysis

42.5% of ratings point to a safe experience
4.4% of ratings suggest some concerns
53.2% of ratings point to a risky experience

~ Based on 252 App Store ratings for DeliverThat.

Is DeliverThat Legit?

DeliverThat – Drivers appears legitimate, with a few gaps. AppsHunter Legitimacy Score for DeliverThat is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The baddest catering company in the world is this

It’s the baddest delivery app that is seen first they accuse you of false things they were accusing me that my license was not authentic they asked me more than three times to send my license and they are so gross that they don’t even know DMV rules I update the licenses in Texas after August and I renewed my license in July 13 so the plastic never changed and then they deactivated me I only completed 3 deliveries now they accuse me of That my phone had according to automation and everything is fake the problem is that they want one to take the garbage of order of $7 dollars and 12 I am a family man who has to send a baby 👶 and just because I got some decent offers and take them because if they are removed quickly I don’t even give him time to take it in a week just took an offer and he has the nerve to say that he had an automation in my phone what they are deceptive they tell you that the tip is for you 100% and they are lies they gave an order and had $100 dollars in tip and supposedly the app only said $14 dollars 💵 you stay with the rest and a big order even the same customers say that they put more money and give him less stay away from this app it is taking a lot of delivery and sometimes heavy and they are stealing the tips the same company and so much that they say it had automation and why could I only take an…
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Great pay

I’ve been with DeliverThat for over 2 years and I am very happy with the company. If you are professional and on time you will be rewarded with same high paying orders. The only negative thing is that sometimes they will recall your order because the customer requested specific driver for the job.

Smooth, running app to make extra money

This app is amazing! No confusing settings. Information is right there on the offer screen. Great app to use if you are a gig worker. Payout is quick and the best part about this is you get a commission on the total order that is being delivered. No other delivery company does this.

Good delivery

I would like to see more delivery opportunities, better-paying orders, and more consistent offers. Sometimes, there may not be enough orders available, which makes it difficult to earn a steady income. More delivery opportunities, fair pay, and better communication would make the experience better for drivers and help us provide excellent service to customers.
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Highly Recommend

I have been a catering delivery driver for just over 6 years with Deliver That. The app is easy to use and I always get a quick response from support if I have any issues with an order. I deliver 3 to 4 orders daily between breakfast and lunch so there are plenty of delivery options to fit your schedule. I get a lot of positive feedback from my customers about how impressed they are with Deliver That’s service and wish they could request Deliver That to deliver all their catering orders.
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Pretty Good So Far

Since becoming a driver for the DeliverThat team, I’ve had pretty good deliveries. Met a lot of good folks also in the process. Only thing I ask is if it’s some way we could get a detailed itemization of what we’re picking up so it can be compared to what we picked up from the vendor just to insure accuracy for our clients. Other than that, I appreciate being a driver and look forward to many more successful deliveries in the future.
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Awesome app

⭐⭐⭐⭐⭐ 5 Stars – Excellent Experience with DeliverThat!

I’ve had an outstanding experience working as a delivery driver with DeliverThat! The app is extremely user-friendly, well-organized, and easy to navigate, making the entire delivery process smooth and efficient from start to finish. Everything from reviewing available opportunities to accepting orders, following pickup and delivery instructions, and completing deliveries is straightforward and convenient. I really appreciate how simple the platform makes it to manage my deliveries.

What I enjoy most about DeliverThat is the flexibility, the earning opportunities, and the ability to provide excellent service while working independently. The platform is well-designed, and my overall experience has been extremely positive. It’s refreshing to work with a delivery service that makes the process so easy and rewarding for its drivers. I’m genuinely pleased to be part of the DeliverThat network and look forward to continuing to work with them. I would absolutely recommend DeliverThat to anyone interested in catering delivery opportunities. Five stars from me!
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Be careful

Be careful with this company practices, Almost for anything you can be cancelled and suspended and even never refunded for miles spent. “by drivers for drivers”?

Scam

Sign up over a month ago, not one order was sent to me.

Lies

This app was definitely not “built by drivers for drivers”. It’s full of bot users who take all orders within milliseconds. An actual legal driver can’t even get an order unless it’s paying $7 or $8 dollars. It would be an easy fix, but they don’t care at all.

Excelente!!!

Bastante buena esta app y muy fácil de trabajar

Make sure they are in your area before you signup and buy their bags

I had to prove that I had bags just to sign up, so I went to their order page that was linked and ordered some for 35 bucks, plus I had to pay for the background check, all to find out, after weeks and weeks of asking for customer service to respond to me, that they aren’t even set up in my area. They have me set up in a metro area and a whole hour away from where I live. Who’s gonna drive an hour and back for a job that doesn’t even guarantee $20 pay. I feel like I wasted my time and money and like this is a scam. If they were more transparent about the regions that they are actually in before sign up then it wouldn’t be a scam, but them taking money for their bags without even making sure that they’re in my region sucks. I should’ve done more research, and they should be more transparent.
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Company has gone down hill

