The tier system & being one minute early to get a point taking off is ridiculous.
I liked it before in the past, when they were called dlvrd because there was no tier system and you could communicate with an actual person on dropping an order off on time or by one minute. I don’t like the direction this app has gone like for example $20-$25-$30 dollar offers, when that’s an insult to drivers everywhere it should be $35-$40 and up offers to drivers who work hard and earned it for a higher pay in the system. Gas ain’t cheap and neither is maintenance on our cars. I feel like this app needs a lot of work and stop playing games with the point system or tier when it comes to us doing our jobs. There should be better communication for when drivers take vacations to pause everything and call to speak with someone to activate us, not send out order for the tier or points to drop while on vacation trying to get a hold of support only to have A.I to not help with anything.
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Ddblaze917
Hurts Drivers
New AI model gives false readings down to driver. Doesn’t account for qualitative information to be read into giving orders. The wrong people are receiving large orders without equipment. I’ve shared to their office, but after a few years, they don’t listen. What happens is the customers now have been complaining but there’s no accountability people That’s Unbiased to step in,
This also goes for poor driver treatment, harassment and treatment. I’m no longer w company.
This also goes for poor driver treatment, harassment and treatment. I’m no longer w company.
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DDrivencaterer
DLIVRD was legit. Expedite is a scam
Since everything was changed to Expedite this entire app has been a joke. I made so much money on DLIVRD. After the switch I would only receive one or two offers a week, then eventually only one every couple of weeks. The kicker? The offers were always somewhere hundreds of miles away! After MULTIPLE attempts at contacting support, I actually received a response saying my account had been deactivated because I had not completed a delivery in over 60 days. I HAD NOT RECEIVED NOT ONE SINGLE OFFER IN 60 DAYS!!!!!
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BBrandiRay84
Got to be crazy
This app is wild first if I get an order it’s 20$ to cross the bridge to go to Jersey I’m not doing that, with tolls you barely made anything then not to mention gas then if you don’t go through the tolls you’ll never make the pickup or delivery on time, then if they send me an order it says assigned meaning someone else has it but note that I never seen the order as an option to accept it but you send me an order that’s already assigned to someone then I still accept it only to either not be given the order or for them to send me confirmation of the order ,3,4 something in the morning then if I’m sleep which must humans are then I missed out on the order an it’s crazy if you don’t just take the orders for the 20$ to Jersey or somewhere far like phoenixville for $20 my tier never goes up I don’t think they factor in your time your gas and the fact that you’ll have to pay all these tolls so you just did the order for nothing I’m not doing that I feel your app needs some real readjustments seriously
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Iisselp56wp
Not onboarding in my area
it wasn’t a big surprise that my area didn’t have a lot going on, but to not be able to have access to my profile for me to update my preferred delivery zone to an area where I know would be more busy and I’m will to go is ridiculous! Right now I can’t even access my profile. The page is just loading and I don’t see why we can’t access our profile to make any adjustments just because you guys don’t have any work in the area. PLEASE FIX so I can adjust this in get some work!
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LLina2188