The company is no longer for drivers by drivers as it once was. Driver support and experience used to be amazing as well as great offers were consistent. Since the company changed hands or however, they transitioned within the last year support is no longer in states, communication has gone from great to horrible. Offers are lower and lower and they will not acknowledge the bot issue. My market is overrun by drivers with bots that automatically grab offers so it’s very rare to see anything over $30. Company could care less. There is also no in-house checks and balances as far as the orders you are offered, and what they consist of. Twice I have had to release offers because part of the offer was a pallet of water or 30+cases of water. The app is glitchy at best one out of every hundred offers you actually get a notification for.
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Response from developer

We hear your concerns. Both driver support and a fair experience on the platform are priorities. We actively monitor for any misuse, including automated activity. Offer quality can vary, but if something doesn’t seem right, we’d like to take a closer look. Please reach out to driver@ideliverthat.com so we can review your account and what you’re seeing.

Wrongfully deactivated

I’ve been delivering with them for two years now or more, i have always been on time to the pickups and drop offs and had never cancelled last minute so my account was in good standing for a long time. Today i got a message from support that i would need to share my pay with another driver which would have meant i would get only $15 for a large catering order, since they told me this last minute i had to cancel it as it would have not been worth it. Minutes later i got a email that I’ve been deactivated, which it was their fault for not communicating with me yesterday about the order having to be shared instead of an hour before. I don’t recommend this app as they will deactivate you after the first time of breaking their policy, other apps give you a second strike but not them.
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Response from developer

Thank you for sharing your feedback. We understand this was a frustrating experience. Account decisions are never based on a single factor and are made in accordance with our platform policies after reviewing the circumstances. We strive to communicate changes as quickly as possible and appreciate your perspective as we continue to improve our processes.

So Bad

I registered online, and they immediately directed me to the brand's store to purchase the items supposedly "needed" for delivery work. I bought the bag for $22, but I never received the code that—according to the app—is supposed to unlock the next steps in the process. Essentially, you are required to buy an insulated bag in order to work. I sent emails and messages to customer service, but they haven't responded. Of all the apps I’ve downloaded and currently work with, this one has been the absolute worst in terms of communication, issue resolution, and customer service.
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Company has gone to garbage

When I first signed up for this gig app, it showed a lot of potential. My market isn’t a huge market, but they still have a number of restaurants and grocery stores that provided catering. I really appreciated that this was a by drivers for drivers company. Then recently they outsourced all of their driver support to some Asian company, and driver support has gone to complete garbage. There is no more care behind the company. The offers have gotten worse as well as there are a number of drivers in the area, using bots to grab offers. One out of every 20 offers is worth Taking. Also notifications stopped working and reinstalling the app doesn’t fix it so you miss tons of opportunities.
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Be careful!

I definitely don't recommend this app. They have extremely confusing rules, and often create rules just to get good orders from you (e.g. if you take an order over 100 dollars, they will ask what car you have, and no matter what you say, they will say that your car is not appropriate for the size of the order, just to force you to buy more bags from them). I had my account deactivated for the show, and I was at the restaurant. Not to mention that it takes a week or more to pay. I recommend working with more serious platforms such as Bolt or Expedite.
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Response from developer

We take feedback like this seriously. Requirements around vehicle type and equipment are in place to ensure orders are handled properly, not to force purchases. Deactivations and order removals are based on specific criteria, and payments are processed on a set schedule. If you’d like us to review your experience and account details, please reach out to driver@ideliverthat.com so we can take a closer look.

Great platform with strong potential

Don’t get me wrong, DeliverThat is a great platform and I appreciate the opportunities it has provided. The whole team works hard, and that does not go unnoticed. The driver app itself is also coming along very well, and it is good to see the platform continuing to improve. My main feedback is that restaurant partners should not be questioned by drivers at all. I think it would be a strong improvement to give restaurant partners a feature on their dashboard that allows them to add preferred drivers they trust for all deliveries. I also believe any unprofessional behavior toward restaurant partners, other drivers and to the dispatch team should be handled quickly and seriously, because that kind of behavior only gives a great platform like this a bad name. Overall, I think changes like that would help protect restaurant relationships, improve professionalism, and make the platform even stronger!
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Response from developer

Thank you for the thoughtful feedback and the 5 stars. It’s great to hear you’ve had a positive experience and recognize the work the team is putting in. We really appreciate the perspective on restaurant relationships and professionalism. That kind of feedback is valuable as we continue building the platform the right way.

Company has gone to garbage

When I first signed up for this gig app, it showed a lot of potential. My market isn’t a huge market, but they still have a number of restaurants and grocery stores that provided catering. I really appreciated that this was a by drivers for drivers company. Then recently they outsourced all of their driver support to some Asian company, and driver support has gone to complete garbage. There is no more care behind the company. The offers have gotten worse as well as there are a number of drivers in the area, using bots to grab offers. One out of every 20 offers is worth Taking.
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They do not send a sound notification when an order is available.

You have to constantly keep an eye on the app to see if there are any new offers—it’s a complete waste of time. Please fix this; you only send notifications when the offer is total garbage.